Federal Acquisition Service 4 th Annual Government Transportation Forum TransPort Integrator Overview

Federal Acquisition Service TransportIntegrator (TPI)  Basic Information  Getting Started  Fall Rate Procurement  Alerts and Notifications  Carrier Value Index 2 Session Agenda

Federal Acquisition Service TransportIntegrator (TPI) Value GSA’s Center for Transportation Management TransPort Integrator program provides access to transportation management and automated shipment creation through an integrated procurement, planning and execution solution  What need does TPI fulfill for our stakeholders? Ship mission critical supplies and equipment reliably and economically Provides a common procurement platform utilized by both Government and Industry Integrates with current and future technology Reduces or eliminates IT costs to purchase or maintain redundant transportation management systems Provides prices paid transparency and demand management tools  Why customers want to use TPI to help meet their needs? Web based, multi-modal shipping capability available 24/7 with advance planning, rate/mode & performance comparison for global shipping needs Access to our competitive rates, providing 20% potential savings Free use of Commercial leading, Cloud SaaS product that easily integrates with supporting supply chain systems Full service; End to end Procurement to Pay Environment, to include use of PPE Cognos business intelligence and reporting tools enabling real time information exchange and prices paid/forecasting 3

Federal Acquisition Service TPI Go – Live August 8, 2012 Integration with PPE and full Cognos Reporting suite also went live in August 2012 First Customer, NARA, goes live in Wave One processing over 1,300 loads since joining the program TPI Future Enhancements: Carrier Value Index Additional Modes EDI integration with Agencies and TSPs Parcel Integration BOL and User Interface Redesign FSSI Portal International SPOT Rate Services available with the first international shipment to PR created in August 2013 Full HAZMAT shipping service capability implemented July 2013 Stakeholder Adoption/Functionality Improvements TPI Future Enhancements Completed full Rate Procurement Cycle August 30, 2013 for Air, TL and LTL service types with new rates effective 10/1/2013

Federal Acquisition Service  How to Sign Up Go to --->  Training Links TPI Customer Agency Training Registration: MU092Yko1SXNJR1BnOXc6MQ TPI Transportation Service Provider (TSP) Training Registration: W5CVE5lZWt2VXAwUC04eUE6MA 5 TransPort Integrator (TPI) Getting Started

Federal Acquisition Service  TPI Help desk support is  Available 7:00am EST to 8:00pm EST  Monday through Friday    Help desk ticket TransPort Integrator (TPI) 6 Additional Support:

Federal Acquisition Service  Key Dates  Final Requirements released May 5 th  Carrier registration cut off May 19th  Carrier Training May 12 – 23 rd 7 TPI Fall Rate Procurement

Federal Acquisition Service  Bid Segment Windows  Bid Segment #1 –May 26 – June 8  Bid Segment #2 –July 1 – July 13  Bid Segment #3 –August 4 – August 17 8 Fall Rate Procurement, Cont.

Federal Acquisition Service  Segment Bid Window #1  Bid Window is open May 26 – June 8  Final respond by date is May 30  Includes ALL GENERAL Rates and ALL DOS Lanes 9 Fall Rate Procurement

Federal Acquisition Service  Segment Bid Window #2  Bid Window is open July 1 – July 13  Final respond by date is July 7  Includes ALL Emergency Rates 10 Fall Rate Procurement

Federal Acquisition Service  Segment Bid Window #3  Bid Window is open August  Final respond by date is August 8  Includes ALL New Customer Specific Lane Requirements 11 Fall Rate Procurement

Federal Acquisition Service Rate Procurement Training  Planned Carrier Training Sessions May 14, 15, & 16 1pm EDT And May 20, 21 & 22 1pm EDT *Additional sessions will be added as needed during the training window and throughout the fall bid segments Training Link: NEa2NURW5CVE5lZWt2VXAwUC04eUE6MA 12

Federal Acquisition Service TPI Alerts and Notifications  System generated alerts  Help TOs and TSPs keep track of order status and scheduling 13

Federal Acquisition Service TPI Alerts and Notifications, Cont.  3 System Generated Alerts  Pick up, Delivery and POD Overdue  8 System Generated Events  Load tendered, Load tendered cancelled, Load tendered update  Load stop POD, Load stop returned to delivered  Load suspended, Load tender accepted, Load tender rejected 14

Federal Acquisition Service TPI Alerts 15

Federal Acquisition Service TPI Alert Example  Pick up Overdue, Yellow Alert ( ) 16

Federal Acquisition Service TPI Event Example  Load Tender Accepted ( ) 17

Federal Acquisition Service TPI Event Example 18  Load Tender Rejected ( )

Federal Acquisition Service Roll out of TPI Alerts and Notifications  Gather customer feedback  Potential Customer/carrier pilots  Provide additional training  Roll out beginning in the Fall 19

Federal Acquisition Service Transport Integrator Value Index  New Carrier performance monitoring mechanism  Introduced at most recent quarterly TSP meeting  Capturing carrier performance data 20

Federal Acquisition Service 21 Current Metrics: 1.Carrier responsiveness to tender request: % of Tender Accepts 2.On-time performance for pick-up : % of Service failures for pick-up 3.On-time performance for delivery: % of Service failures for delivery 4.On-time responsiveness for carrier POD 5.Carrier involvement in SmartWay Future Potential Metrics: 6. Lost or Damaged Goods 7.Claims Resolution 8.Customer Stat Surveys Traceable Metrics for Carrier Performance

Federal Acquisition Service 22 Carrier Performance VI Score Non - Performance VI Cost Actual Cost Total Value TSP 3991x100=100$ 16001,700 TSP 1973x100=300$ 15001,800 TSP 2964x100=400$ 14501,850 TSP4928x100=800$ 11001,900 * Example only  100% score is when Carriers accept all tenders, pick up and deliver within allowable windows, submit PODs within allowable windows, and qualify as SmartWay Carrier.  Others will have a lower scores which will be derived as a function of above metrics  Example below has a non-performance cost of $100 for each basis point. TSP 3 even though has a higher actual cost but is still preferred because of lower non- performance costs Index Application in TPI: Criteria

Federal Acquisition Service Thank you! 23