1. Tigo ONE-STOP-SHOP

2. 2 2 Internet packages Tigo Packages Customer Care RBT The Tigo One-Stop-Shop is a ONE-STOP access to Tigo services like SMS packages, Voice Packages, Internet Packages, Customer Care Services, RBT songs, Call Me Back SMS, Balancer Transfer & Vas services! Dial *148*01# And enter Tigo’s ONE-STOP-SHOP Tigo One-Stop-Shop *148*01# Tigo One-Stop-Shop

3. 3 3 3 *148*01# Tigo One-Stop-Shop Dial *148*01# on your phone Select the menu you want to enter Reply repond and enter the number of the menu to visit Select the package to purchase Confirm responding 1 to buy the selected service Tigo One-Stop-Shop *148*01#

4. 4 4 Buying an Internet Package (1) Select reply Enter your choice Select Reply Tigo One-Stop-Shop *148*01#

5. 5 5 5 Buying an Internet Package (2) Tigo One-Stop-Shop *148*01# A few simple steps, no short codes and keywords required!

6. 6 6 6 No Hidden Charges (3) Tigo One-Stop-Shop *148*01# Always confirm to purchase

7. 7 7 7 Communication (1) Broadcast A broadcast will be send to selected subscribers: KISW: Piga *148*01# ili uchague kifurushi cha intaneti kinachokidhi mahitaji yako! Nunua kifurushi cha Intaneti ya Tigo sasa! ENG: Dial *148*01# and choose the Internet package that better suits your needs! Get your Tigo Internet package today! Tigo One-Stop-Shop *148*01#

8. 8 8 8 Duration/FAQ Duration Duration of the service: No end date, updates will occur over time Frequently Asked Questions Q: I Will I be charged accessing the Tigo One-Stop-Shop? A: No, the access and browsing the one-stop-shop is at no cost. When you decide to purchase a service the charge will be indicated and your confirmation will be requested. Q: What happens if the USSD menu does not react? A: The USSD menu can wait for your answer for 3 minutes, after this time the menu will not react anymore, simply cancel the session and redial *148*01# Q: Will Tigo add more services to the menu? A: As new services are launched, new services will appear on the Menu.