Name: Dr. Cathal Doyle Twitter: Website: cathaldoyle.comcathaldoyle.com

 Due this Friday 08/04/2016  A group member can them to me at  Any questions?

 Groups: 1, 3, and 5  Date: 12/04/2016  Time: 4.00pm-5.00pm  G1: 4.05 – 4.20  G3: 4.25 – 4.40  G5: 4.45 – 5.00

 Groups: 2, 4, and 6  Date: 14/04/2016  Time: 11.00am-12.00pm  G2: –  G4: –  G6: – 12.00

 Location: Kampus Kitchen  Date: 28 th April 2016  Time: 16.30

“Tree Swing – hanging from branch which people can sit and swing on” “Swing from tree hanging from tree branches which people can sit on” “Seat hanging from tree branches”

Seat which hangs from a tree Comfortable and brilliant tree swing

Obviously no documentation Only partial instalment Budgets overranWas it required?

 Customers may not fully know what they want. Tyre Swing 1.Important to ask the correct questions!! - Errors and omissions can be costly. 2.Follow SDLC to ensure the correct steps are undertaken 3.Communication

 Project members are change agents who identify ways to improve an organization, build an information system to support them, and train and motivate others to use the system.  Often this role is assigned to an analyst  Analysts are problem solvers, and require communication skills  Analysts must be ethical with users and customers

Projects should consist of a variety of skilled individuals in order for a system to be successful. Six major skill sets an analyst should have include: Technical Business Analytical Interpersonal Management Ethical

 There are five major team roles:  Business Analyst  Systems Analyst  Infrastructure Analyst  Change Management Analyst  Project Manager

RoleResponsibility Business analyst Analysing the key business aspects of the system Identifying how the system will provide business value Designing the new business processes and policies Systems analyst Identifying how technology can improve business processes Designing the new business processes Designing the information system Ensuring that the system conforms to information systems standards Infrastructure analyst Ensuring the system conforms to infrastructure standards Identifying infrastructure changes needed to support the system

RoleResponsibility Change management analyst Developing and executing a change management plan Developing and executing a user training plan Project manager Managing the team of analysts, programmers, technical writers, and other specialists Developing and monitoring the project plan Assigning resources Serving as the primary point of contact for the project

 Focuses on the business issues surrounding the system Identifying the business value that the system will create Developing ideas and suggestions for how the business processes can be improved Designing the new processes and policies in conjunction with the systems analyst  They represent the interests of the project sponsor and the ultimate users of the system  The business analyst assists in the planning and design phases but is most active in the analysis phase

 Business Analysts have emerged to fill the gap between Business and IT

 Focuses on the IS issues surrounding the system  Develops ideas and suggestions for how IT can improve business processes  Designs the new business processes with help from the business analyst  Designs the new information system  Ensures that all IS standards are maintained  The systems analyst likely will have significant training and experience in analysis and design, programming, and even areas of the business  Represents the interests of the IS department and works intensively throughout the project but perhaps less so during the implementation phase

 Systems Analyst performs analysis and design based upon:  Understanding of organization’s objectives, structure and processes  Knowledge of how to exploit information technology for advantage

 Analytical  Understanding of organizations  Problem solving skills  System thinking  Ability to see organizations and information systems as systems  Technical  Understanding of potential and limitations of technology  Management  Ability to manage projects, resources, risk and change  Interpersonal  Effective written and oral communication skills

 Knowledge of Organisation  Knowing user’s jargon & practices  Know Management functions  Knowledge of Computers and Software  Knowledge of system design tools  Aware of modern developments  Good Interpersonal Relations  Need to work as team member  Lead smaller teams  Interface with programmers & Users  Motivator

 Ability to Communicate  Oral Presentation  Report Writing  Answer queries  Analytical Mind  Problem solving attitude  Ability to assess trade offs  Sound commonsense  Curiosity to learn about new organizations  Breadth of Knowledge  Broad Liberal Knowledge  Variety of jobs to be tackled in diverse organizations

 Focuses on the technical issues surrounding how the system will interact with the organization’s technical infrastructure (e.g., hardware, software, networks, and databases)  Ensures that the new IS conforms to organizational standards  Identifying infrastructure changes needed to support the system  This individual will likely have significant training and experience in networking, database administration, and various hardware and software products.

 Represents the interests of the organization and IS group that ultimately will have to operate and support the new system once it has been installed  The infrastructure analyst works throughout the project but perhaps less so during planning and analysis phases

 Focuses on the people and management issues surrounding the system installation  Ensure that adequate documentation and support are available to users  Provide user training on the new system, and developing strategies to overcome resistance to change  Will have significant training and experience in organizational behaviour in general and change management in particular.

 Represents the interests of the project sponsor and users for whom the system is being designed  Works most actively during the implementation phase but begins laying the groundwork for change during the analysis and design phases

 Responsible for ensuring that the project is completed on time and within budget and that the system delivers all benefits that were intended by the project sponsor  Managing the team members,  Developing the project plan  Assigning resources  Primary point of contact when people outside the team have questions about the project  This individual will have significant experience in project management and likely has worked for many years as a systems analyst beforehand.

 Represents the interests of the IS department and the project sponsor  The project manager works intensely during all phases of the project

 Diversity of backgrounds  Tolerance of diversity  Clear and complete communication  Trust  Mutual Respect  Reward structure that promotes shared responsibility

 systems-analyst/ systems-analyst/