1. Do’s in KYC collection & the Don’ts observed at CPC Team CPC

2. Guidelines to be followed while opening an Account  Complete address along with the pincode should be provided at the appropriate columns.  In the case of already existing CIF, if the photograph & Signature are accessible from Finacle, there is no need to collect new photo from the Applicant afresh.  In case updation needed, use KYC Updation form only.  Signature is mandatory for witnessing nomination.  New AOF need not be collected while opening RD Loan A/Cs.

3.  Only one Account per AOF.  Name & Address in Form and Proof should be identical (KYC documents should be verified by the PO itself)  Type of Account should be mentioned in AOF  While opening NSC/KVP, the Regn. Number should be compulsorily furnished

4. Minor A/Cs operated by Self  CIF Ids of both the Minor & the Guardian should be mentioned in the columns CIFID(1) & CIFID(2) respectively  Photograph & signature in page3 should be of the minor.  Photograph & signature of Guardian need not be collected.  ID & Address proof of both the Guardian & Minor are mandatory.

5. Minor A/Cs operated by Guardian  CIF Ids of both the Minor & the Guardian should be mentioned in the columns CIFID(1) & CIFID(2) respectively.  Photograph & signature in page3 should be of the Guardian.  Photograph & signature of Minor need not be collected.  ID & Address proof of the Guardian are Mandatory.

6. AOF in Proper Format

7. Perfect CIF updation details

8.  Clear, recent passport-size Photograph of applicant should be pasted in the appropriate column.  Separate photos of Applicants are required in Joint acounts.  Photograph in AOF should not be stapled with.  While CIF updation, any A/c No. belonging to CIF should be mentioned in the Form. Photographs & Signatures

9. Proper Format of pasting Photograph for Jt. Accounts Properly updated signature column

10. * PO Name & SOL ID is Mandatory for Identification & Sorting ! AOFs with incorrect inputs 1.

11. 2. In case of Joint Accounts, the CIF Ids of Holder 1 & 2 should be filled in the corresponding fields provided !!

12. 3. Photographs that should be avoided

13. 4. Attestation on the photograph is to be avoided.

14. Separate photos of Applicants are required in Jt. Accounts 5.

15. 6. Photographs & Signatures of the applicant(Holder 1,2 etc) should be in the respective columns provided for the purpose.

16. 7. Details such as Name, Address etc should be avoided in the space provided for collecting signatures 8. Thumb impression must be collected in presence of witness, in case of improper/ absence of signature signature 9. Only ONE signature is required.

17. Important Points to be noted 1. Send the AOFs on daily basis 2. Pledge applications need not be forwarded to CPC. 3. Be in touch with CPC for any guidance.

18. Common Issues faced by Offices in Finacle and solutions