1. Panasonic UC Pro - Setup UC Pro Server and UC Pro for Win (Client) -
Rev Dec., 2015 1

2. Table of Contents
1. Overview
2. Setup - ECSTA for UC Pro
　　(Install to Windows Server)
3. Setup - UC Pro Server
4. Setup - UC Pro for Win (Client)
　　(Install to Client PC)
Appendix

3. Table of Contents
1. Overview 3

4. 1. Overview 1-1 System Communication Diagram Inside of office
Store
Panasonic PBX
Free
UC Pro for Mobile
CSTA
DMZ
ECSTA for UC Pro
UC Pro for Win
UC Pro for MAC
Wi-Fi AP
Internet
Cellular NW
UC Pro Server
UC Pro Web Services
Active Directory
Outside of office

5. 1. Overview 1-1 System Communication Diagram - in this document
Inside of office
Panasonic PBX
CSTA
ECSTA for UC Pro
UC Pro for Win
UC Pro Server
Active Directory

6. 1. Overview 1-2 Basic setup figure ECSTA - no location information
UC Pro Server
- local DB (MS Access format)
- create account info previous to UC Pro Client connect
UC Pro Client
- presence
- chat (text/audio/video)
- call control for desktop phone

7. 1. Overview 1-3 Installers ECSTA Driver (32bit) ECSTA Driver (64bit)
UC Pro Client (32bit/64bit)
UC Pro Server (32bit/64bit)

8. 1. Overview 1-4 Check your PC 32 / 64 bit - Windows 7
Check your PC to choose correct installer.
Right Click

9. 1. Overview 1-5 Check your PC 32 / 64 bit - Windows 8
Check your PC to choose correct installer.
Enter ’c’, ’o’… at Windows Start Menu
You can find the “Control Panel”

10. 1. Overview 1-6 A tip in installation
When windows ask about execution as Admin, click “yes”

11. Table of Contents
2. Setup - ECSTA for UC Pro 11

12. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Double Click Installer
“ecstaPanasonic_xx.msi”. or
“ecstaPanasonic_xx_x64.msi”.
Setup wizard starts
Click “Next”

13. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Accept License Agreement,
then click “Next”

14. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Click “Next”

15. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Click “Next”
Windows asks if OK to execute as Admin.
 Click “Yes”

16. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Wait until next dialog appear…

17. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Click “Next”

18. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Click “Next”

19. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Have to be “Yes” for update automatically.
Click “Next”

20. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Un-check if use with PBX
ECSTA will handle TAPI line in this range only.
Default: 100, 999
Click “Next”

21. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Input PBX IP address and Port number
Test Connection to PBX. 
* Installer try to check connectivity to the PBX if “Next” is pushed without testing connectivity.
PBXにつながらないときの手順、もしくは、あらかじめPBXを立ち上げておくことを明記
Click “Next”

22. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Use this menu to import extensions from the PBX.
Click “Next”

23. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Click “Next”
If appear the following message,
Remove the line to fit the number of license.

24. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Click “Finish”

25. 2. Setup - ECSTA for UC Pro 2-1 Install “ECSTA for UC Pro”
Click “Finish”
After finish the installation,
the following 2 programs are created.
Phone Driver Options Advanced
- Setup Tapi Line etc.,
ECSTA for Panasonic Help
C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Panasonic\ECSTA

26. TAPI Service (Windows standard feature)
2. Setup - ECSTA for UC Pro
2-2 Check the connection by EPhone and TapiCaps
TAPI Service (Windows standard feature)
The connection between TAPI Service
and PBX can be checked by EPhone.
The connection between ECSTA for UC Pro
and PBX can be checked by TapiCaps.
ECSTA for UC Pro
Instance -1
Windows Server
TapiCaps
EPhone

27. 2. Setup - ECSTA for UC Pro
2-2 Check the connection by EPhone and TapiCaps
Start Menu
Win8
Win7
Just input from this screen
Input ’p’,’h’… at Windows Start Menu
You find
Double click it

28. 2. Setup - ECSTA for UC Pro
2-2 Check the connection by EPhone and TapiCaps
Click “Info”

29. 2. Setup - ECSTA for UC Pro
2-2 Check the connection by EPhone and TapiCaps
Diag tools folder

30. 2. Setup - ECSTA for UC Pro 2-3 EPhone
Choose tapi line and start session
Check from Application point of view.

31. 2. Setup - ECSTA for UC Pro 2-4 TapiCaps
TAPI Capabilities can be monitored.
Check communication between PBX and ECSTA driver.
Close this window to see contents

32. Table of Contents
3. Setup - UC Pro Server 32

33. 3. Setup - UC Pro Server 3-1 Install “UC Pro Server”
Double click installer “UC_Pro_Server_xx.msi”
 Setup wizard starts
Click “Next”

34. 3. Setup - UC Pro Server 3-1 Install “UC Pro Server”
Accept License Agreement,
then click “Next”

35. 3. Setup - UC Pro Server
3-1 Install “UC Pro Server”
Click “Next”

36. 3. Setup - UC Pro Server 3-1 Install “UC Pro Server”
Wait until next dialog appears.
It maybe takes a few minutes.
画面が出るのに時間がかかることが説明必要。

37. 3. Setup - UC Pro Server
3-1 Install “UC Pro Server”
Click “Finish”

38. 3. Setup - UC Pro Server 3-2 Setup “UC Pro Server”
Specify UC Pro Server Admin
Name & Password.
Password can be blank, but not recommended.
Click “Next”

39. 3. Setup - UC Pro Server 3-2 Setup “UC Pro Server”
Input any name which you want to
use presence domain name.
Ex. testdom.local
(When integrating with Active Directory,
the presence domain name must be
existing name which is operated in
Active Directory)
Click “Next”

40. 3. Setup - UC Pro Server 3-2 Setup “UC Pro Server”
If need to change something such as port number,
it is possible here.
In this condition no need to change.
Click “Next”

41. 3. Setup - UC Pro Server
3-2 Setup “UC Pro Server”
Click “Next”

42. 3. Setup - UC Pro Server 3-2 Setup “UC Pro Server”
Check and Install license.
Trial license
　Term: 45days
Number of Users : 25users
1 user can use 2 UC Pro clients.
Click “Next”

43. 3. Setup - UC Pro Server 3-2 Setup “UC Pro Server” Select
“UCServer user management (file-based)”
DB format select
MS-Access (under 25 users)
SQL format (over 25 users)
To use Active Directory
Click “Next”

44. 3. Setup - UC Pro Server 3-2 Setup “UC Pro Server” Select
“Authentication with UC password”
User login control
UC Pro dedicated Name/Password
Use Windows login Name/Password
Click ”Next”

45. 3. Setup - UC Pro Server
3-2 Setup “UC Pro Server”
Click “Next”

46. 3. Setup - UC Pro Server 3-2 Setup “UC Pro Server”
Location information
Select your country and Input area code
Public line type : Multipoint connection
Length of internal phone numbers :
the number of digits of extension number
External access prefix : CO access code of PBX
(0/9)
Outside Line: System connection固定で考えると、明記
最適な値を明記。
Click “Next”

47. 3. Setup - UC Pro Server 3-2 Setup “UC Pro Server”
Choose TAPI lines which UC Server must handle.
Click “Next”

48. 3. Setup - UC Pro Server
3-2 Setup “UC Pro Server”
Click “Finish”

49. 3. Setup - UC Pro Server
3-3 Setup “User” by “UC Pro Server Administration”
Login Prompt appear.
Input Name/Password
Then “OK”

50. 3. Setup - UC Pro Server
3-3 Setup “User” by “UC Pro Server Administration”
Go to
User management - User
Click “Add…”

51. 3. Setup - UC Pro Server
3-3 Setup “User” by “UC Pro Server Administration”
Input user name
ex. 101 (extension number)
Input First, Last name and Password
if necessary.

52. 3. Setup - UC Pro Server
3-3 Setup “User” by “UC Pro Server Administration”
Set phone number,
then click “OK”
Note)
Mobile number will be used
for Call Forward setting by
UC Pro Client.

53. 3. Setup - UC Pro Server
3-3 Setup “User” by “UC Pro Server Administration”
Don’t forget !
An user account is created in this server DB.
Click “Accept”
to enable this account to be used.

54. 3. Setup - UC Pro Server
3-3 Setup “User” by “UC Pro Server Administration”
User can access from UC Client to use this account.
dont Forgetを強調する
アカウントを量産するやり方、インポート等

55. 3. Setup - UC Pro Server
3-4 Location setting for “UC Pro Server administrator”
1. Click “Location” under “Telephony”
2. Select “Default” line
3. Click “Properties…”

56. 3. Setup - UC Pro Server
3-4 Location setting for “UC Pro Server administrator”
Set in the #46 already
Check the check box of
“Show Advances Settings”

57. 3. Setup - UC Pro Server
3-4 Location setting for “UC Pro Server administrator”
Click “Dialing prefixes”
Set “CO access code of PBX (0/9)” for all.
The value which set in #46 will be appeared.

58. 3. Setup - UC Pro Server
3-4 Location setting for “UC Pro Server administrator”
Click “Formatting”
Set “blank” for all.
Check “Ignore ConnectedID”.
Click “OK”.

59. 4. Setup - UC Pro for Win (Client)
Table of Contents
4. Setup - UC Pro for Win (Client) 59

60. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
Double click installer “UC_Pro_xx.msi”
 Setup wizard starts
Click “Next”

61. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
Accept the license agreement
Click “Next”

62. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
Click “Next”

63. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
Click “Find Server” or enter “IP address”
of Windows Server.
* If DNS is not configured, enter “IP address” of Windows
Server.
Click “Next”

64. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
A server is found
Click “OK”

65. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
Click “Next”

66. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
Click “Next”

67. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
Wait until next dialog appear…

68. 4. Setup - UC Pro for Win (Client)
4-1 Install “UC Pro for Win (Client)”
Click “Finish”

69. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Select language of client,
then click “Next”

70. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Input user name and password
which are defined in UCServer Administrator
Click “Next”

71. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Click “Next”

72. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Click “Next”

73. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Note)
Mobile number will be used
for Call Forward setting by
UC Pro Client.
Click “Next”

74. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Click “Next”

75. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Click “Next”

76. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Click “Finish”

77. 4. Setup - UC Pro for Win (Client)
4-2 UC Pro Workstation Setting
Connected !

78. Table of Contents
END 78

79. Table of Contents
Appendix 79

80. Appendix How to open “UC Pro Server Administration” Start Menu Win8
Just input from this screen
このページをスキップするケースの条件
Input ’u’, ’c’, ’space’, ‘p’… at Windows Start Menu
You find
Double click it
Basically no need to do this step in this page.
(After finish the previous page
Login display in next page will
appear automatically)

81. Appendix How to open “UC Pro Workstation Setting” Start Menu Win8 Win7
Just input from this screen
Input ’u’, ’c’, ‘space’, ‘p’… at Windows Start Menu
You find
Double click it
Basically no need to do this step in this page.
(After finish the previous page
Login display in next page will
appear automatically)

82. Appendix - UC Pro SQL server
1. Overview
The various Panasonic UC Pro Server services such as telephony, calendar, tasks and chats are using a database. Microsoft Access or Microsoft SQL Server can be used.
Microsoft Access is recommended only for smaller installations with up to 25 users. SQL Server should be used for more users and/or to fulfil stricter security policies.
Supported SQL Server is as follows;
- Microsoft SQL Server 2008 SP3
- Microsoft SQL Server 2008 Express
- Microsoft SQL Server 2008 R2 SP2
- Microsoft SQL Server 2008 R2 Express
- Microsoft SQL Server 2012
- Microsoft SQL Server 2012 Express
- Microsoft SQL Server 2014
- Microsoft SQL Server 2014 Express

83. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-1 Preparing MS SQL Server
In this document, procedure to use “SQL Server 2014 Express” is explained.
Download “SQL Server 2014 Express and Tools” installer from Microsoft web site.
e.g.) SQLEXPRWT_x64_ENU.exe (English)
*Note. Download “Express and tools”, not “Express” only.
Confirm that both Microsoft .Net Framework 3.5 SP1 and 4.0 are installed.
If not yet, install them.
* See Microsoft web site for details.

84. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-2 Install MS SQL Server
Double-click the installer(SQLEXPRWT_x64_ENU.exe, etc.), then start installation.

85. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-2 Install MS SQL Server
Select “New SQL Server stand-alone installation”
Agree the license terms

86. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-2 Install MS SQL Server
Check “use Microsoft Update to check for updates”

87. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-2 Install MS SQL Server
Confirm the features

88. Use “SQLExpress” (default)
Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-2 Install MS SQL Server
Select “Named instance”
Use “SQLExpress” (default)

89. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-2 Install MS SQL Server
Confirm Service Accounts

90. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-2 Install MS SQL Server
Select “Mixed Mode”
Select “Mixed Mode” as Authentication Mode
Enter Windows Administrator password.

91. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-2 Install MS SQL Server
Completed

92. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Launch “SQL Server 2014 Management Studio” from Windows start menu

93. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Connect to MS SQL Server
Select “computer name\SQLEXPRESS” *
Select “Windows Authentication”
“SQLEXPRESS” is an instance ID you created.

94. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Create a new login user
Select “Login” and right-click.
Then, select “New Login..”.

95. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Create a new login user
Enter a name as you desire
Select “SQL Server authentication” and enter password.
Uncheck “Enforce password expiration” and “User must change password at next login”

96. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Create a new login user
A new user is added.

97. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Create a new database
Select “Database” and right-click.
Then, select “New Database..”.

98. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Create a new database
Enter database name (CtiServerDatabase, etc.) *
Click browse menu of “Owner”.
The database name entered here should be set to UC Pro Server.

99. Select a user created as above.
Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Create a new database
Click Browse .
Select a user created as above.

100. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-3 Configure MS SQL Server
Create a new database
A database is added.
A user is selected.

101. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-4 UC Pro Server
Launch UC Pro Server Administrator tool and select “Microsoft SQL Server”.
Select “Microsoft SQL Server”
Enter Database server name. *1
Enter Database server name. *2
*1 e.g.“Computer name\SQLEXPRESS.”
See chapter 2-3 Configure MS SQL Server,
“Connect to MS SQL Server”.
Should be same as server name set there.
*2 e.g.“CtiServerdatabase”
“Create a new database”
Should be same as database name created there.

102. Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-4 UC Pro Server
Launch UC Pro Server Administrator tool and select “Microsoft SQL Server”.
Click “Accept”
Uncheck “Use Windows authentication”, and enter user name and password.. *1
*1 See chapter 2-3 Configure MS SQL Server,
“Create a new login user”.
Should be same as user name / password
created there.

103. Tables for UC Pro are added.
Appendix - UC Pro SQL server
2. Procedure to use MS SQL Server
2-5 Confirmation
Launch SQL Server Management studio and confirm the database
Tables for UC Pro are added.

104. Appendix - Database migration from Access to SQL Server
1. Overview
By default the internal database of Panasonic UC Pro Server is Access based (.mdb) which is sufficient for the most business needs.
Depending on the customer requirements it could be necessary to store the entries not in the internal database of Panasonic UC Pro Server but rather to use maybe existing SQL Server inside the customer company where the data of Panasonic UC Pro Client(like journal etc.) should be stored.
However in lager installations we recommend to use Microsoft® SQL Server. Also depending on the customer installation and call traffic.( above 25 to 30 Panasonic UC Pro Clients)

105. Appendix - Database migration from Access to SQL Server
2. Backup current internal database (mdb files)
2-1. By default all data is stored in the installation path of Panasonic UC Pro Server:
…\Program Files(x86)\Panasonic\UC Pro Server\database
As you see all are Microsoft® Access databases (.mdb) files.

106. Appendix - Database migration from Access to SQL Server
2. Backup current internal database (mdb files)
2-2. Stop UC Pro Server from windows start menu
2-3. Copy all *.mdb files from the folder structure(see previous slide) to the any
storage/folder.

107. Appendix - Database migration from Access to SQL Server
3. Import mdb files
Launch “SQL Server 2014 Management Studio” from Windows start menu,
Then Connect to MS SQL Server
Select “computer name\SQLEXPRESS” *
Select “Windows Authentication”
“SQLEXPRESS” is an instance ID you created.

108. Appendix - Database migration from Access to SQL Server
3. Import mdb files
Select the database(e.g. CtiServerDatabase) and launch import menu
Select “Database” and right-click.
Then, select “Tasks” -> “Import Data”

109. Appendix - Database migration from Access to SQL Server
3. Import mdb files
Wizard will be launched
Import data source
Select “Microsoft Access”
Select a mdb file you backed-up.

110. Appendix - Database migration from Access to SQL Server
3. Import mdb files
Import data destination
Select “SQL Server Native Client”
Select a sever name UC Pro is using
Select “Use SQL Server Authentication”.
Enter user name and password UC Pro is using.
Select a database UC Pro is using.

111. Select “Copy data from one or more tables or views”
Appendix - Database migration from Access to SQL Server
3. Import mdb files
Select “Copy data from one or more tables or views”
Click “Edit Mappings”

112. Appendix - Database migration from Access to SQL Server
3. Import mdb files
Check “Enable identity insert”
Check “Delete rows in destination table”

113. Check “Run immediately”
Appendix - Database migration from Access to SQL Server
3. Import mdb files
Check “Run immediately”
Select “Ignore”

114. Appendix - Database migration from Access to SQL Server
3. Import mdb files
Import is completed.

115. Appendix – PBX connection via MUX
1. UC Pro v1.1 or later
UC Pro v1.1 or later can connect PBX via Panasonic MUX(KX-NCS2020).
UC Pro 1.1
(incl. ECSTA)
Panasonic MUX
Port : 33333(default)
PBX
* Use “Panasonic Products port”
* Don’t use “Other CTI Products port”
Use “Panasonic Products port”
MUX settings
ECSTA settings
Add the IP address of UC Pro Server
IP Address : MUX server address
Port: “Panasonic Products port”
Select “Connection directly to the PBX”
* UC Pro v1.1 or later : ECSTA or later, UC Pro (win) or later

116. Appendix – PBX connection via MUX
2. UC Pro v1.0
UC Pro v1.0 can connect PBX via Panasonic MUX(KX-NCS2020)
MUX
UC Pro 1.0
(incl. ECSTA)
PBX
Port : 33332(default)
Use “Other CTI Products” port
Use “Other CTI Products port”
MUX settings
ECSTA settings
Add the IP address of UC Pro Server
IP Address : MUX server address
Port: “Other CTI Products port”
Select “Connection directly to the PBX”

117. Appendix – PBX connection via MUX
3. Summary
Direct connection (w/o Panasonic MUX)
NS series
NSX series
UC Pro v1.0
KX-NSF101
Not Supported
UC Pro v1.1 or later
No CTI AK is required
TBD (NSX 1.000xx is not supported)
With Panasonic Multiplexer (KX-NCS2020)
NS series
NSX series
UC Pro v1.0
KX-NSA020 *1
Not Supported
UC Pro v1.1 or later
No MUX AK is required *2
TBD (NSX 1.000xx is not supported)
*1 Supported MUX version ; or later
*2 Supported MUX version ;
As of Dec.2015

118. Modification
　2 UC Pro Basic Installation_Rev1.0_24Jul2015.pptx
- 1st release
　2 UC Pro Basic Installation_Rev1.1_11Dec2015.pptx
- P : Explanation of Connection via Panasonic MUX is added