1. Chapter 5 “The Accommodation Sector”

2. Complete the Following: Using pages 116 –126answer the following questions. 1.When did the accommodation component of tourism begin. Describe how it began. 2.Summarize the timeline of the development of accommodation. 3.What was the first accommodation opened in Canada? When was it? 4.What is the difference between a hotel and a motel. What is a tourist court? 5.What is a resort hotel? 6.What are 2 situations that slowed the accommodation sector. Explain how they slowed it.

3. 7.What are 5 things a hotel room should have to properly serve the needs of a person in a wheelchair? 8.What are 3 things a hotel room should have to properly serve the needs of a hearing impaired person? 9.What are the 4 types of operations of hotels? 10.What is meant by a ownership establishments. 11.What does the term chain mean, and what is a chain ownership? 12.What is a franchise chain? How does a franchise work? 13.What are 3 advantages of a franchise system? What are 3 disadvantages of a franchise system?

4. 14.What is a management contract? 15.What does REIT stand for? What is a REIT? 16.Describe what the following organizations found in hotel management are and how they serve the hotel industry. Administration, Sales and Marketing, Front office and Guest services, Accounting, Food and Beverage, Room Service, Banquets and Catering, Housekeeping, Engineering, and Security.