1. Online services

2. Communtication The allows use to be able to communicate with others. This could include communication via the internet to social networking sites.  Example of these are: Instant messaging, blogs, email, social networking sites ect.  Benefits: -You are able to communicate with others who aren’t with you at the time. -Keeps you updated about friends and others lives.

3. Real-time information The allows us to access information as it happens. This could include information via websites, downloadable apps or electronic signage.  Examples of these are: -Checking an airport website for flight delays and times -Signs at bus stops giving information of bus timetables -Apps which allow you to check weather and traffic status.  Benefits: -Updates information for travellers.

4. Commerce This allows us to deal with money over the internet. This gives us the ability to look at bank details and buy items.  Example of these are: -This could include checking you bank balance on a website -Purchasing item from the internet  Benefits: -You are able to purchase items in the comfort of where ever you are. -A simple and quick way to buy items and having them delivered to you.

5. Government  The service provide opportunities such as online tax returns from the internet.  Examples of these are: -Voting online(e-voting) -Apply for grants  Benefits: -It is hassle free -Don’t need to visit anywhere to apply for a grant -Saves time

6. Download services  This is a service which allows people to download items such as music and apps.  Examples of these are: -ITunes is an example of this as you can download music. -Also apple store provides apps  Benefits: -Allows you to purchase item which can be in a app store or over the internet in your own home -This products are purchased to your home through the internet