1. NATIONAL CONVENTION AUGUST 30, 2012 The Power of Yes: Motivating Yourself & Your Team Lou Ann Sabatier Sabatier Consulting

2. DAME ANITA RODDICK, 1942-2007 BRITISH BUSINESS WOMAN, HUMANITARIAN, AND FOUNDER OF THE BODY SHOP 2 “If you think you’re too small to have an impact, try going to bed with a mosquito in the room.”

3. The reason or reasons one has for acting or behaving in a particular way 3 mo·ti·va·tion/ ˌ mōt ə ˈ vāSH ə n/

4. 4 The general desire or willingness of someone to do something. mo·ti·va·tion/ ˌ mōt ə ˈ vāSH ə n/

5. Members look to NARFE to: Legislate on their behalf to preserve their earned retirement benefits Inform them on their retirement and health benefits Continue their affiliation with the federal community 5 Why Get Motivated?

6. 6 Members are most likely to have become aware of NARFE from work colleagues (40%)

7. 7 The value of NARFE membership is very high: nine in ten members are highly likely to recommend NARFE to a colleague or friend. Why Get Motivated?

8. 8 Active members (96%) say that NARFE is a good value Why Get Motivated?

9. 9 NARFE magazine is considered to be an important membership benefit Why Get Motivated?

10. 10 Inform, provide information to members Brand; represents who NARFE is Remind members that they belong to NARFE Engage members Call members to action Community building among members Why Get Motivated?

11. Motivating Others The key to motivating others is to create a climate within which an individual can be SELF-motivated. An effective motivator needs to be able to identify what motivates the individual and harness it to work toward the team objective. 11

12. Pleasure 12 This is the old carrot on a stick technique. Providing pleasurable rewards creates eager and productive people.

13. Performance Incentives 13 Appeal to people’s selfish nature. Give them the opportunity to earn more for themselves by earning more for you.

14. Detailed Instructions 14 If you want a specific result, give specific instructions. People work better when they know exactly what’s expected.

15. Short- and Long-Term Goals 15 Use both short- and long-term goals to guide the action process and create an overall philosophy.

16. Kindness 16 Get people on your side and they’ll want to help you.

17. Deadlines 17 Many people are most productive right before a big deadline. They also have a hard time focusing until that deadline is looming overhead. Use this to your advantage by setting up a series of mini-deadlines building up to an end result.

18. Team Spirit 18 Create an environment of camaraderie. People work more effectively when they feel like part of team — they don’t want to let others down.

19. Recognize Achievement 19 Make a point to recognize achievements one-on-one and also in group settings. People like to see that their achievements aren’t being ignored.

20. Personal Stake 20 Think about the personal stake of others. What do they need? By understanding this you’ll be able to keep people happy and productive.

21. Concentrate on Outcomes 21 No one likes to have someone standing over their shoulder. Focus on outcomes — make it clear what you want and cut people loose to get it done on their own.

22. Trust and Respect 22 Give people the trust and respect they deserve and they’ll respond to requests much more favorably.

23. Create Challenges 23 People are happy when they’re progressing toward a goal. Give them the opportunity to face new and difficult problems and they’ll be more enthusiastic.

24. Let People be Creative 24 Don’t expect everyone to do things your way. Allowing people to be creative creates a more optimistic environment and can lead to awesome new ideas.

25. Constructive Criticism 25 Often people don’t realize what they’re doing wrong. Let them know. Most people want to improve and will make an effort once they know how to do it.

26. Encourage Improvement 26 Don’t let people stagnate. Each time someone advances raise the bar a little higher (especially for yourself).

27. Make it Fun 27 Let people have fun and the positive environment will lead to better results.

28. Create Opportunities 28 Give people the opportunity to advance. Let them know that hard work will pay off.

29. Communication 29 Keep the communication channels open. By being aware of potential problems you can fix them before a serious dispute arises.

30. Make it Stimulating 30 Mix it up. Don’t ask people to do the same tasks all the time. A stimulating environment creates enthusiasm and the opportunity for “big picture” thinking.

31. Feel It To become motivated you need to ignite it. Think of what it would be like or how it would feel to have it completed. 31

32. Hoosiers 32

33. 33 Inform, provide information to members Brand; represents who NARFE is Remind members that they belong to NARFE Engage members Call members to action Community building among members Let’s Get Motivated

34. 34 Lou Ann Sabatier Sabatier Consulting LLC 703.536.2635/212.213.1550 louann@sabatierconsulting.com www.SabatierConsulting.com Let’s Go!!