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Magenta R 197 G 0 B 132 Dark Gray R 94 G 106 B 113 Medium Gray R 195 G 200 B 200 Black R 0 G 0 B 0 Warm Gray R 206 G 207 B 203 Navy Blue R 0 G 52 B 120.

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Presentation on theme: "Magenta R 197 G 0 B 132 Dark Gray R 94 G 106 B 113 Medium Gray R 195 G 200 B 200 Black R 0 G 0 B 0 Warm Gray R 206 G 207 B 203 Navy Blue R 0 G 52 B 120."— Presentation transcript:

1 Magenta R 197 G 0 B 132 Dark Gray R 94 G 106 B 113 Medium Gray R 195 G 200 B 200 Black R 0 G 0 B 0 Warm Gray R 206 G 207 B 203 Navy Blue R 0 G 52 B 120 Medium Blue R 84 G 130 B 171 Light Blue R 179 G 200 B 230 Red R 136 G 35 B 69 Purple R 83 G 46 B 96 Light Purple R 143 G 141 B 203 Primary ColorsSecondary Colors White R 255 G 255 B 255 GroupKPI Publisher Client Services EMEA Agency Client Svcs NAM Agency Client Svcs Professional Services Onboarding: 11 (9 In Progress, 2 Completed) Point Solutions DCO: 14 (7 In Progress, 7 Completed) Point Solutions Versa Tag: 7 (2 In Progress, 5 Completed) Third Party Integration Support: 9 (3 In Progress, 6 Completed) Creative Services Global Ad Ops & Cert Support *Service Group Designation is determined by Finance. Live campaigns determined by Finance data (filtering for campaigns <10,000 impressions.) KPI’s by Function

2 Magenta R 197 G 0 B 132 Dark Gray R 94 G 106 B 113 Medium Gray R 195 G 200 B 200 Black R 0 G 0 B 0 Warm Gray R 206 G 207 B 203 Navy Blue R 0 G 52 B 120 Medium Blue R 84 G 130 B 171 Light Blue R 179 G 200 B 230 Red R 136 G 35 B 69 Purple R 83 G 46 B 96 Light Purple R 143 G 141 B 203 Primary ColorsSecondary Colors White R 255 G 255 B 255 ©2013 DG Inc. All rights reserved2 Onboarding  Emma received the complete list of Unilever brands for each market and had them uploaded as advertisers in MM. She has already instructed the local teams to start using these new advertisers immediately  Emma is following up regularly with internal teams on the Reckitt Benckiser project  Emma has continued to onboard the Samsung DCO client successfully  Ishaq led a kick off meeting with UM to prepare for an upcoming retargeting project for Johnson and Johnson  Ishaq has proposed the global structure for BBVA (Mindshare BBVA ES) and has continued to work on the BBVA global onboarding. There are some delays on the Mindshare side but he is following up regularly  Ishaq put together a detailed case study covering ING  Emma, Ishaq and Lee have reviewed all onboarding documents and are in the process of updating the library  Lee is working on a needs analysis for each LOB under AT&T  Lee onboarded the advertiser Toshiba under INI US with Client Services  Lee is onboarding the advertiser Sears under Havas Chicago. She is leading weekly internal and external status calls Professional Services::Updates

3 Magenta R 197 G 0 B 132 Dark Gray R 94 G 106 B 113 Medium Gray R 195 G 200 B 200 Black R 0 G 0 B 0 Warm Gray R 206 G 207 B 203 Navy Blue R 0 G 52 B 120 Medium Blue R 84 G 130 B 171 Light Blue R 179 G 200 B 230 Red R 136 G 35 B 69 Purple R 83 G 46 B 96 Light Purple R 143 G 141 B 203 Primary ColorsSecondary Colors White R 255 G 255 B 255 ©2013 DG Inc. All rights reserved3 Training  The new Training Manager, Rick Lechowick, has officially started and is currently undergoing the new hire onboarding process. We also set up meetings to introduce him to all departments so he can better understand their focus, team structure, engagement process, etc. so we can look at incorporating that into the overall new hire onboarding process  Transitioning responsibility of managing the numerous Service Academy training sessions over to Rick, which includes the compilation of materials, capturing videos, creating quizzes and hands-on assignments Point Solutions  We have initiated a project where we will document common DCO use cases across a variety of verticals. These documents will be used as a guide for internal Client Service team members for campaign implementation and training, as well as for external self service clients. Thus far, w have received very positive feedback from Sales & Operations Professional Services::Updates

4 Magenta R 197 G 0 B 132 Dark Gray R 94 G 106 B 113 Medium Gray R 195 G 200 B 200 Black R 0 G 0 B 0 Warm Gray R 206 G 207 B 203 Navy Blue R 0 G 52 B 120 Medium Blue R 84 G 130 B 171 Light Blue R 179 G 200 B 230 Red R 136 G 35 B 69 Purple R 83 G 46 B 96 Light Purple R 143 G 141 B 203 Primary ColorsSecondary Colors White R 255 G 255 B 255 ©2013 DG Inc. All rights reserved4 Third Party Integrations  Spearheading the short-term tracking integration with Republic Project so that we can officially begin launching campaigns which will be tracked and billed via the MM Platform.  Continuing to work with Custom Dev / R&D / Support to ensure all 3P integrations which make use of custom scripts are compliant with the old / new client mechanism. In an effort to simplify and reduce errors, we also created tools to generate certain 3P scripts  Working on centralizing all Third Party documentation on DG Source under the Professional Services space. We are looking to roll this out in November so we can deprecate the Vault (shared folder) where these docs are currently housed. Professional Services::Updates

5 Magenta R 197 G 0 B 132 Dark Gray R 94 G 106 B 113 Medium Gray R 195 G 200 B 200 Black R 0 G 0 B 0 Warm Gray R 206 G 207 B 203 Navy Blue R 0 G 52 B 120 Medium Blue R 84 G 130 B 171 Light Blue R 179 G 200 B 230 Red R 136 G 35 B 69 Purple R 83 G 46 B 96 Light Purple R 143 G 141 B 203 Primary ColorsSecondary Colors White R 255 G 255 B 255 ©2013 DG Inc. All rights reserved5 General  Centralized all information pertaining to Service Academy Training program onto DG Source. The site contains an overview of the program and how it works, an ongoing schedule per market, and a course catalog to easily link to respective LMS courses.  Helped to drive Format Distribution plan forward, an issue which has affected our ability to service agencies and impacted our relationships with publishers. Goal is to begin offering a suite of custom / standard formats, documentation, and demos via Creative Zone so they are available for download by all parties.  Worked with Product Management / Product Marketing to address issues or potential billing pitfalls with leveraging custom variables. Proposed solution was well received and Product Management / R&D are now estimating the level of effort to determine when this could roll out  Collaborating with Product Management/ Support / Services to properly plan / execute the migration to new delivery client. Assisting with identifying potential pitfalls and proposing solutions to mitigate risks so we can ensure a smooth transition. Professional Services::Updates

6 Magenta R 197 G 0 B 132 Dark Gray R 94 G 106 B 113 Medium Gray R 195 G 200 B 200 Black R 0 G 0 B 0 Warm Gray R 206 G 207 B 203 Navy Blue R 0 G 52 B 120 Medium Blue R 84 G 130 B 171 Light Blue R 179 G 200 B 230 Red R 136 G 35 B 69 Purple R 83 G 46 B 96 Light Purple R 143 G 141 B 203 Primary ColorsSecondary Colors White R 255 G 255 B 255 Professional Services::Headcount, Highs/Lows  High: new Training Manager, Rick Lechowick has officially started as is being onboarded  High: Project Agile is being expanded to EMEA and LATAM SE’s  High: Took lead w/ onboarding Republic Project and managing tracking integration  High: Nestle and Reckitt Onboarding progressing very well, 40+ new Nestle campaigns launched in October and Reckitt campaign launched successfully  High: Point Solutions team documenting common DCO use cases. Positive feedback received from Sales / Ops.  Low: Weekly training topics have slowed down a bit due to Q4, need to identify new topics By Region 5/316/307/318/319/3010/31 NA222223 EMEA444333 Total666556 HeadcountHighs and Lows By Discipline 5/316/307/318/319/3010/31 On Boarding 444333 Point Solutions 222222 Training000001

7 7 Monthly Operations Review | 7 ©2013 DG Inc. All rights reserved  All (66) Unicast accounts have successfully been migrated, meaning all new campaigns are now running on MM exclusively, and all existing campaigns have ended or were transferred over to MM  Official sunset notification was drafted and communicated to internal stakeholders so they can notify clients that the system will be sunset in November.  We are in the process of working with IT & Custom Development to finalize the plan to sunset the Unicast platform. Currently, the requirements that we are working towards are to maintain UC demo links and full-service reporting data through the end of 12/31/2014  We have started to execute the sunset plan and are targeting the week of 11/18 to complete the task. Unicast Migration Summary

8 8 Monthly Operations Review | 8 ©2013 DG Inc. All rights reserved  All (210) Eyewonder accounts have successfully been migrated, meaning all new campaigns are now running on MM exclusively, and all existing campaigns have ended or were transferred over to MM  Official sunset notification was drafted and communicated to internal stakeholders so they can notify clients that the system will be sunset in November.  Currently, the requirements that we are working towards are to maintain demo links and full-service reporting data for the legacy EyeWonder platform (AdWonder) through the end of 12/31/2014.  We will be officially shutting down the newer EyeOne platform since all EW accounts were migrated as of last September 2012.  We have started to execute the sunset plan for the legacy EyeWonder platform (AdWonder) and are targeting the end of November to complete the task.  According to IT, the overall costs for supporting the legacy platform post sunset will go from ~15-20k per month to ~1k per month (168k – 228k annual savings) Eyewonder Migration Summary


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