Existing and Planned Use of SPOCC in Hampshire

Wellbeing & Partnerships Dept The department is currently responsible for: Supporting People Drug and Alcohol Action Team (DAAT) Telecare Home Improvement Agencies (HIA) Gardening Services

Wellbeing & Partnerships Dept The department will be extending to include: Joint funding of Extra Care services Adult Services block contracts Community Safety Team contracts Domestic Violence contracts Possible admin for Grants Team

Wellbeing & Partnerships Dept What is being expected of the department? Ability to issue contracts Ability to manage those contracts Ability to monitor the performance of those contracts Ability to report on that performance

Ability to Issue Contracts No longer use Steady State contract Need more than one contract OCC proactively working on solution

Ability to Manage Contracts Dictionary items for Contract Types amended

Ability to Manage Contracts Dictionary items for Contact Types amended

Ability to Manage Contracts Use of SPOCC.net Would like to see: The ability to message providers The ability to ‘broadcast’ to SPOCC.net users

Ability to Manage Contracts Payments Ability to suspend Recurring payments Manual payments

Ability to Monitor Performance Original performance indicators Still collect all data Targets set by service for KPIs that now feed into national indicators Generic targets for SPIs being looked at by client group

Ability to Monitor Performance New local indicators in respect of: Domestic Abuse Care leavers CAF usage Housing Panel usage Welfare pathways Super Garrison National indicators Drug and alcohol use

Ability to Monitor Performance New performance indicator workbook Amended from East Midlands workbook Added to SPOCC 60 local indicators Added prompts in respect of common errors

Ability to Monitor Performance Outcomes and Client Record Data Import both to SPOCC which aids in checking contract compliance Possible target setting being looked at

Ability to Report on Performance Using Standard Reports and the Ad Hoc Database we can report on: Performance Quality Outcomes Client characteristics (from Record Data)

Ability to Report on Performance We are able to provide reports to: Commissioning Body District Councils Corporate Performance Team Providers Welfare pathways & Super Garrison Steering Group Probation & Health Other Council Depts

Other benefits…………. A few of the other benefits that assist with managing, monitoring and reporting are: Using service levels Recording visits Adding documents Managing long leaseholders

Conclusion OCC, SPOCC and SPOCC.net have already enhanced the way we work and enabled us to show more easily how important we and the services we fund are. As development continues we look forward to reaping even more benefits.