3.  You perform a vital role for our business : > Offering expertise in design > Carrying out the highest quality installations > All achieved in the safest possible manner  Our relationship directly shapes the quality of the finished project  Understanding and managing the relationships is key

4. Tier 1 Preferred Tier 2 Approved Tier 3 Pending Tier 1 Preferred Tier 2 Approved Tier 3 Pending

5.  Demonstration of Health & Safety competence : > 3 rd Party Accreditation – CHAS, Achilles, EXOR, Safecontractor > CSCS registered personnel  Financial health check : > Credit score / Directors > Turnover vs potential order value  Relevant Insurances in place  Staffing levels

6.  Performance assessments to aid your continuous improvement  Formal process for you evaluating Speller Metcalfe’s performance  Ongoing Workload monitoring  Strong, long-lasting relationships  Resolution of any disputes in a non-adversarial manner

7.  Supply chain collaborative workshops > Discuss industry best practice > Overview of developments at Speller Metcalfe  6 monthly meetings, visits to s/c offices > Feedback on tendering success rate > Update each other on business/personnel changes > Performance review > Competitors

8.  Early design stage collaboration, if and when required.  Full tendering service : > But each tender is specifically targeted > No erroneous tenders sent  Highest quality standards of : > Workmanship > Health & Safety > Management  Attendance at the client post completion meetings ( M & E only)

9.  Fibre optic line now installed, increasing bandwidth: > Improved communication between our sites and offices  Our Estimating team will soon move to portal tendering : > This more efficient system reduces waste > Smaller contractors will be helped through the process

10.  Deliver each project to the highest quality standard  Ensure the highest safety standards are maintained  Reduce waste and inefficiency through innovative design solutions  Deliver best value to our clients