1. PUBLIC SPEAKING Listening Copyright 2012 1

2. Hearing vs. Listening Paying close attention to what we hear Copyright 20122 Vibration of sound waves on eardrums

3. Types of Listening Appreciative Empathic Comprehensive Critical Copyright 20123

4. Appreciative Listening Listening for pleasure or enjoyment Radio Television Movies Willing to listen to over and over and over and over and over again Copyright 20124

5. Empathic Listening Listening to provide emotional support for speaker Close friends Family That “certain” person Copyright 20125

6. Comprehensive Listening Listening to understand speaker’s message Classroom Documentaries Biographies News Copyright 20126

7. Critical Listening Listening to evaluate message to accept or reject it Sales people Politicians Opinions Theories Copyright 20127

8. Listening Type Confusion Informational programs + commercials News + opinion Others? Copyright 20128

9. Causes of Poor Listening Not concentrating Copyright 20129

10. Spare “Brain Time” Difference between rate of talk (120-150 words a minute) & rate at which brain processes language (400-800 words a minute) Copyright 201210

11. Causes of Poor Listening Not concentrating Listening too hard Jumping to conclusions Focusing on delivery, personal appearance Copyright 201211

12. Becoming Better Listener Take listening seriously Be active listener Resist distractions Don’t be diverted by appearance, delivery Copyright 201212

13. Becoming Better Listener Suspend judgment Develop note-taking skills Focus your listening Copyright 201213

14. Focused Listening Listen for: – Main points – Evidence – Technique Copyright 201214