Customer Success Stories

How BlackBerry ® Enterprise Service 10 and BlackBerry ® 10 are helping to solve mobility challenges for leading enterprises.

Featured Stories Dirk Altgasen, CIO, Grohe AG “The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.” Mark Kirby, VP, Global Technology Services “First impressions of BlackBerry 10 is it’s very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.” Andy Ambrozic, Director of Infrastructure & Operations “Data integrity has always been paramount for Ricoh IT, so the ability to achieve that is a tremendous plus for the BlackBerry Enterprise Service 10 platform.” Allen Chang, Manager, IT Innovations “BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.” Camille Peters, CEO “The versatile device management we get with BlackBerry Enterprise Service 10 and the wireless activation capabilities on the BlackBerry PlayBook tablet and BlackBerry 10 device will enhance the mobile solutions we offer our customers.” Trevor Herrie-Braun, Operations Manager “We do a lot of our own marketing of what’s in season here in our market and what we grow and being able to share that picture and stories of that picture that we take with the BlackBerry device is going to give us that edge on the competition.”

Dirk Altgassen, CIO, Grohe AG “The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.” RequirementsChallengesSolutionBenefits  Secure and reliable communications to reach global markets Secure and reliable communications to reach global markets

Dirk Altgassen, CIO, Grohe AG “The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.” RequirementsChallengesSolutionBenefits  Need to manage multiple mobile platforms – BlackBerry, iOS and Android™

Dirk Altgassen, CIO, Grohe AG “The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.” RequirementsChallengesSolutionBenefits  BlackBerry® Enterprise Service 10

Dirk Altgassen, CIO, Grohe AG “The advantage of BlackBerry Enterprise Service 10 is that we have one mobile device management system which manages all of our devices.” RequirementsChallengesSolutionBenefits  Easy migration path that leveraged existing investment in BlackBerry infrastructure  Convenient administration of all devices from a single management console

Mark Kirby, VP, Global Technology Services, McCain Foods Ltd “First impressions of BlackBerry 10 is it's very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.” RequirementsChallengesSolutionBenefits  Keep personal and work applications and data separated Keep personal and work applications and data separated

RequirementsChallengesSolutionBenefits Mark Kirby, VP, Global Technology Services, McCain Foods Ltd “First impressions of BlackBerry 10 is it's very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.”  Meet corporate requirements for security, device management, and application development without impacting the end-user experience Manage multiple device platforms. Meet corporate requirements for security, device management, and application development without impacting the end-user experience Manage multiple device platforms.

RequirementsChallengesSolutionBenefits Mark Kirby, VP, Global Technology Services, McCain Foods Ltd “First impressions of BlackBerry 10 is it's very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.”  BlackBerry® Enterprise Service 10 with BlackBerry® Balance™ technology BlackBerry® Enterprise Service 10 with BlackBerry® Balance™ technology  BlackBerry Developer Toolkits BlackBerry Developer Toolkits

RequirementsChallengesSolutionBenefits Mark Kirby, VP, Global Technology Services, McCain Foods Ltd “First impressions of BlackBerry 10 is it's very innovative and packed with lots of brand new features and functions that we're going to take advantage of immediately.”  Increased employee satisfaction and engagement while satisfying the needs of the IT department Increased employee satisfaction and engagement while satisfying the needs of the IT department

RequirementsChallengesSolutionBenefits Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc “The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service 10 has the potential to be huge. Full work and personal separation on BlackBerry smartphones will make it easier for our users, but also much easier for IT administrators.”  Needed a device to support a BYOD strategy Needed a device to support a BYOD strategy  Ease of management and control for IT – single management console Ease of management and control for IT – single management console  Needed to be secure Needed to be secure

RequirementsChallengesSolutionBenefits Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc “The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service 10 has the potential to be huge. Full work and personal separation on BlackBerry smartphones will make it easier for our users, but also much easier for IT administrators.”  Quickly mobilize a current field service app and develop new mobile apps for their workforce Quickly mobilize a current field service app and develop new mobile apps for their workforce

RequirementsChallengesSolutionBenefits Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc “The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service 10 has the potential to be huge. Full work and personal separation on BlackBerry smartphones will make it easier for our users, but also much easier for IT administrators.”  BlackBerry® 10 smartphones BlackBerry® 10 smartphones  BlackBerry® Enterprise Service 10 with BlackBerry Balance BlackBerry® Enterprise Service 10 with BlackBerry Balance  BlackBerry Developer Toolkits BlackBerry Developer Toolkits

RequirementsChallengesSolutionBenefits Andy Ambrozic, Director of Infrastructure and Operations, Ricoh Canada Inc “The BlackBerry Balance technology that’s a part of BlackBerry Enterprise Service 10 has the potential to be huge. Full work and personal separation on BlackBerry smartphones will make it easier for our users, but also much easier for IT administrators.”  Improved customer service and user satisfaction Improved customer service and user satisfaction  Fast and simple application development Fast and simple application development  Manage company & BYOD users from one central BES10 console Manage company & BYOD users from one central BES10 console

Allen Chang, Manager, IT Innovations, Air Canada “BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.” RequirementsChallengesSolutionBenefits  Employees are highly mobile and require access to enterprise apps while on the go Balance corporate and individual needs on a single device Employees are highly mobile and require access to enterprise apps while on the go Balance corporate and individual needs on a single device

RequirementsChallengesSolutionBenefits Allen Chang, Manager, IT Innovations, Air Canada “BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.”  Wanted to bring excitement and enjoyment to employees using mobile devices Wanted to bring excitement and enjoyment to employees using mobile devices

RequirementsChallengesSolutionBenefits Allen Chang, Manager, IT Innovations, Air Canada “BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.”  BlackBerry® 10 smartphones BlackBerry® 10 smartphones  BlackBerry® Enterprise Service 10 with BlackBerry Balance BlackBerry® Enterprise Service 10 with BlackBerry Balance

RequirementsChallengesSolutionBenefits Allen Chang, Manager, IT Innovations, Air Canada “BlackBerry 10 helps meet our needs in that it delivers a new platform that brings the excitement and the energy that our employees are starting to expect from mobile devices.”  Able to deliver on enterprise needs while allowing employees to enjoy a compelling personal experience on their BlackBerry 10 smartphone Able to deliver on enterprise needs while allowing employees to enjoy a compelling personal experience on their BlackBerry 10 smartphone

Camille Peters, CEO “The level of contact and assistance exceeds any others we’ve ever worked with. The strength of BlackBerry 10 is great and the support from BlackBerry is outstanding.” RequirementsChallengesSolutionBenefits  Develop mobile apps quickly Develop mobile apps quickly  Responsive global technical support services Responsive global technical support services

RequirementsChallengesSolutionBenefits Camille Peters, CEO “The level of contact and assistance exceeds any others we’ve ever worked with. The strength of BlackBerry 10 is great and the support from BlackBerry is outstanding.”  Continually offer its customers the latest mobile field solutions Continually offer its customers the latest mobile field solutions

RequirementsChallengesSolutionBenefits Camille Peters, CEO “The level of contact and assistance exceeds any others we’ve ever worked with. The strength of BlackBerry 10 is great and the support from BlackBerry is outstanding.”  BlackBerry® 10 smartphones and PlayBook™ tablets BlackBerry® 10 smartphones and PlayBook™ tablets  BlackBerry® Enterprise Service 10 with BlackBerry Balance BlackBerry® Enterprise Service 10 with BlackBerry Balance  BlackBerry Developer Toolkits BlackBerry Developer Toolkits  BlackBerry Technical Support Services BlackBerry Technical Support Services

RequirementsChallengesSolutionBenefits Camille Peters, CEO “The level of contact and assistance exceeds any others we’ve ever worked with. The strength of BlackBerry 10 is great and the support from BlackBerry is outstanding.”  Simple and quick upgrade to BlackBerry® Enterprise Service 10 Simple and quick upgrade to BlackBerry® Enterprise Service 10  Enable BYOD policies Enable BYOD policies  Port existing BlackBerry OS apps very quickly Port existing BlackBerry OS apps very quickly  BlackBerry® 10 solutions will be rolled out to customers BlackBerry® 10 solutions will be rolled out to customers

Trevor Herrle-Braun, Operations Manager, Herrle’s Country Farm Market “What I like about the BlackBerry 10 devices is how intuitive it is and how it’s always thinking one step ahead of you.” RequirementsChallengesSolutionBenefits  Feature rich camera for taking photos and videos Feature rich camera for taking photos and videos  To shared via Twitter® – “Tractor Tweeting” To shared via Twitter® – “Tractor Tweeting”  Constant contact with employees, customers, and other farmers Constant contact with employees, customers, and other farmers

RequirementsChallengesSolutionBenefits Trevor Herrle-Braun, Operations Manager, Herrle’s Country Farm Market “What I like about the BlackBerry 10 devices is how intuitive it is and how it’s always thinking one step ahead of you.”  Growing business and need to be one step ahead of the competition Growing business and need to be one step ahead of the competition

RequirementsChallengesSolutionBenefits Trevor Herrle-Braun, Operations Manager, Herrle’s Country Farm Market “What I like about the BlackBerry 10 devices is how intuitive it is and how it’s always thinking one step ahead of you.”  BlackBerry® 10 smartphones and PlayBook™ tablets BlackBerry® 10 smartphones and PlayBook™ tablets

RequirementsChallengesSolutionBenefits Trevor Herrle-Braun, Operations Manager, Herrle’s Country Farm Market “What I like about the BlackBerry 10 devices is how intuitive it is and how it’s always thinking one step ahead of you.”  Share pictures and updates instantly with customers Share pictures and updates instantly with customers  See and respond quickly to feedback See and respond quickly to feedback

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