Karsten Thiel ICAO EUR/NAT Regional Director AVIATION SAFETY Almaty, 5 to 9 September 2005

2 Almaty, 5 – 9 September 2005 A new safety policy  Partnership  Increased performance  Reduced costs  Improved safety

3 Almaty, 5 – 9 September 2005 Accountability  Regulator’s intervention  Reduced  different  Certificate holders  Assume responsibilities  New approach  Performance linked  Safety  economic

4 Almaty, 5 – 9 September 2005 The accountable executive  Cultural changes  Starts at the top  Chief executive  Person with power  Impose policy  Lead implementation  Fund it  Accountable  Operational performance  Safety performance

5 Almaty, 5 – 9 September 2005 A safety culture  Is safety  Everyone’s business?  Limited to one section?  New approach  Responsibilities on operating units  Responsible  Accountable  Support services may be used  Support operating divisions  Safety becomes  Everyone’s business

6 Almaty, 5 – 9 September 2005 A reporting culture  Management  Quality information  Free flowing information  Proactive  reactive  Building the culture  Enforcement policy  Operator  Authority  immunity  Feedback

7 Almaty, 5 – 9 September 2005 A risk management culture  Reports  Risk analysis  Mitigation strategy  Reduce risk  Eliminate risk  Root causes  Identification  Corrective actions  Risk analysis  All decisions  All divisions

8 Almaty, 5 – 9 September 2005 A quality assurance culture  Reporting  Encouraged  Risk assessment  Integrated in decision making  Human factors  Verify if solution works  Operational level considerations  System level considerations  Quality assurance

9 Almaty, 5 – 9 September 2005 The changing role of the inspector  More important role  Intervenes at system level  System failures  More critical  Operational level  Interventions still possible  When warranted  Change in the accountability level

10 Almaty, 5 – 9 September 2005 Civil aviation regulators  Management  Performance based  Risk management  Risk analysis  Action taken  Safety framework  Legislation  Procedures practices  Cost/benefit analysis

11 Almaty, 5 – 9 September 2005 Conclusion  Safety management  Different meaning for different people  Changing risk management framework  Implementation challenges  Good safety records  Growing industry  Current safety framework  Unsustainable  Together, we build the future!

Karsten Thiel ICAO EUR/NAT Regional Director AVIATION SAFETY Almaty, 5 to 9 September END -