What patients say – BEST HAND Be my gender Enable me to make choices about my care Speak in my language Take time to build trust with me Human, friendly.

Slides:



Advertisements
Similar presentations
M. Matthiesen UCLAN Presentation 2011 Putting Patients and the Public First The Power of Stories Mary Matthiesen, UCLAN Research Associate Director, The.
Advertisements

Marketing Environmental Services Strategies to Create Awareness.
1) Information and Advice: having the information I need, when I need it “I can speak to people who know something about care and support and can make.
Getting It Right for Young People in Health 17 May 2012 | Birmingham ‘What Matters? Health Matters!
What is CareSearch? This event is part of the Quality Use of CareSearch Project.
Patient Public Involvement (PPI) Policy What is PPI? PPI means putting patients and public at the centre of all that we do. It encourages the active participation.
NHS Future Forum Patients and Public. Information Led by Prof David Haslam & Jeremy Taylor Integration Led by Geoff Alltimes & Dr Robert Varnam NHS role.
+ HEALTH INSURANCE: UNDERSTANDING YOUR COVERAGE Navigator Name Blank County Extension UGA Health Navigators.
1 Developments and progress Dr Martin Freeman GP Clinical Lead for Dementia Services.
Patient Psychology.  Patients are under enormous pressure, with high anxiety  You MUST be empathetic.
Quality Education for a Healthier Scotland What does a good partnership look like? Gill Walker, Educational Projects Manager – NES Zaid Tariq, Planning.
Building a Veteran-Centric Culture. Content The imperative Who are our Veterans and what are their unique needs? Ideas and practices that help facilitate.
“Meeting Educational requirements for a Community Matron/Case Management role from a HEI’s Perspective” Vicky Kaye Senior Lecturer Primary Care.
Sheffield Health & Social Care NHS Foundation Trust Specialist Advice Services in the Mental Health Sector In collaboration with: Sheffield Health & Social.
LESSON 1: FOOD GLORIOUS FOOD WHAT INFLUENCES FOOD SYSTEMS.
Going Places Safely Essential Question:
Recording Your Care – Future Plans, Present Challenge NIPEC Annual Conference Linen Suite, Mossley Mill 9 th October 2013.
Social Media Basics For Healthcare Professionals Presented by Susan Rose RN, MSN 2012.
Science-Based Health Care
Establishing and Evaluating a PD Support Network Gillian Carey (1) and Beverly Castleton (1) Dick Curry (2) (1) North Surrey Primary Care Trust (2) The.
Community Practitioner Nurse Prescribing- then, now and onward Dianne Hogg, Queen’s Nurse Non-medical Prescribing Lead, East Lancashire Hospitals NHS Trust;
Integrated Health and Wellbeing for Plymouth A Road Map to Integrated Health and Wellbeing “One system, one budget to deliver integrated, personal and.
Multicultural Health Introduction. This presentation is the first of 4 in this unit. It introduces multicultural health and reinforces the multicultural.
Preparing for Adulthood A new landscape for SEN and disability May 2014.
Crofton & Sharlston Medical Practice Questionnaire Results 2013/14 Presentation of 2013/14 Patient Questionnaire Results Patient Participation Group Wednesday.
A summary of feedback from service users and carers: Adult Social Care – what does good look like?
Domain Driven Design. Set of blog posts spanning 10 months – building an app Fefactored along the way code to Patterns eg repository.
Key Messages Confirmation of all the key themes in previous summary Transitional support for those with extra needs Confusion over health in college/ 6.
The Role and Objectives of Patient Organizations Around the World A presentation by: Mark Krueger, MPH 27 March 2010.
1 Good Questions for Good Health. 2 Health Information Can Be Confusing Everyone wants help with health information You are not alone if you find health.
When the Going Gets Tough, The Tough Go To Working Solutions’ Services OCSEA BENEFITS TRUST Presented August 24, 2001.
Parent Responses to News of a Child’s Disability “This can’t be! No one in my family ever had mental retardation.” “Perhaps I should have eaten different.
Doctor By.Shianne. Doctors help by Helping people,babies,kids and giving medicine for sick people.
Educational solutions for the NHS pharmacy workforce Consultation skills for pharmacy practice  Where did it start ?  Why’s it important ? Educational.
Developing services for children and young people with diabetes IDF Europe General Assembly Together we are stronger Dublin, Ireland, 22 September 2007.
Berkshire Healthcare NHS Foundation Trust The Community Health Services of Berkshire East and Berkshire West are part of Berkshire Healthcare NHS Foundation.
2014/15 Client Engagement Survey Results June 17,
Interpersonal relations as a health professional
English … whether I like it or not ….. A. Jing Informal Greetings Hi! Hello!
Transitions Information Getting Started. Introduction This will give parents / carers / young people Information to help with getting started looking.
Engaging with science in arts and health practice Meroë Candy, Senior Arts Advisor Wellcome Trust.
Understanding Staff Perceptions of Gypsy and Traveller Communities, Enabling a Culturally Confident Workforce Olwyn Lidster Community Psychiatric Nurse.
Keeping the Family in Mind in Liverpool  Carol Bernard, Director of Commissioning, Mersey Care NHS Trust  Louise Wardale, Keeping the Family in Mind.
Leukaemia & Lymphoma Research David Henderson. Where we started.
Older People’s Services The Single Assessment Process.
PROFESSIONALISM WORKSHOP. What is Professionalism? What does Professionalism mean for doctors and others working in healthcare? The group will think of.
Enhanced Primary Care Mental Health Service. External Drivers MH identified as a priority in the strategic commissioning plans for the 3 Worcestershire.
Let’s Talk About What Really Matters Ephesians 6:19 “…that I may open my mouth boldly…that I may speak boldly, as I ought to speak.” Colossians 4:3-4 “...that.
You might be best friends one day. pretty good friends the next year.
Saying thank you Saying sorry. Thank you / Sorry + for We use gerunds (-ing words) or nouns after for. Thank you I want to thank you We are sorry for.
I. Partnering with Families January 23-24, 2016 Aaron J. Miller, MD, MPA Building Regional Alliances to Nurture Child Health branchpartners.org.
Heartland Making Choices Presenters Terry Robinson – Marketing Coordinator Hollie Moe – Volunteer Coordinator.
SUPPORT FOR PERSONALISED CARE PLANNING IN HEREFORDSHIRE Sarah Caldicott & Karina Blunn Clinical Programme Managers Herefordshire CCG MAY 2015 ‘Putting.
Strategies to overcome barriers to communication To ensure good communication in a Health and/or Social Care setting.
The Impact on Professional Practice Standardised measures and positive outcomes.
A web-based tool connecting people with evidence Ben Skinner Head of Library and Knowledge Services Brighton and Sussex University Hospitals NHS Trust.
OSP REBECCA JOOSTENS, ELIZABETH KLYNSTRA, MARSHA THOMAS.
Buurtzorg & Ecare.
Support for carers in Nottingham City Lisa Lopez Commissioning Manager – Carers.
Barbara’s Story Helen Vaughan Joint Commissioning Manager for Dementia, Gloucestershire CCG Sarah Warne Head of Safeguarding (Adults and Children), Gloucestershire.
Business and Events in Blue Mountains
Communicating Clearly with Patients and Service Users
Hello! My name is Ingrid Brindle
Reasonable adjustments and communication
Let’s plan Health and Care in Kington
Maslow’s hierarchy of needs
Bedfordshire Adult Learning Disability Teams
1.7.1 People who help me and look after me: People who are special to me I can identify the adults in my life who care for me and look after me. I can.
Presentation Subtitle
Week 5.
Presentation transcript:

What patients say – BEST HAND Be my gender Enable me to make choices about my care Speak in my language Take time to build trust with me Human, friendly and empathetic Aware of my rights Nice to talk on my level Door – let me through

What community nurses say Let me have time for learning and development Give me technology Help me record your care Let me meet you where you are Let me work with other agencies to support you

In development Holistic health assessment Joint care plan Guides Homeless Health News Focus groups Collaborations Events linking patients and professionals Website and Twitter

Feedback: Privacy Policy Feedback
Do Not Sell My Personal Information
About project: SlidePlayer Terms of Service

© 2024 SlidePlayer.com Inc. All rights reserved.