1. Journal Why are groups used at work and at school? Why do groups sometimes fail? Why are groups used at work and at school? Why do groups sometimes fail?

2. Motivating Employees

3. Motivation Motivation—the forces within the individual that account for the level, direction, and persistence of effort expended at work. Motivation—the forces within the individual that account for the level, direction, and persistence of effort expended at work. There is a relationship between motivation and job performance There is a relationship between motivation and job performance

4. Individual Needs relate to Motivation As humans we are motivated to fulfill our needs As humans we are motivated to fulfill our needs Need theories of motivation assume that need deficiencies cause our behaviour Need theories of motivation assume that need deficiencies cause our behaviour i.e. unless we have a need for something we will not be motivated enough to go after it.i.e. unless we have a need for something we will not be motivated enough to go after it.

5. Maslow's Hierarchy of Needs Maslow believes that as humans we have an innate desire to satisfy a given set of needs & thus are therby motivated Maslow believes that as humans we have an innate desire to satisfy a given set of needs & thus are therby motivated Maslow ranks these needs in order of importance Maslow ranks these needs in order of importance

7. Motivating Employees through control techniques Performance Appraisals Performance Appraisals How well your doing your jobHow well your doing your job Progressive Discipline Progressive Discipline Punishment becomes more severe as the infractions add upPunishment becomes more severe as the infractions add up Ex. 1 st mistake – warningEx. 1 st mistake – warning 10 th mistake - fired

8. Extrinsic vs. Intrinsic Motivation Extrinsic Motivation Extrinsic Motivation Factors external to the individual and unrelated to the task they are performingFactors external to the individual and unrelated to the task they are performing Examples: Money, good grades, other rewards Examples: Money, good grades, other rewards Intrinsic Motivation Intrinsic Motivation Internal desires to perform a task because they like or want toInternal desires to perform a task because they like or want to Morally the right thing to do Morally the right thing to do Sense of accomplishment Sense of accomplishment

10. Questions 1) What motivates you at school? List any extrinsic or intrinsic motivators 2) Why do employees need to be motivated while at work? 3) Which of Maslow’s Hierarchy of Needs do you think is most important? Least Important? Why?