Washin Golden Springs Coin Laundry POS System Screen layouts and General Plan Ken Barrett Ext 2 1

Washin Golden Springs WGS Business- WGS is a Full Service Coin Laundry. Activities Include: – Provide change for customers doing their own laundry. – Launder items customers drop off. – Retail sales. The store offers a combination of Services and Retail Sales. Most inventory is for store use. 2

Slide Explanation The following slides are designed to give a general understanding of Quick Access buttons, Quantity Entry, Customer Lookup and other items. The layout will be different on the POS system and some items may already be available. Many of my employees have worked or are still working in the food industry and are used to Touch Screen POS systems. 3

Washin Golden Springs POS Goals – Provide Drop Off Customer tracking and determine customer frequency and volume. – Maintain contact information for customers. – List Customer Special Instructions - Ex Fold Everything, ALL Free & Clear, No Softener, etc – Track amount spent to operate machines per customer order (Ticket). – Eliminate daily paper tracking of money spent on each ticket, amount received from sales and retail items sold. – Provide detailed end of shift report. – Track Inventory usage and levels. – Track retail item sales. – Provide database for marketing – Future- Print out ticket for tracking in store with Ticket #, Customer Name, List of Items and Special Instructions. 4

Current System Currently a 3 part ticket is used to track orders. The top copy (white) follows the order through the store and is used to track amount spent to run machines by each employee. The other two parts are used to identify the finished order (yellow) and stored on a rack to track orders in the store (green). All order items, quantities, Special Instructions, baskets, hampers and customer hangers if supplied are written on the ticket. Some orders are Paid At Delivery and many are Paid At Pickup. Payment is made through a standard Cash Register. Tracking of Amount Spent to run the Washers and Dryers, Amount Received from customers, Amount Spent on equipment problems, Retail items, Opening Balance and Closing Balance are calculated and balanced on a sheet of paper. Ticket Number, Amount Spent and Amount Received are tracked on an Excel sheet and a monthly overall income is determined. Inventory is checked each Monday and copies are left to determine order amounts. 5

Main Areas Drop Off Pick Up General 6 Inventory Ticket Maintenance Retail

Drop Off Line Number ItemQuantityTotal 1WDF24$ Iron Shirt2$4.00 Total:$28.00 WDF Iron Quilt Comforter Name: Mobile: Home: Mobile 2: Back Ticket Number No Category 7 Wash & Iron

Drop Off Service Line Number ItemQuantityTotal 1WDF Min1$11.00 Total:$11.00 WDF Dry & Fold WDF Minimum Name: Mobile: Home: Mobile 2: Back Ticket Number Main 8 Complete

Drop Off Service Line Number ItemQuantityTotal 1WDF Min22$22.00 Total:$22.00 WDF Dry & Fold WDF Minimum Name: Mobile: Home: Mobile 2: Back Ticket Number Main Back0Enter 9 Complete

Drop Off Service- WDF Minimum Line Number ItemQuantityTotal 1WDF Min8$11.00 Total:$22.00 WDF Dry & Fold WDF Minimum Name: Mobile: Home: Mobile 2: Back Ticket Number Main Back0Enter 10 Complete

Drop Off Service- Dry & Fold Line Number ItemQuantityTotal 1Dry & Fold20$15.00 Total:$15.00 WDF Dry & Fold WDF Minimum Name: Mobile: Home: Mobile 2: Back Ticket Number Main Back0Enter 11 Complete

Comforters Line Number ItemQuantityTotal Total: King Kids Dbl / Full Queen Name: Mobile: Home: Mobile 2: Back Ticket Number 12 MainComplete

Comforters Line Number ItemQuantityTotal 1Comf- King2$40.00 Total:$40.00 King Kids Dbl / Full Queen Name: Mobile: Home: Mobile 2: Back Ticket Number 13 Main Back0Enter Complete

Quilt / Blanket Line Number ItemQuantityTotal Total: King Kids Dbl / Full Queen Name: Mobile: Home: Mobile 2: Back Ticket Number 14 MainComplete

Quilt / Blanket Line Number ItemQuantityTotal King Kids Dbl / Full Queen Name: Mobile: Home: Mobile 2: Back Ticket Number 15 Main Back0Enter Complete

Iron Line Number ItemQuantityTotal Shirt Skirt Dress Pants Name: Mobile: Home: Mobile 2: Back Ticket Number Sheet 16 MainComplete

Iron Line Number ItemQuantityTotal Shirt Skirt Dress Pants Name: Mobile: Home: Mobile 2: Back Ticket Number Sheet 17 Main Back0Enter Complete

Iron Line Number ItemQuantityTotal King Kids Dbl / Full Queen Name: Mobile: Home: Mobile 2: Back Ticket Number Pillow Case 18 MainComplete

Iron Line Number ItemQuantityTotal 1Iron- King Sheet 2$ Iron- Pillow Case 4$4.00 Total:$18.00 King Kids Dbl / Full Queen Name: Mobile: Home: Mobile 2: Back Ticket Number Pillow Case 19 Main Back0Enter Complete

Wash & Iron Line Number ItemQuantityTotal Shirt Skirt Dress Pants Name: Mobile: Home: Mobile 2: Back Ticket Number Sheet 20 MainComplete

Wash & Iron Line Number ItemQuantityTotal King Kids Dbl / Full Queen Name: Mobile: Home: Mobile 2: Back Ticket Number Pillow Case 21 MainComplete

Wash & Iron Line Number ItemQuantityTotal King Kids Dbl / Full Queen Name: Mobile: Home: Mobile 2: Back Ticket Number Pillow Case 22 Main Back0Enter Complete

Main No Category Line Number ItemQuantityTotal WDF Iron Quilt Comforter Name: Mobile: Home: Mobile 2: Back Ticket Number No Category 23 Wash & Iron QWERTYUIOP ASDFGHJKL Del ZXCVBNMEnt

No Category Line Number ItemQuantityTotal WDF Iron Quilt Comforter Name: Mobile: Home: Mobile 2: Back Ticket Number 24 Wash & Iron Back0Enter MainComplete

No Category Line Number ItemQuantityTotal WDF Iron Quilt Comforter Name: Mobile: Home: Mobile 2: Back Ticket Number 25 Wash & Iron Back0Enter MainComplete

Drop Off- Complete Line Number ItemQuantityTotal 1WDF24$ Comf- King1$ Iron-Shirt2$4.00 Total:$48.00 Cash No Charge Credit Check Name: Ken Barrett Mobile: Home: Mobile 2: Back 1304 Pay At Pickup 26 Gift Card Invoice

Pick Up Search Name Phone Ticket Number 27 MainBack

Pick Up- Name Search Back 28 NameMobileHomeMobile 2 QWERTYUIOP ASDFGHJKL Del ZXCVBNMEnt Main

Pick Up- Phone Number Search Back 29 NameMobileHomeMobile Back0Enter Main

Pick Up- Ticket Number Search Line Number ItemQuantityTotal Name: Mobile: Home: Mobile 2: Back Ticket Number Back0Enter Main

Pick Up- Payment Line Number ItemQuantityTotal Cash No Charge Credit Check Name: Mobile: Home: Mobile 2: Back Ticket Number 31 Invoice Main PAID AT DELIVERY

Ticket Maintenance Line Number ItemQuantityTotal Sort Fold Dry Wash Name: Mobile: Home: Mobile 2: Back Ticket Number 32 $ Spent Main $ Spent Drop Down List Ticket Complete

General Items Change Credit for Change Equipment Problem 33 MainBack Cash In Cash Out

Equipment Problem Description section to allow explanation of problem (Too much soap, rewash, test machine, customer started wrong machine.) Amount spent to run machine. (Amount will be required to balance drawer at end of shift.) 34

Inventory 35 Most Inventory is used inside the store. Examples- Laundry Detergent, Softener, Windex, Paper towels, garbage bags. Some inventory items are used in store and sold. Examples- Dryer Sheets, plastic bags, Tide Pods, T-Shirts. Some items are retail only- Nylon Laundry Bags, Sodas, Some items are sold in vending machines so they are removed from Inventory when put in the machines- Chips, candy bars, Vend Size Laundry Detergent. Some food items are outdated before use and are removed from Inventory and discarded. Inventory is received and stored in a separate unit and main store is stocked from there. Example- Gain Laundry Detergent- 190 Load - 10 boxes in storage, 6 boxes in the back room of the store. Once box is opened it is removed from Inventory. Example: Bounce Dryer Sheets- 250 sheets- 3 boxes in storage, 2 boxes in store, 1 box in use. Individual sheets are sold to customers. Store use sheets are not tracked. Inventory Reports need to provide- Items Sold, Items Used in the store, date and time of sale or put into store use. Current Inventory.

End Of Shift Report Name Date Ticket Number … Amount Spent … Amount Received – (Above line is for each ticket processed during the shift. In many cases the Amount Spent or Amount Received may be blank.) List of Retail Items Sold and Totals. Cash In Total Cash Out Total (Total Amount Spent) Cash In Drawer Money Spent on Equipment problems Balance- Should be Zero. Space for explanation of Balance if required. 36

Other Items Allow 2 employees to be logged in with separate cash drawers. This is for shift change. Employees must remove their drawer and count cash in the office before entering amounts in POS and printing End Of Shift report. Mid day shift change requires the second employee to be logged and cashed in as soon as first employee removes cash tray. 37

Current Services List (non- Inventory) 38

Daily Tracking Sheet 39 This is the sheet that I am trying to replace with the POS Shift End report. -Top Right- Opening Cash -Remainder of Right side of page is End of Shift Cash and Money Spent on Equipment Issues. - Top Left Side of page is tracking of Money Spent and money received. Bottom Left is calculating balances. Closing Balances on both sides and CAID from Register should equal. Individual tracking of money spent to ticket number is required to reduce chance of theft and identify net profit by item.

Ticket Information 40 This is a sample of information on a numbered ticket. Name Number Date WDF and Weight Special Instructions- ALL Free, Hang T- Shirts And Order was Paid At delivery. Future Direction- At some point we may switch from the Pre-Printed Tickets to one generated by the POS system. We would need to make this decision around late November, 2013.

Ticket With Amount Spent 41 This picture shows the Ticket with the Amount Spent to start each washer and dryer. In this case the entire order was completed by one Employee. In many cases the afternoon Shift employee may spend money to dry and will need to track the money spent on their shift.