1. CHAPTER 14
The Nature
of the
Change Process

2. Chapter 14 – The Nature of the Change Process
Chapter Outline
• Introduction
• Core Dimensions of Change
• Change Outcomes
• General Theories of Change
• Resistance to Change
• Focused Perspectives on Change
• Leading and Managing
Organization Change
• Conclusions
• Reflection Questions

3. Perspectives
on Change
for HRD

4. Core Dimensions of Change
• Incremental versus Transformational Change
• Continuous versus Episodic Change

5. Change Outcomes

6. General Theories of Change
• Field Theory
• Sociotechnical
Systems Theory
• Typology of
Change
Theories

7. Resistance to Change
• Nature of
Resistance
• Forms of

8. Focused Perspectives on Change
• Organizational
Theories
• Work
Process
• Group
• Individual

9. Leading and Managing Organization Change • Activities Contributing
to Effective
Management
• Change Phases
Model

10. Chapter 14 Reflection Questions
1. Why is change is an important organizing construct for HRD?
2. How can HRD become more of a change leader in organizations, rather than a change facilitator?
3. What similarities and differences do you see among the organization, work process, group, and individual change theories?
4. Can all theories of change be captured in one type or a combination of types within Van de Ven and Poole’s typology?
5. What is the responsible connection between change and performance?