1. Top International Recognition for Chief Minister Oommen Chandy

2. Chief Minister’s Mass Contact Programme Wins The Prestigious United Nations Public Service Award for 2013

3. 2013 UNPSA Awards Highlights Chief Minister Oommen Chandy’s Mass Contact Programme Adjudged Number One by the United Nations for its Prestigious Annual Public Service Award. It bagged the First Place in the Asia-Pacific region. South Korea bagged the Second Place.

4. 2013 UNPSA Awards Highlights First time in the history of UNPSA Awards. Initiative by an individual has won this prestigious award.

5. 2013 UNPSA Awards Highlights Other Regions & Winners: From Europe & North America: Italy and Slovenia From Western Asia: Oman and Georgia From Africa: Morocco Latin America and the Caribbean: No Qualifiers

6. 2013 UNPSA Awards Letter of Intimation

7. Information Note for 2013 Winners

8. Previous Venues of UNPSA Award 2012 - New York, USA 2011 - Dar es Salaam, Tanzania 2010 - Barcelona, Spain 2009 - New York, USA 2008 - New York, USA 2007 - Vienna, Austria 2006 - New York, USA 2005 - New York, USA 2004 - New York, USA 2003 - New York, USA

9. 2013 UNPSA Awards History UNPSA - Most prestigious international recognition of excellence in public service. Award instituted in 2003 through resolution 57 / 277 of General Assembly. Designated June 23 as United Nations Public Service Day. Encouraged Member States each year to organize special events on June 23 to highlight the contribution of public service in the development process. Singapore - First UNPSA winner from Asia-Pacific region for the project implemented by Infocom Development Authority Singapore.

10. 2013 UNPSA Awards Ceremony Function: Awards Ceremony and Forum Venue: Bahrain National Theatre in Bahrain Date: June 24-27, 2013. For more info: http://www.unpan.org/unpsa

11. UNPSA Awards Objectives Discover innovations in governance Reward excellence in the public sector Motivate public servants to further promote innovation Enhance professionalism in public service Raise the image of public service Enhance trust in government; Collect and disseminate successful practices for possible replication

12. UNPSA Awards Evaluation Process Evaluation process starts in January and ends in April or beginning of May of each year. Three rounds of evaluation. Final verification of the results. Short-listed candidates evaluated by a Sub-Committee of the UN’s Committee of Experts in Public Administration, comprising 7 public administration experts from all over the world. If top scorer of a given region and category get poor ranking in comparison to all nominations and not deemed suitable, the Sub- Committee may decide not to award a prize.

13. UNPSA Awards Evaluation Criteria Should fully satisfy the following: Transparency Accountability Responsiveness Integrity and Measures to Prevent Abuse or Misuse of Public Power Innovative Management of Public Finances Transforms Administration Introduces a New Concept

14. Chief Minister’s Mass Contact Programme Met 5.45 lakh people Complaints received - 5.51 lakhs Complaints settled - 3.11 lakhs Remaining taken up for settlement through district-wise meetings chaired by the Chief Minister Total of Rs 22.68 crores distributed as financial assistance Spent a marathon 19 hrs at a stretch in some districts. Feedback from the mass contact programmes rendered new directions to the State’s administration and resulted in significant changes in governance.

15. Thank you