1. TCM User Panel Session - 300 Barbara Deakin – Moderator Christina King Joyce Robinson Mary Simmons

2. September 24, 2007 TCM User Panel Introduce Panel Members Discuss Session Format Frequently Asked Questions Ask the Panel

3. September 24, 2007 TCM User Panel Member :Barbara Deakin Company: AMSI Title: Professional Services Trainer Product Experience:

4. September 24, 2007 TCM User Panel Member : Christina King Title: Controller Company: Schmidt Earth Builders, Inc. Product Experience: 20 years

5. September 24, 2007 TCM User Panel Member : Joyce Robinson Title: Sr. Technical Support Company: Sunrise Software Product Experience: 17 years

6. September 24, 2007 TCM User Panel Member : Mary Simmons Title: CFO Company: Ella SA Contracting Product Experience: 15 years

7. September 24, 2007 Session Format Role of the Moderator Audience Participation Time Limit for Discussion

8. September 24, 2007 Frequently Asked Questions How do you handle additional taxes/deductions for an employee? How do you handle bad debt? Credit memo vs Write down. What reports do you review for job cost reconciliation What are report sets? Benefits?

9. September 24, 2007 Frequently Asked Questions How does direct deposit handle mixed use? (1/2 staff use, ½ does not) Is there a way to duplicate jobs? What are the benefits of import templates? Does TCM support recurring entries in GL and AP? Is it possible to reprint a posted journal? How and when do you remove jobs?

10. September 24, 2007 Frequently Asked Questions When to use a prepaid/quick check in AP? What is the difference? Can any items on an AP invoice be changed after posting? If so, what are they and how to do it? How does TCM handle custom financials? (subsidiary reporting) What printing options are available? Does TCM handle general liability and worker’s comp?

11. September 24, 2007 Frequently Asked Questions How do you correct retention billed to the right job but the wrong customer? Is there a limit to the number of Zero Vendors you can have? How do you get detail for Zero Vendors? How do you track vacation/sick memo total? After closing Gl, can you still make prior year entries?

12. September 24, 2007 Frequently Asked Questions What do you do when your database is at a higher version of TCM then your workstation program files? How do you correct payroll that has been posted to the wrong period? “Database is in use” Why does this message appear and what correction is required? How do you void an AR Receipt applied to the wrong customer?

13. Ask the Panel