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Emotional Intelligence in the Classroom

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1 Emotional Intelligence in the Classroom
By Rhonda Phillips

2 What is Emotional Intelligence?
Emotional intelligence (EQ) is the ability to identify, assess, and control one’s own emotions, the emotions of others, and that of groups. Self-awareness is the ability to recognize and understand personal moods and emotions and drives, as well as their effect on others. Self-regulation is being able to control or redirect disruptive impulses and moods, suspend judgment and think before acting. Internal motivation is the want from within to accomplish, help, pursue goals, etc. Empathy is the ability to understand others’ feelings, their emotional makeup. Social skills would be described as the ability to manage relationships, build networks, find commonalities with others and build rapport. (Goleman, 1995)

3 Why is it important? When a student can understand their own emotions, they can learn to control their reactions. Students can understand the emotions of others. When students learn to control their emotions, they can focus less on their emotions and reactions and focus on learning.

4 Keys to success Relationships: Teacher to Student
Relationships: Student to Student Relationships: Student to School Family

5 Self Awareness Strategies
“The only way to genuinely understand your emotions so that you can manage them effectively is to spend enough time thinking through them to figure out where they come from and why they are there.” (Travis Bradberry, 2012)

6 Self Awareness Strategies (cont.)
Emotional self awareness: recognizing your emotions and the impact they have on your life. Accurate self-assessment: identifying your strengths and limitations. Self-confidence: knowing your self worth and capabilities.

7 Self Awareness Strategies (cont.)
Rate Yourself What do you think your strengths are? Ask others for feedback Be open to hearing what others think of you. Complete a formal assessment test These could include a personality test, discovering your values, your skills, your abilities.

8 Self Awareness Strategies (cont.)
Keep a journal of your feelings Write down what was happening, what you're feeling, and how you reacted. Was there a physical reaction, such as racing heart, sore neck and shoulders? Make a list of your roles  Write down the feeling connected to each role. You might be a brother, sister, employee, husband, wife, mother, father, sportsman or woman - think of as many as you can. Your feelings for each role might be happy, frustrated, anxious...again, think of as many as you can. Predict how you will feel Think about a situation you're going into and predict how you will feel. Practice naming and accepting the feelings. You might say "I may feel angry", or "I may feel frustrated". Naming the feeling puts you in control. Try to choose an appropriate reaction to the feeling rather than just reacting to it.

9 Self Regulation Strategies
Self regulation is mostly about being able to control your emotions and responses to situations and other people Abilities Emotional self-control – controlling impulsive emotions. Trustworthiness – being honest and taking action that is in line with your values. Flexibility – being able to adapt and work with different people in different situations. Optimism – the ability to see opportunities in situations and the good in other people. Achievement – developing your performance to meet your own standards of excellence. Initiative – taking action when it is necessary.

10 Self Regulation Strategies (cont.)
List the things that cause an impulsive emotional reaction The things that sometimes make you ‘lose it’, for example, ‘I get really angry when…’. Write down a strategy for each of these that you can use to prevent losing your self-control in future For example, ‘When I realize I'm angry I can stop, breathe deeply, take a short walk, and then return’.

11 Internal Motivation Strategies
Intrinsic motivation is when we attempt to satisfy a desire, expectation, or goal without being influenced to do so by another person, or by an external incentive or reward. We determine our own goals and expectations, not someone else.  Intrinsic motivation is sometimes referred to as self-motivation.

12 Internal Motivation Strategies (cont.)
Engagement  Taking a genuine interest in individuals: valuing, respecting and affirming them as people and having high expectations of what they might achieve. Structure  Providing people with a secure environment in which they know where they stand and are clear what is expected of them and what needs to be done.

13 Internal Motivation Strategies (cont.)
Stimulation Providing interesting, challenging and enjoyable learning activities that arouse their curiosity and make them want to learn. Feedback Talking regularly with people about what they have achieved and making using praise and positive comments where appropriate, but also ensuring that feedback is honest, accurate, and realistic and, where appropriate, critical.

14 Empathy Strategies Empathy means being able to recognize how other people are feeling, and share emotions with them.  Being a more active listener and really paying attention to what people are saying can help you get a better sense of how they're feeling. When you can use that information to inform your decisions and improve your relationships, that's a sign of emotional intelligence.

15 Empathy Strategies (cont.)
Put yourself in other people's shoes. Think about how you would feel if you were in their situation. Actively imagine how it must be to go through the experiences they're having and what might alleviate some of their hardship in terms of support and care. When you see someone experience a strong emotion, ask yourself, “How would I react in the same situation?” Be truly interested in what people are saying, so you can react in a sensitive way. Instead of letting your thoughts drift, ask questions and summarize what they’re saying so it’s clear you’re in the conversation.

16 Empathy Strategies (cont.)
Excavate before express Do not assume too much about a person Ask personal, open-ended, non-specific questions… “How did you feel…?” “What did you think…?” “What do you wish will…?”

17 Empathy Strategies (cont.)
Example in a lesson Alzheimer's Disease and Cellular Respiration

18 Social Skills Strategies
It's usually easy to talk to and like people with good social skills, another sign of high EI. Those with strong social skills are typically team players rather than focus on their own success first, they help others develop and shine. They can manage disputes, are excellent communicators, and are masters at building and maintaining relationships.

19 Social Skills Strategies (cont.)
Resolving a disagreement Identify and deal with your emotions Address legitimate problems once you’re both calm End on a cooperative note

20 Social Skills Strategies (cont.)
Pay close attention to your interactions with other people. Ask yourself the following questions: Did I listen actively to the person who approached me? Was I too busy to listen? Did I ask the other person questions about the content of what s/he was saying as well as his/her feelings and emotions about what they are saying? Did I change my body language, facial expressions, tone of voice, and other elements in order to meet the needs of the other person?

21 Questions

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