1. TEAM BUILDING Operating Tactics

2. “ None of us is as smart as all of us ” THE KEY Cooperative & Synchronized work by a team produces remarkable results THE CHALLENGE To move from the realm of possible to the realm of practice

3. FORMIN G STORMIN G NORMIN G PERFORMI NG

4. STAGE I : FORMING Members are confused& hesitant about the task and the reasons for being a part of the team. New teams; learning how to work together. Personal relations are characterized by dependence.

5. FORMING: Operating Tips Define & Communicate the objective & the overall scope of the project. Document & share contact information Identify key communication point players.

6. Identify personality types & work preferences of each member Agree on a project friendly Meeting schedule. Meet in person as a complete team(weekly/daily/fortnightly) FORMING: Operating Tips

7. STAGE II: STORMING Conflict What the group should do? How to behave with each other? Issues of control, competition, influence and decision making. Moving from “I” issues to “We” issues?

8. Each member identifies & documents his/her primary objectives (up to 2). Team leader to ensure individual objectives match with those of the team. STORMING: Operating Tips

9. Meetings: Clear agenda, Specific deliverables & New action plans. Balance the load based on hours required to complete the project.

10. Norms and roles develop. “How can I contribute to the group”? More collaboration over competition. STAGE III: NORMING

11. NORMING: Operating Tips Decide on Who will do What and by When. Quickly set the frequency of work/fun rituals. Establish procedures to handle disagreements & an open channel for feedback.

12. STAGE IV: PERFORMING Group performs to its capacity Shared and participative leadership Productivity and Harmony

13. Provide daily update of individual & team progress Assess opportunities & adjust workload. Evaluate Pros-Cons; Separate the idea from the person PERFORMING: Operating Tips

14. 3 Critical success factors Openness: Members must be interested in feedback on performance. Explicitness: Conversations about intent & process of evaluation. Agreement: Before feedback, sender-recipient agreement on objectives and measure of evaluation is crucial. PERFORMING: Operating Tips

15. Periodically revisit assignments to ensure equitable distribution. Praise & celebrate major team milestones, Share compliments on a daily basis. PERFORMING: Operating Tips

16. Groups vs. Teams Working GroupTeam Strong, focusedShared IndividualIndividual and mutual Same as broader organizational mission Team itself delivers the purpose IndividualCollective EfficientOpen ended discussions Influence on financial projection and such Assessment of collective work products Discuss, decide, delegateDiscuss, decide, work together Leader Accountability Purpose Work-product Meetings Measurement of effectiveness Working style