1. PLUS Expressways STID3074 IT PROJECT MANAGEMENT GROUP MEMBER
FATEN NABILLA MOHAMAD
Wan Meera Che Ami s223607
AALIA BINTI ANUAR s227915

2. PLUS Malaysia Berhad (PMB) was incorporated on 29 November and is involved in investment holding.
On 29 November 2011, PLUS completed the acquisition of PLUS Expressways Berhad's (PEB) assets and liabilities. Pursuant there to, PMB became the holding company of Projek Lebuhraya Utara-Selatan Berhad, Expressway Lingkaran Tengah Sdn Bhd (ELITE), Linkedua (Malaysia) Berhad (Linkedua), Konsortium Lebuh Raya Butterworth- Kulim (KLBK) Sdn Bhd(KLBK), TERAS Teknologi Sdn Bhd (Teras), PLUS Helicopter Services Sdn Bhd (PHS) and the substantial shareholder of Touch 'n Go Sdn Bhd. In addition, PMB has also acquired Penang Bridge SdnBhd (PBSB) from UEM Builders Berhad

3. As part of the corporate exercise, Projek Lebuhraya Usahasama Berhad, a wholly-owned subsidiary of PMB, was incorporated on 27 July 2011 to undertake the consolidation of all highway concessionaires acquired under a single entity. The acquisition of all five highway concession assets was completed on 12 January 2012.
With the completion of the acquisition, PMB is the largest toll expressway operator in Malaysia and one of the largest in South East Asia, Asia, and the eighth largest in the world.

4. Toll system
Open system - Users only have to pay at certain toll plazas within the open system range for a fixed amount.
Closed system - Users collect toll tickets (North South Expressway issues the transit ticket and the East Coast Expressway issues the transit card) before entering the expressway at respective toll plazas and pay an amount of toll at the exit toll plaza plus the distance from the plaza to the Limit of Maintenance Responsibility (LMR). The toll rate in this system is based on the distance traveled.
The electronic toll collection systems, Touch 'n Go and Smart TAG, have been made compulsory in all expressways since 1 July Other electronic payment systems that were previously used by other highway operators, like FasTrak for all Gamuda Expressway Networks and SagaTag in Cheras - Kajang Expressway, were abolished in a move to standardise the electronic payment method.

5. problem increase of toll rates huge burden especially for residents
2) traffic congestion
At weekends, especially those including public holidays, the roads have become increasingly clogged.
During festive seasons such as Chinese New Year, Deepavali, Christmas and Hari Raya.
Cash payment system
Increased time user in road. Because it take time exchange money and card.

6. analysis & solution propose
CCTV Surveillance and Network System Upgrade
Closed Circuit Television (CCTV) system is the earliest monitoring and surveillance technology adopted by PLUS as an efficient medium in gathering traffic information.
PLUS has also embarked on CCTV surveillance at its mainline. More than 50 cameras were installed at the mainline, interchanges and bridges. To cater to the streaming requirements, the network infrastructure has been upgraded to a higher capacity Gigabit Ethernet

7. Electronic Payment Only.
To reduce congestion at the toll plazas concerned as the electronic payment system saved time. So it can ensure smoother traffic at toll plazas
The electronic collection system was implemented at the Penang Bridge Toll Plaza, Jitra and Bukit Kayu Hitam Toll Plazas (on the North-South Expressway) and Lunas and Kubang Semang Toll Plazas (on the Butterworth-Kulim Expressway).
All toll transactions at these toll plazas would be conducted electronically via Plus Miles cards, Touch ‘n Go cards or SmartTAG .
Electronic toll collection system is easier and faster.

8. Automatic Congestion Detecting System
Number of traveling vehicles, their speed and traffic density are measured by vehicle detectors installed at 2 kilometer intervals on the Expressways.
Computer aided system automatically identifies congestion and provides motorist with timely and accurate information on congestion length and travel time.

9. Financial

11. PLUS recorded RM2.46bil in toll revenue for the first nine months of the year ending Dec 31, 2014, against full-year revenue projection of RM3.32bil.
 PLUS recorded revenue of RM3.25bil for the 2013 financial year against RM3.05bil in 2012
PLUS’ net cash flow from operations in 2015, 2016 and 2017 to come in at RM2.48bil, RM2.82bil and RM2.95bil respectively.

12. MOV
Area of impact : Strategic  Increased market share  Transformation of the terms for customers safety Financial  Increased profit  Increased margin
Customers  Receive better service  Transaction process are efficient and effective Operational  Increased operational effectiveness  Improvements to supply chain Social  Customers does not need to bring a lot of money to pay toll fee for their safety Wastage of paper can be overcome to reduce environmental pollution

13. Conclusion
PLUS Malaysia Bhd is scheduled to increase the toll rates for four out of its five highway concessions by 5% in 2016.

14. Thank you !!!!