2. Organisational A few officials have never used a computer Local Some haven’t even touched a computer mouse once Community demands

3. How to assist these people in using computers to make their work more efficient and their life happier

4. Local Computer courses for friends and neighbours Community demands Organisational A few officials have never used a computer

5. Curriculum Instructor Facility Funding Computer literacy class

6. Curriculum: Intel EZ Steps Instructor Facility Funding Computer literacy class

7. Curriculum: Intel EZ Steps Instructor : Myself Facility Funding Computer literacy class

8. Curriculum: Intel EZ Steps Facility: Internet café Funding Computer literacy class Presenter: Students themselves

9. Curriculum: Intel EZ Steps Funding: Free instructors, Internet café’ fee paid by students Computer literacy class Presenter: Students themselves Facility: Internet café

10. Success! Satisfied students! Satisfied instructor ! Success! Satisfied students! Satisfied instructor !

11. -Only benefits my friends and neighbours? -What about others who are in need? -Only benefits my friends and neighbours? -What about others who are in need?

12. -Is it possible to popularise these classes to the broader community?

13. -Is is possible to popularise these classes to the broader community There’s no knowing until we do it! -Is is possible to popularise these classes to the broader community There’s no knowing until we do it!

14. Organisational Computer courses for members of the district’s Veterans’ Association, Farmers’ Association, Women Association Community demands Local Computer courses for my friends and neighbours

15. 15 Solicit Ms. Nguyễn Đặng An Long Vice-head Office of Education and Training, Binh Tan District Mr. Tống Viết Kỷ Chairman Veterans’ Association, Binh Tan District Mr. Trần Ngọc Toản Chairman Farmers’ Association, Binh Tan District Plan Operate Reflect

16. 16 Solicit - 1) Coordination Plan no. 763/KHPH, 14/7/2014 (of the Office of Education and Training in cooperation with Farmers’ Association, Veterans’ Association, Women Association, Learning Promotion Association) on providing computer literacy course for members. Plan Operate Reflect

18. 18 Solicit - 2) Conference among the above 5 organisations to open computer courses for the 4 Associations’ members. The conference was conducted in Hall A, Binh Tan People’s Committee on 30/07/2014. Plan Operate Reflect

19. Mr. Phạm Văn Mười, Vice-Chairman of Binh Tan People’s Committee.

20. Mr. Tống Viết Kỷ, Chairman of the Veterans’ Association.

21. Mr. Trần Ngọc Toản, Chairman of the Farmers’ Association.

22. Ms. Nguyễn Đặng An Long, Vice-head of the District Office of Education and Training.

23. 23 Solicit -1) All 10 wards cooperated with the district CLC in enrollment. -2) 9 classes were organised at 7 IT labs of various schools in the district. -3) Schedule: every Sat and Sun from 01/10/2014 to 09/11/2014. Plan Operate Reflect

24. 24 Solicit -4) A 6-week Course was adapted from Intel EZ Steps, the content including word processing, Internet info searching and managing Gmail accounts. -5) There were 194 students: officials and members of various Associations. -6) The course was free. Plan Operate Reflect

25. Computer literacy class, Tan Tao Ward

28. Computer literacy class, Binh Tri Dong Ward

31. 31 Solicit Initial success thanks to: 1) Strong cooperation between administrative bodies of the community. 2) Practical course content that truly enhances productivity and living quality. Plan Operate Reflect

35. CLCs should be creative and pro-active in utilising every social resource in order to enhance their operation.