1. Digital Literacy: Where are Queenslanders now and where are we going? John Gray A/Executive Director, Digital Economy and Productivity Unit, Department of Science, Information Technology and Innovation

2. Literacy skills have always been important. People communicated via letters, these letters soon turned into telegraphs, from there we advanced to the telephone… bringing us to the present digital age. With continual rapid advances in digital technologies, the importance of digital literacy has never been more apparent. Evolution of Literacy, Communications and Technologies

3. Today’s students are preparing for jobs that don’t yet exist (Source: Forbes). 1000 Internet devices in 1984 – 50 billion predicted by 2020 (Source: Telefonica I&D 2011). 2012 created more information than the past 5000 years combined (Source: Telefonica I&D 2011). From 2010 to 2020, the digital universe will grow 50-fold (Source: IDC Digital Universe in 2020 Report) Some interesting Facts & Info Original source: CISCO.

4. A snapshot of digital life in Australia, 2014. (Source: ACMA Communications Report 2013–14 series Report 1 – Australians’ digital lives). Australians Embracing the Digital Life

5. QLD Govt’s Community Objectives

6. Employment – most jobs today require some form of computer skills Education Staying connected Being informed Cyber safety and security Importance of Digital Literacy While technology advancements present a growing risk of a participation gap, digital literacy aids: Source: JISC Education & Research: Digital Literacy, 2013

7. Digital Economy: The global network of economic and social activities that are enabled by information and communications technologies, such as the internet, mobile and sensor networks (Source: Australian Govt). Digital Literacy: The ability of confidently and critically use digital information sources, communication tools and networks for learning, communication, collaboration and creation (Source: State Govt of Victoria). Definitions

8. The QLD Govt’s roadmap to using digital technologies, content & innovative services to connect communities, enable jobs growth & create a diverse economy. Where are we now? Key digital literacy-related actions: Provide digital awareness education & information to disadvantaged & ‘unconnected’ QLDers through trusted community organisations & advocates. Encourage and identify community leaders to be digital champions for their communities. Raise community awareness of cyber security & safe online practices to improve understanding & increase digital confidence. Work to position libraries as hubs of digital economy activity. Digital Economy Strategy & Action Plan

9. GoDigitalQld Hub QLD Govt’s interactive digital engagement space Showcases the use of digital technologies by govt agencies, business and individuals. Highlights the use of digital technologies, services and content that creates business opportunities & promotes economic growth. Provides the latest digital news, activities and opportunities, videos, case studies and digital kits. www.qld.gov.au/godigitalqld

10. More than 230 libraries across QLD Almost 22 million visits Over 2 million members 166 libraries with public WiFi 2,342 Computers for public internet access QLD’s public libraries: Our Community Digital Hubs

11. Membership has stabilised

12. Loans of physical items decreasing

13. Public Programs Attendance Increasing

14. Number of digital literacy programs increased 4 fold in 3 years Increase in Digital Literacy Programs 2010/20112013/2014 Total Number of events30,23561,652 Digital Literacy events5,13920,566 Digital literacy events as % of total17%33%

15. Digital Literacy Events Increasing

16. And not just in Metro QLD…

17. Established as an initiative under GoDigitalQld. Strategic approach to identifying & delivering digital literacy programs/initiatives to unconnected & disadvantaged QLDers. Seeks to improve collaboration between government, business, community organisations & volunteers. Leveraging existing funding & programs. QLD Govt Digital Literacy Steering Committee

18. National example: Go Digi Program Collaborative effort between Infoxchange & Australia Post - National four year digital literacy program with the goal of supporting more than 300,000 Australians to improve their digital skills. Focus on improving digital skills of: Ageing community members Regional and remote communities CALD (Culturally & Linguistically Diverse) communities Indigenous communities Small businesses Their 3 focus areas are: 1.Digital inclusion 2.Digital proficiency 3.Digital empowerment

19. Digital divide…

20. Aligned with QLD’s Government’s GoDigital – Digital Economy Strategy and Action Plan Provides a community digital platform for small business & economic and social development of rural areas Targeted at regional councils – Current platform sites: Charleville, Charters Towers, Goondiwindi & Whitsundays Creates community awareness and engagement, supports local business and stimulates B2B opportunities A ‘’go to” place for news, events, jobs, information and local business directories https://ourtownplusmore.com.au/

22. COMING SOON!

23. CISCO predicts: There will be 25 billion devices connected to the internet this year and 50 billion by 2020 Numbers also set to increase with the rapid advances in internet & device technology Looking to the future Source: CISCO IBSG, 2011

24. Imagine your alarm clock communicating with your coffee maker or your thermostat communicating with your window blinds… Or your barcode scanners communicating with your suppliers or your assembly lines communicating with your repairmen. Welcome to the Internet of Everything The Future?