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Adapting innovations to achieve MDGs and equitable delivery of citizen- oriented public services Alexandra Mills Transferring and adapting innovative public.

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Presentation on theme: "Adapting innovations to achieve MDGs and equitable delivery of citizen- oriented public services Alexandra Mills Transferring and adapting innovative public."— Presentation transcript:

1 Adapting innovations to achieve MDGs and equitable delivery of citizen- oriented public services Alexandra Mills Transferring and adapting innovative public service practices in least developed countries: Workshop June Manama, Bahrain United Nations Department of Economic and Social Affairs (UNDESA) Division for Public Administration and Development Management

2 MDG 1: poverty alleviation India 2011 – Mission Convergence ▫Coordinated 124 community organizations with government officials in 9 district of Delhi to alleviate poverty and empower women. Korea 2010 Hope-Plus and Ggum-Na-Rae Savings Accounts; Mexico 2012 Financial Inclusion Project (Proyecto de Inclusión Financiera (PIF) ▫Collaborating banks and government provides access to banking, financial literacy counselling and job placement to encourage saving and self-sufficiency. Rwanda 2008: Ubudehe Common Development Fund ▫Citizens identify, plan and implement poverty reduction projects to construct housing and roads to address local needs. UNPSA Forum Workshop 1 June 2013 Manama 2

3 MDG 2: education & employment Mexico (2012) Daycare Program to Support Mothers ▫improved the employment and economic circumstances of parents in marginalised municipalities by providing childcare (UNDESA 2012:18). South Africa (2012) Protecting the Futures ▫addressed the problem of school absenteeism by girls by improving sanitation facilities and health education (UNDESA 2012: 15). UNPSA Forum Workshop 1 June 2013 Manama 3

4 MDG 3: gender equality Korea 2010 Women-Friendly City Project ▫encourages public policymakers to accommodate the needs of women when designing and implementing policies (UNDESA 2011:63). Brazil 2012 Chapeu de Palha ▫builds on an existing safety net program ▫provides training for women to enter construction jobs that women have unable to access in the past. Trainees are provided a stipend, childcare, transport and professional development training (UNDESA 2012:17). UNPSA Forum Workshop 1 June 2013 Manama 4

5 MDG 4, 5 & 6: health & welfare Mobile healthcare: ▫Rural areas - Zambia 2009; ▫By train - South Africa 2008; ▫By telephone - Italy Coordinated health services: ▫Hospitals – Botswana 2008; Thailand 2008 ▫Healthcare networks – Thailand 2009 Efficient administration: ▫Automated health records – Oman 2012; India 2012 ▫Simplified systems – Botswana 2008 UNPSA Forum Workshop 1 June 2013 Manama 5

6 MDG 7: water & sanitation India 2009 WASMO Institutionalization of Community Managed Drinking Water Supply Programme and User Level Water Quality Monitoring ▫local committees and external partnerships (UNDESA 2011:186). Morocco 2004 PAGER Program for Providing Water to the Rural Population involves citizens and has increased school attendance and reduced disease (UNDESA 2011:373). Australia 2010 Waterfutures integrates several water management initiatives into one program (UNDESA 2011:140). South Africa 2007 e'Thekwini Water & Sanitation imposed user fees reducing public debt and managing consumption involving stakeholders in identifying leaks and keeping consumption below the free water limit (UNDESA 2011:306). UNPSA Forum Workshop 1 June 2013 Manama 6

7 MDG 8: governance & development single computerised entry points to government ▫Bahrain; Georgia; Mexico ‘one-stop shops’ for: ▫Public contracting and purchasing - Georgia 2012; + ▫Business registration – Slovenia 2009; Zambia 2003 ▫Building approvals – Singapore 2012 ▫International trade – Senegal 2012 Official databases for: ▫immigration services (e-visas) - Bahrain; ▫election registers - Egypt 2012; South Africa 2011; ▫land registration - Tanzania ▫health records - Oman; India … + ▫citizen records – Tunisia 2010 UNPSA Forum Workshop 1 June 2013 Manama 7

8 Innovation features Efficient / Low cost ▫Redesign, simplify ▫Local resources ▫Coordinate, collaborate New ways of tackling old problems ▫Build capacity ▫ICT Cross-cutting - multiple problems at once UNPSA Forum Workshop 1 June 2013 Manama 8

9 Testing an innovation Publicly valuable ▫does it do something that is really needed and will make a positive difference? Legally and politically supported ▫is it consistent with local governance and legal frameworks and ▫Is it supported by those with the authority to make it happen – or the power to prevent it? Administratively and operationally feasible ▫Will it work – consider technology, infrastructure, geography, human resources, etc needed to sustain it ▫Is there a need? ▫Will citizens accept it? UNPSA Forum Workshop 1 June 2013 Manama 9

10 Challenges of adapting Most obvious is not always right Multiple benefits Cross-cutting innovations: ▫democracy ▫public administration capacity ▫anti-corruption Implementation ▫motivation ▫leadership ▫resources UNPSA Forum Workshop 1 June 2013 Manama 10

11 Success factors Attitudinal ▫political will, ▫public enthusiasm, ▫stakeholder support Technical ▫technology, ▫specialist skills and methods Enabling mechanisms ▫legal and regulatory frameworks, ▫administrative structures, ▫participatory processes. UNPSA Forum Workshop 1 June 2013 Manama 11

12 References UNDESA Good Practices and Innovations in Public Governance United Nations Public Service Awards Winners New York, 2011 UNDESA Guide for the Transfer and Adaptation of Innovations in Governance Practical Tools and Steps United Nations New York 2006 UNDESA/ DPADM 2006 Innovations in Governance and Public Administration: Replicating what works United Nations New York 2006 UNDESA Innovations in Governance in the Middle East, North Africa and Western Balkans: Making Governments Work Better in the Mediterranean Region United Nations New York 2007 UNPSA Forum Workshop 1 June 2013 Manama 12


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