_________________ The Good Feet Arch Support 7-Step Fitting Process

Fitting Steps 1 & 2 1.Measure the customer a.Take a Harris Mat footprint (make sure the customer’s heel hasn’t rolled and pant legs, socks or other obstructions are addressed) b.Take Brannock Device measurements Place customer’s heel at the back and center of the Brannock Place arch length indicator at the middle of the customer’s first metatarsal bone Place width indicator flush against the lateral side of the customer’s foot Measure shoe length, arch length and shoe width (Red numbers are for women. Blue numbers are for men; read the numbers facing you not the customer). 2.Go over the Print with the “Ideal Foot” Chart a.Explain that the print is for sizing purposes only! Do not use the print to diagnose the customer or get them to diagnose themselves. b.“Ideal Foot” print is even in color, all 5 toes are represented and evenly spaced, the 2nd toe lines up with the inside of the heel and the pinky toe lines up with the outside of the heel which means the foot is well-aligned and providing direction for the foot when walking. c.Point out the model and non-model small footprint examples d.Turn chart over and address skeletal chart by explaining:  Our arch supports are designed to support all four arches which can help to align the entire body.  When the entire body is aligned it can alleviate foot pain, knee pain, back pain and neck pain.

Fitting Steps 3 & 4 3.Size the Good Feet arch supports using the footprint and arch length measuring chart a.Leave the customer with a Lifestyle Activities Sheet to fill out while you go and size the customer with supports. b.Line up the heel of the support with the edge of the heel print (for Maintainers and Relaxers, place the heel of the support a millimeter or two beyond the heel print). c.Make sure the metatarsal rise and arch support lip don’t come into contact with metatarsal bones. d.Align the apex of the metatarsal rise with the center of the print’s metatarsal arch. 4.Size the supports by holding them loosely against the customer’s foot a.Have customer cross their legs. Ensure the customer’s entire foot is relaxed and have them pull just their toes back. b.Align the bottom edge of the arch support’s heel cup with the edge of the customer’s heel (for Maintainers and Relaxers, place the heel of the arch support just beyond the customer’s heel). c.Make sure metatarsal rise fits in the center of the customer’s metatarsal arch. d.Make sure the metatarsal rise does not push against the bottom of the customer’s metatarsal bones.

Fitting Steps 5, 6 & 7 5.Perform the balancing technique with the customer standing on a flat, hard surface (avoid plush carpet or rugs that give) a.Ask the customer if performing the balancing technique will injure or bother them in any way. Then explain what you are going to do and tell them what they need to do. b.Have the customer place their hands on top of each other, palms up, in front of them. Ask them to resist the pressure you will apply using just their arms. Tell them if it feels uncomfortable they should simply drop or release their hands. c.Stand perpendicular to the customer with your forearm parallel to their body; place your fist into their palm and press straight down firmly. d.Have the customer place their hands behind their back, palms up. e.Stand perpendicular to the customer with your forearm parallel to their body; place your fist into their palm and press straight down firmly. 6.Perform balancing technique with the customer standing in the arch supports a.You can perform this technique with Exercisers and Maintainers not Relaxers. 7.Have the customer place the arch supports in their shoe and walk around them a.Explain the things the customer “should” be feeling about each arch support then ask them to tell you what they “do” feel. Any inconsistencies or complaints of “pain” (not uncomfortability) should be addressed immediately.