© Questionnaire 27 th September 2010

1.Your sales force performs processes involving a lead that produce a product configuration. What are these processes? 2.The Budget Determination Department produces a budget quote based on a product configuration produced by your sales force. What processes are involved in the transfer of information from your sales force to the Budget Determination Department? 3.The Budget Determination Department transfers information to the Purchasing Department to obtain requests for quotation. What information does the Purchasing Department need from the Budget Determination Department to send Requests for Quotation? What processes are performed by the Budget Determination Department to produce this information? 4.What references are used in preparing detailed specifications for vendors? What processes are involved in preparing requests for quotation? 5.Does the Purchasing Department maintain a list of approved vendors? What processes are involved in maintaining this document? 6.What processes are involved in sending requests for quotation to vendors? What processes are involved in following up on requests for quotation that have already been dispatched? What processes follow the receipt of vendor quotations? What processes are involved in tracking these activities?

7.What information does the Purchasing Department produce for the Budget Determination Department upon receiving vendor quotations? What processes are involved in producing this information? 8.What processes are involved in the preparation of a budget quote? 9.What processes are involved in the transfer of the budget quote produced by the Budget Determination Department to the client?

Questions 4