1. Etiquette

2. Are you using proper email etiquette when writing teachers, colleges, and other professional offices? If not, your emails may be deleted, not taken seriously and never reach the intended recipient. MANNERS

3. Greeting Begin each email with a greeting – Hello ______ – Dear ______ Is formal and acceptable Use the recipient's name – Hello Ms. Smith, – Dear James, – Hello Dr. Smyth,

4. Font Use a plain text –Arial – Times New Roman Use a consistent size font – Not too large Avoid all caps – Not too small

5. Yes, check spelling Most email settings will allow you to check spelling before an email is sent. – Proofread Do not depend on the spell check Avoid abbreviations – b4, lol Check subject line for spelling errors – Would you read an email that had too many spelling errors? Could you understand it?

6. Signature Most email servicers allow you to save a signature. – Keep it brief Name Title (Senior Class President) Tagline (okay, but keep it professional) Harry Bear Senior Class President Go forth to serve.

7. Replying Include a subject Reread emails to check for emotional replies – Tone cannot be heard in an email Will my reader think I am upset, happy, uninterested? Be friendly and respectful. – Check to make sure writing is clear and unambiguous Avoid replying all – Does everyone need to read your response? Keep it short – Can your thoughts be better relayed over the phone? – If you want a response, keep it to 5 – 8 lines of text.

8. Replying Think: Would you say it in person? Reply within 1 – 3 days Take one last look

9. Other tips Avoid forwarding – email hoaxes – long email chains – junk mail – anything you do not want to read Do use please and thank you when appropriate.