1. Second International Seville Seminar on Future-Oriented Technology Analysis (FTA): Impacts on policy and decision making 28th- 29th September 2006 Towards the Desired Future of the Elderly and ICT: Policy Recommendations Based on a Dialogue with Senior Citizens Stef Steyaert Flemish Institution for Science And Technology Assessment

2. Towards the Desired Future of the Elderly and ICT Goal of the project Three main objectives a dialogue with elderly on ICT in the future; a well described scenario on ICT and elderly in the future, defined by the elderly themselves; policy advices (for the flemish context) to make an evolution into the direction of this desired future possible

3. Towards the Desired Future of the Elderly and ICT Three steps methodology Creation of possible scenarios –Output: 4 scenario’s Translating the different scenarios into a play, performance (5 times) followed by a dialogue with the elderly people –Output: desired future, as defined by elderly Backcasting with a group of experts

4. Towards the Desired Future of the Elderly and ICT 4 possible scenario’s Creation of scenarios based on: literature study Delphi with 10 experts (multidisciplinary group) Two focusgroups with elderly people Result: 4 scenarios based on two key variables: Nature of the technology: low/high development Degree of adoption by elderly people

5. Towards the Desired Future of the Elderly and ICT Degree of ADOPTION + Nature of TECHNOLOGy + BEATLES VERSUS STONES II TECHNO POWERFLOWER POWER II LITTLE BROTHER

6. Towards the Desired Future of the Elderly and ICT Techno Power Highly advanced technological applications High level of adoption by elderly leads to ‘empowerment’. Strong participation and involvement in society Hardly no intergenerational conflicts High level of technology dependence. Utopic scenario

7. Towards the Desired Future of the Elderly and ICT Little brother “Ambient intelligence” also dominant. But low adoption by most (not all) elderly people leads to isolation and alienation Younger generations are dominating the society. Elderly people have a strong feeling of ‘being controlled’ by younger generation. “Worst case” -scenario.

8. Towards the Desired Future of the Elderly and ICT Beatles versus Stones II Lower technological advancement Growing divide between “healthy wealthy” elderly (adopters) versus poorer and less healthier elderly (non-adopters) so characterized by strong intragenerational differences. Most realistic scenario?

9. Towards the Desired Future of the Elderly and ICT Flower Power II Lower technological advancement High mental resistance against technology. Elderly people take the lead for a return to “authenticity” and “face-to-face”-contacts. “Babyboomers” are living their second youth. Opposite side: missed chances? Positive scenario for eldery people?

10. Towards the Desired Future of the Elderly and ICT Participation of elderly people The four scenarios were translated into a play 5 performances (total number of public: +/- 550 people) Afterwards discussions with small groups (12-15 persons) of elderly people Central question: what do(n’t) elderly people want in the future concerning ICT?

11. Towards the Desired Future of the Elderly and ICT

12. Main results (1) Elderly people are certainly not technophobe: ICT may and must serve to optimize the life quality of elderly people: –better healthcare –better mobility –more recreation possibilities –…

13. Towards the Desired Future of the Elderly and ICT Main results (2) Interesting observation: the part in the play based on the ‘Techno power’ scenario gained a very high appreciation score by the eldery people: 3.93 on a scale of 7 (flower power II: 3.68; Little brother: 2.33 and Beatles versus Stones II: 2.63)

14. Towards the Desired Future of the Elderly and ICT Main results (3) But: Alternatives for ICT must stay available Human contacts (face-to-face) stay important ICT must be accessible and affordable for elderly people (fear for digital divide). The physical disabilities of elderly people need to be taken into account Privacy must be guaranteed!!! (especially in e- health applications)

15. Towards the Desired Future of the Elderly and ICT Output Backcasting workshop (15 multidisciplinary experts ) Make e ‑ health, and especially e ‑ care, a priority in technology and innovation policy; Make use of the possibilities of interactive digitale television to make eldery people familiar with the possibilities of (new) ICT applications; Involve eldery people from the very beginning in the creation and innovation of new ICT ‑ applications, make them into real co ‑ developers. Create virtual networks in co-existence with existing local, social networks