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Oracle Value Chain Execution Sales Training

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2 Oracle Value Chain Execution Sales Training
Derek Gittoes Vice President, Logistics Product Strategy

3 <Insert Picture Here>
Agenda <Insert Picture Here> Oracle Value Chain Execution Transportation Management Global Trade Management Warehouse Management Training Content Target industries and customers Business drivers and benefits Differentiation and competitive positioning Customers wins and references

4 Competitive Advantage
Value to Oracle Sales Opportunity Customer Demand: Large market opportunity for transportation, global trade and warehouse systems $1.9 billion software market 80% of transportation market is unaddressed Standalone deployments – sell into SAP ERP customers Oracle suite deals – E-Business Suite or JD Edwards EnterpriseOne Competitive Advantage Oracle ranked #1 in market share by Gartner Leading products with best-in-class capabilities Customer references and analyst reports Ecosystem of internal resources and external partners

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Oracle Transportation Management (OTM)

6 Target Industries Companies with physical supply chains
Aerospace & Defense Automotive Chemicals Communications Consumer Goods Engineering & Construction High Technology Industrial Manufacturing Life Sciences Natural Resources Oil and Gas Retail Wholesale Distribution Logistics Service Providers Highlighted industries accounted for >80% of license revenue in FY 2010

7 Business Drivers Why invest in a transportation system
Cost Reduction Shipment optimization Carrier sourcing Performance measurement Operational Efficiency Process standardization Process automation Centralized platform Shippers Logistics Service Providers Carriers Customers Service Improvement Service / lead time optimization Supply chain visibility Event management Business Growth Global operations platform Process enablement & flexibility Scalability

8 Value Proposition Big savings, quick ROI
50% 42.1% Transportation Mgmt Solutions can Save Most Companies 5-25% 40% 28.9% 30% % of Companies Researched 20% 13.2% 13.2% 10% 2.6% 0% 1-5% 6-10% 11-20% 21-30% x > 30% Savings Opportunity Companies with Annual Transportation Spend > $10 Million Source: The Logistics Institute at Georgia Tech

9 —Adrian Gonzalez, ARC Advisory Group
Value Proposition “Focus on the applications that yield the fastest ROI. For example, LMS and TMS have proven to cut labor and freight spend respectively by anywhere from 7 percent to 30 percent. These savings are usually incurred within 6 to 12 months of implementation.” —Greg Aimi, AMR Research Source: “2009 Technology Roundtable: Navigating the Storm” Logistics Management Magazine, May, 2009 “Walk down to your transportation department today and if you see employees ‘dialing for diesels’ or feeding forms into a fax machine, you know it’s time to invest in a TMS.  TMS has a long-proven history of helping companies save 5 percent to 25 percent (or more) depending on how "broken" and manual your current processes are.” —Adrian Gonzalez, ARC Advisory Group

10 Business Benefits by Function
Transportation 5 – 20% Rate Improvements from Carrier Bid Optimization Increased payment, auditing and claims effectiveness Sourcing 3 20% Transportation Cost Savings Shipment Planning 5 25% Expedited shipment reductions & Optimization 5 15% Capacity increase 5 – 15% Reduction in overall freight cost Shipment Execution: Reduced errors, increased loads per hour Booking/Tendering, Status Updates, 5 - 30% Productivity Improvements En Route Planning 1 – 3 % decrease in transportation costs 2-5% reduction in inventory Lower transportation costs, better supplier and customer relationships Supply Chain Visibility/Analytics Freight Payment/Billing 10 – 100% Reduction of transaction costs 2-5% Reduction of Freight Expense

11 Proven Customer Success
15% estimated cost savings based on global roll-out Phase 1 benefits self-funding future phases Increase control & higher visibility Reduced monthly transportation cost per pound 7% Implemented OTM first to self-fund 3 year deployment of SCM and ERP Reduced cost per pound for all modes: Parcel – 33.7%, LTL – 25.2%, Expedited – 9.6% Live at Largest DC in 90 days Achieved first year savings target in just over 6 months Reducing freight cost at a run rate of 22% Ability to provide more accurate delivery dates to customers Achieved 5% reduction in transportation spend Enhanced in-house freight payment process – capturing a 3% cost improvement in freight settlement 11

12 Target Customer Profile
Complex supply chain where logistics is critical Domestic and international freight Utilizing multiple modes of transportation – truck, rail, ocean, air Uses both 3rd party carriers and private fleet Enterprises with multiple divisions / lines of business and/or operating across multiple geographic regions Multiple ERP environment (manage transportation across multiple source systems) Decentralized operations looking to consolidate (shared service) Currently manual processes Needs better in-transit inventory visibility

13 Customer Stakeholders Who is impacted
ROLE MOTIVATION VP/Director/Manager – Transportation VP - Supply Chain VP - Customer Service / Sales VP of IT Reduce operating costs Control and Compliance Automation Increase visibility Minimize risks from supply chain disruptions Increase service reliability and order fulfillment Proactive notification Communicate status, tracking Elimination of multiple vendors/solutions Single Platform TCO

14 Recent Sales Success Example customer wins
Industry Customers Manufacturing Consumer Goods Retail High-Tech Logistics Service Providers

15 GE Energy Under NDA Company Overview Business Drivers Competition
GE Energy works in all areas of the energy industry including coal, oil, natural gas and nuclear energy; renewable resources such as water, wind, solar and biogas; and other alternative fuels. Numerous GE Energy products are certified under ecomagination, GE's corporate-wide initiative to aggressively bring to market new technologies that will help customers meet pressing environmental challenges. $22 billion annual revenue. Deal location: USA Business Drivers Reduce transportation spend through better optimization and consolidation and visibility Integrate across many systems including Oracle E-Business Suite, SAP and legacy systems. Platform that could “out of the box” meet GE’s complex requirements and be deployed with product configuration and not customization. Platform with a strong product roadmap to ensure the future success of the Logistics department Competition i2 Why We Won Breadth of functionality on a single platform and not a set of loosely integrated products GE felt that OTM could meet their requirements by software configuration and not customization. This was a big advantage as GE would be able to stay current with releases to take advantage of new functionality as it is released. Oracle’s focus on product roadmap and future enhancements Under NDA

16 Cisco Under NDA Company Overview Business Drivers Expected Benefits
Cisco Systems, Inc. designs, manufactures, and sells Internet Protocol (IP)-based networking and other products to the communications and IT industry worldwide (e.g., routers, switching systems, application networking services; home networking products, network and content security, , and Web security products). $34.8 billion in revenue. Manufactures products through a world-wide network of contract manufacturers and distributes them through consolidation centers to final customers. Deal location: USA Business Drivers Optimize inbound and outbound transportation planning to reduce transportation costs. Enable flexibility and ability to ship from any node in network. Improve shipment visibility throughout supply chain network. Improve service level to customers. Reduce multi-system maintenance with a single, global web-based platform. Expected Benefits Reduction in transportation costs through better planning Reduction in expedited shipments Operational efficiency Competition Continue to outsource to 3PLs Why We Won OTM was recognized as the best functional TMS solution for Cisco’s global requirements. Detailed OTM proof-of-concept Under NDA

17 Con-way / Menlo Worldwide Logistics
Company Overview Con-way Inc. (NYSE:CNW) is a $4.3 billion freight transportation and logistics services company headquartered in San Mateo, Calif. Operating companies: Con-way Freight, Con-way Truckload, and Menlo Worldwide Logistics. These operating units provide high-performance, day-definite less-than-truckload (LTL), full truckload and intermodal freight transportation; logistics, warehousing and supply chain management services; and trailer manufacturing. Con-way Inc. and its subsidiaries operate from more than 440 operating locations across North America and in 18 countries across five continents. Deal location: USA Business Drivers 5 existing TMS systems, hard to manage operationally and technically More sophisticated customers, need better information ‘Multi’ language, currency, measurement, mode, etc. needed Expected Benefits Centralization of TMS applications to one central platform – lower cost to serve TMS that can support complex, global shippers regardless of business scenarios and globalization requirements Competition i2, One Network, Red Prairie, Manhattan Associates, JDA, Lean Logistics Why We Won Knowledge of industry and demonstrated commitment to the industry Most comprehensive RFP and demo process – 1800 questions and 89 scenario demonstration showed people and software off to be best in industry. Under NDA

18 IKEA Under NDA Company Overview Business Drivers Expected Benefits
IKEA is the world’s largest furniture retailer and manufacturer with annual revenue in 2009 of €23 billion. The IKEA Group has grown into a major retail experience with 123,000 co-workers in 35 countries/territories working in more than 300 stores, attracting 660 million visitors last year. The company has 28 distribution centers and 11 customer distribution centers in 16 countries, using flat packs and transporting its range of 9,500 home furnishing articles where possible by rail and sea, and utilizing fuel-saving techniques allows IKEA to be cost-effective and environmentally friendly. Deal location: Sweden Business Drivers Re-Design Distribution Process: Logistics & Transportation critical element Assure that Logistics will not become bottleneck in aggressive growth strategy Introduce new efficiencies (processes, reduced workforce) in Supply Chain Execution Expected Benefits Significant Transportation cost savings Improve productivity Full end to end visibility and control of physical supply chain Competition i2, SAP, Manugistics, Manhattan Associates, Red Prairie Why We Won Demonstrated Domain Expertise Functional fit Cultural Fit Trusted advisor of Key IKEA Business Management (Partnership) Under NDA

19 Unilever Under NDA Company Overview Business Drivers Expected Benefits
Global consumer products company: 163,000 employees in around 100 countries worldwide with worldwide turnover of €39.8 billion in Products are sold in over 170 countries and global market leader in multiple categories (e.g., spreads, dressings, tea, ice cream, skin care). Deal location: USA Business Drivers Unilever changing from multiple operating companies in the Americas to one and required ability to manage all transportation in one system. Currently, multiple systems used for different countries. Expected Benefits One global system for transportation management Reduce freight spending through optimized transportation plans Improved visibility and exception management across all modes and geographies Competition Lean Logistics: incumbent in North America , could not handle the global requirements needed to support Central and South America, especially Brazil. JDA (Manugistics): incumbent in Brazil, but could not handle the global requirements needed to support all of the Americas as a whole. i2 was proposed and rejected for the same reasons. SAP was considered but couldn’t meet the complex requirements of a global company like Unilever Why We Won Global capabilities of Oracle Transportation Management Cooperative Routing was a differentiator Market leadership and strong CPG customer base Recognized Oracle’s continuing investment in the OTM platform Under NDA

20 Differentiation – Why We Win
Product Breadth and depth of capabilities Proven results – customer value People Deep domain expertise on a global basis Vibrant, growing, global ecosystem of customers & partners Plan Road map – functional & process innovation Wherewithal to deliver – financial strength & resources Track record – history of delivering innovation

21 Market Leadership Gartner’s Magic Quadrant Link to article:
The Magic Quadrant is copyrighted April 13, 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Note: “This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Oracle.” Gartner, Inc., “Magic Quadrant for Transportation Management Systems”, by C. Dwight Klappich, April 13, 2010 Link to article:

22 Oracle Transportation Management
Broad and Deep Global Transportation Platform Order Plan Execute Monitor Settle Global Visibility Transportation Sourcing Cooperative Route Planning Contract Management Supply Chain Event Management Business Intelligence (Analytics & Reporting) Freight Forwarding and Brokerage Fleet Management

23 Oracle Transportation Management Unique Global Transportation Management Platform
Control Globally… Plan, execute, track and settle for all orders / shipments All divisions All product flows (inbound, outbound, internal) All modes: truck, ocean, air, rail, private / dedicated fleet Visibility across the global network Execute Locally… Accommodate line of business, geographic region, and supply chain flow-specific business practices Workflows, business logic, reports, etc. Using multiple languages and currencies Multiple languages in single system User interface configuration by region / country, user groups Manage Centrally… All operational information in one location Centralized visibility Centralized reporting Single set of integration points for customers, carriers, partners Single IT infrastructure to support

24 Customer Momentum Proven Customer Value
Companies with best in class platforms… Spend less on transportation Deliver higher levels of service Have better information to make decisions – measure performance daily/weekly Automate processes for efficiency and scalability Collaborate – integrate transportation with internal processes and with trading partners

25 OTM Special Interest Group (SIG) Strong Community of Customers & Partners
Very active community of customers and partners Run by the extended OTM community (not Oracle) Annual conference dedicated to OTM ( Information sharing - Online Forums / OTM Blogs

26 Gartner’s Validation of OTM Ecosystem Leverage OTM SIG with Prospects
Link to article:

27 Release History Timeline Track Record of Innovation
Release 5.5 CU2 Release 5.5 CU4 Fleet Management, Multi-Tier Network Execution, Siebel Order Capture Integration, eBS Integration Phase II, Small Parcel System Integration. Sourcing FTI Cooperative Routing, Product Name Change & Re-Branding, Integration with eBS, Consolidated Tender, Enhanced UI, Scalability & Performance, Carrier Commitment , FF Enhancements, RIQ with Show Routing. Cooperative Route Execution, Enhanced Air Processing, Simplified UI for mid-tier, UI & Dock Scheduling Enhancements. Fusion Transportation Intelligence, Dock Scheduling Enhancements, Sourcing Enhancements, Parcel CWT Rating, Rail Enhancements, Optimization Enhancements. Release 5.5 CU1 Release 5.5 CU3 Release 5.5 CU5 Container/Equipment Visibility, Integration enhancements, Enhanced Help including “Show-me” & Custom Help Merge-In-Transit ID Fusion Transportation Intelligence, Dock Scheduling Enhancements, Container Optimization, Shipment Cost Adjustment, Customer Management Cooperative Route Execution Enhancements. Dock Scheduling, Cumulative Broadcast Tenders, Sourcing Enhancements, Optimization Enhancements, Service Provider Assignment Record Management. First release after G-Log acquisition May 2006 August 2006 December 2006 May 2007 January 2008 June 2008 April 2009

28 Release History Timeline Track Record of Innovation
G-Log acquisition in Nov 2005  Oracle Transportation Management Best-in-class transportation management Domain expertise Platform for new product development & innovation Innovation Areas Fleet Management Global Trade Management Transportation Business Intelligence Transportation Sourcing Dock Scheduling Carrier/Trading Partner Connectivity Small Parcel Core – planning, execution, settlement Release 5.5 CU6 Release 6.1 Release 6.2 Dim Rate Factors Dock Scheduling Ground Schedules UI / Usability Configurable Auto-Tendering Service Provider Assignment Settlement and Financial Management Allocation FTI Cooperative Routing Global Trade Management Fleet Management Mobile Communications Load Configuration Freight Payment FTI Ocean Sourcing Usability Planning Diagnostics ...and more September 2009 January 2010 TBD

29 Customer Driven OTM Customer Advisory Board
Logistics Service Providers Manufacturing Retail

30 Competitive Landscape
Supply Chain Suite Vendors Manhattan Associates, JDA/i2, Red Prairie ERP Suite Vendors SAP, Infor Niche & SaaS Vendors Mercurygate, Lean Logistics, IBM/Sterling Commerce

31 SAP Competitive Positioning Strengths and Weaknesses
SAP’s large ERP and SCM installed base, and its global presence The solution appears appealing to existing SAP customers favoring the common technology and integration messages SAP TM is based on SAP’s BPP platform Appears as “best of breed” enabling a modular implementation because it is decoupled from the ERP Focus on the LSP industry Strengths Weaknesses SAP TM not a proven solution – TM 6.0 and 7.0 never went out of controlled release. SAP positioning 8.0 (2010 release) and 8.1 (2011 release) to prospects SAP claims 20 years of transportation experience but we know of only 1 live, happy TM customer. 20 years of missed expectations Missed milestones in development have generated frustration among initial customers and SAP has extended the controlled release period SAP promotes integration but this is only the vision today. The solution is not integrated with the other products of the SAP portfolio Lack of experienced resources, both in sales and implementation services

32 JDA/i2 Competitive Positioning Strengths and Weaknesses
Strong references – Top tier, loyal customers Deep industry-specific knowledge – i2 strong in Hi-Tech, A&D, Auto, LSPs, JDA strong in retail and CPG Strong mindshare – i2 well supported by analyst comments Strong partner strategy – Helps on co- development projects Well prepared demos – Even if, at times, capabilities not available in its standard solution Strengths Weaknesses Confused road map – is i2 or JDA the strategic platform? Positioning i2’s TMS in recent sales cycles with JDA install base customers i2’s shrinking customer base – 1000 in 2005, less than 500 in 2008 i2’s reputation as complex and expensive to adopt – Complexity leads to difficult to implement, integrate, maintain and upgrade and adds cost Loss of talent in product development, consulting, sales

33 Manhattan Associates Competitive Positioning Strengths and Weaknesses
Manhattan tells a good story about Supply Chain Execution. Will want to lead and win with WMS with TMS as throw in. Strong retail story – integrated inbound/ outbound, fleet & common carrier Pockets of strong functional capabilities Multiple deployment modes Provides driver dispatch optimization and execution Strengths Weaknesses Manhattan pitches the integrated SCE story, however its solutions are not all integrated Lacks industry leading capabilities for TMS Weak in multimodal transportation planning and execution Lacks TMS references outside of the US Lacks resources outside the US Lacks single architectural platform for open system products.

34 Red Prairie Competitive Positioning Strengths and Weaknesses
Strong WMS capabilities – will lead with WMS. Aggressively enhancing the TMS solution set Reputation of great demos Relationships – More options to upsell Focus is on sustainability and EU-specific functionality. Significant traction in the European region Strengths Weaknesses Lacks industry leading capabilities for TMS Weak in multimodal transportation planning and execution Lack of global capabilities and references Dependence on partners for key functionality

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Global Trade Management

36 Oracle Global Trade Management Quick Facts
New Product First version launched in Jan 2010 with 6.1 release Deployed standalone or part of OTM platform Licensed separately from OTM (revenue as metric) Value to Sales New addressable market Further differentiate Oracle’s transportation solution Addresses gap vs. SAP and niche vendors

37 Oracle Global Trade Management Product Overview
WHAT – Automate and manage the complex trade compliance and customs aspects of cross-border transactions globally (import, export or domestic) HOW – Oracle GTM includes master trade data, restricted party screening, product classification, and trade control determination (licenses, documents, etc.) RESULTS – GTM will reduce compliance risk, ease complexity of managing trade processes, increasing visibility, and provide collaboration and control

38 Current Fit – Processes Current Fit – Industries
Target Industries Current Fit – Processes Export processes Current Fit – Industries High Technology Industrial Manufacturing Life Sciences Product Road Map – Processes Import processes Product Road Map – Industries Retail Wholesale Distribution Logistics Service Providers

39 Global Trade Business Drivers Keep the Goods Moving & the Cash Flowing
Planning Execution Documents Compliance Risk Mitigation Cash (Lead Times) Global Trade Management Transportation Management Control Landed Cost Management Strategic Sourcing Profitability Visibility

40 GTM Value Proposition Value proposition
Automate and orchestrate cross-border transactions by enabling companies to manage and control their trade compliance activities related to imports, exports and other types of regulatory, legal or company-mandated policies Benefits Accelerate supply chain and increase working capital utilization Mitigate supply chain and compliance risk worldwide by centrally managing trade compliance Collaborate with trading partners Maintain oversight, visibility and control of cross-border transactions

41 Typical Global Trade Transactions
Import Mexico to USA Product Classification Embargo Check SPL Screening Import License Management NAFTA 2 Export U.S. to EU Product Classification Embargo Check/ SPL Screening Export License Management Printing of Export Documents Electronic Communication (AES) 3 4 Import EU from U.S. Product Classification Embargo Check SPL Screening Import License Management Free Circulation Transit Procedures Duty & VAT Calculations Printing of Import Documents Electronic Communication (NCTS, ATLAS, etc.) 3 Export Europe to other countries Product Classification Embargo Check SPL Screening Export License Management Printing of Export Documents Electronic Communication (NCTS, ATLAS, etc.) Trade Preference Processing Restitution Handling 5 1 4 Import China to USA Product Classification Embargo Check SPL Screening Import License Management Printing of Import Documents 1 5 2

42 Target Customer Profile
When to Talk Product Classification Global, Central Repository for Classification Data Help with Classification Validation Regulatory Classification Update Justification Compliance Screening Restricted Party Screening Embargo Country Check Compliance Rule Screen & Configuration Documentation Document Determination When to “Walk” Trade Preference Management Origin determination and free trade agreements Restitution Management Inward or Outward Processing Relief (IPR/OPR), bonded warehousing, free trade zones Trade Finance Letters of Credit (LOC) Duties & Tax Calculation License Management

43 GTM Sales Success Example customer wins
Industry Incumbent Life Sciences Vastera High Tech N/A SAP GTS

44 GTM Differentiators Native Trade & Transportation Platform
Oracle GTM is built on the same platform as Oracle Transportation Management (OTM) providing customers with a holistic global logistics platform to manage their trade and transportation requirements. Ease of Configurability No hard-coded regulations Company-specific, configurable trade compliance rules Changes to regulations made by user, more immediate than waiting for custom development Global Design: Single source of truth Single platform to automate and manage the trade compliance and import/export processes encountered in cross-border transactions on a global basis

45 Trade Compliance at Sun First Go-Live for Oracle GTM
U.S. Company with blend of hardware & software products

46 Sun GTM Project Scope Supply Chain Trade Compliance Regimes
Global exports from USA, United Kingdom and the Netherlands Trade Compliance Regimes USA: Export Administration Regulations (EAR) UK: UK Export Control Legislation (ECL), Dual Use Items and Technology Netherlands: EU Dual Use Items and Technology Trade Controls Restricted Party Screening Sanctioned Country Screening Export Licenses and License Exceptions Prior Technology SAP Global Trade Services (GTS) GTM has higher performance GTM requires less manual intervention (i.e., can model all of Sun’s trade compliance requirements)

47 Competitive Landscape
Supply Chain Suite Vendors Management Dynamics, Kewill ERP Suite Vendors SAP, QAD/Precision Niche & SaaS Vendors TradeBeam, GT Nexus, Integration Point

48 SAP Competitive Overview
Offers Global Trade Services (SAP GTS) as part of its GRC portfolio. Visibility from the executive all the way down to the transactional level. Requires additional modules (SAP SCM, etc.) to deliver general GTM functionality. Strengths Largest GTM customer base Large ERP install base creates cross sell and upsell opportunities Good dashboard with visibility from executive level down to transactions Good multi-language and currency support Weaknesses Require other SAP modules, making it less appropriate for non-SAP environments Rigid approach to regulatory changes; requires customization Lacks strong transportation management solution

49 Management Dynamics Competitive Overview
Strong brand – considered the “Best of Breed” Amongst the broadest GTM functionality Maintains a large content team and is a leader in Compliance Privately held Strengths Strong brand – considered the “Best-of-Breed” solution Maintains large content team and is leader in Compliance “Black Box” (regulations built in) BusinessObjects-based dashboard; support for logistics & compliance. Weaknesses Perceived as US-centric company (i.e., US exports); limited EU support Requires code changes to support other export requirements Lacks strong transportation management solution

50 September 2009 AMR GTM Landscape

51 September 2009 AMR GTM Landscape
Use OTM+GTM to differentiate Oracle’s solution

52 OTM & GTM Sales Support Resources
Applications Global Sales Support (AGGS) Chris Taurence OTM Product Strategy OTM: Srini Rajagopal GTM: Rosalie Cmelak Derek Gittoes Product Marketing John Murphy Distribution Lists

53 OTM Product Strategy Portal http://logistics. us. oracle
Links to: Training Release Info Technical info Customers Customer Programs Product Options Integration Positioning Pricing Competitive Intelligence Marketing Roadmap General Support

54 GTM Product Strategy Portal http://logistics. us. oracle
Links to: Training Release Info Technical info Customers Customer Programs Product Options Integration Positioning Pricing Competitive Intelligence Marketing Roadmap General Support

55 Business Case Development http://tools-insight.oraclecorp.com/

56 Partner Site: OTM Knowledge Zone http://www. oracle

57 <Insert Picture Here>
Warehouse Management

58 Key Trends in the Warehouse Management Market Largest SCM product market segment
Vendor Consolidation Shrinking Vendor Base Vendor Viability in Question Integrated WMS Demand for integrated WMS and transportation solution WMS in other niche areas Technology Technology/Upgrade cycle Growth of Mobility and Auto-ID New Business Models Insourcing vs. Outsourcing Mergers and Acquisition

59 Technology Shift Driving Demand WMS in midst of Major Upgrade Cycle
27% percent of companies plan to upgrade or buy new systems this year. Logistics Management’s 2010 Software User Survey “WMS is in a changeover cycle right now, being that many solutions were put in place in the mid to late 1990s” - Greg Aimi, AMR

60 Target Industries Oracle customer Snapshot by Industry
Customer Count: 650+ Best Fit By Industry High-Tech Industrial Manufacturing Wholesale Distribution Process Industries: Food & Beverage, Pharmaceuticals Segment % Share High Technology 15% Industrial Manufacturing 12% Wholesale Distribution 9% Retail Consumer Goods 8% Travel and Transportation 7% Life Sciences Communications 6%

61 Balance cost and service in a dynamic logistics environment
WMS Value Proposition Manage operational efficiency, fulfillment perfection and flexibility Efficiency Perfection Do More with less of: Labor and Equipment Warehouse Space Onhand Inventory Perfect Order Fulfillment Accurate Promise Date On Time Shipment Correct Item and Quantity Shipped Balance cost and service in a dynamic logistics environment Manage changing environment Dynamic business situation Technology Innovation Changing compliance standards Flexibility

62 What WMS Delivers? Reported by best-in-class companies running a WMS
BENEFIT AREAS PERCENTAGE OF SAVINGS Inventory Count Accuracy1,2 Shipment errors3 Productive hours4 Perfect order fulfillment4 Lost sales4 On time ready to ship4 Inventory Shrinkage4 Reduction in distribution costs4 Data entry errors5 Achieve Accuracy of up to 99.9% Achieve productivity of >=95% Achieve fulfillment of >=99.1% Reduce lost sales <0.25% Achieve shipment time >=99.98% Reduce shrinkage <= 0.005% Reduce distribution costs <2.1% Reduce errors upto 1 in 3 million Inventory count accuracy by dollars / units Productivity Increase (new employees) Inventory shrinkage as a percent of total inventory [1] - [2] - [3] - [4] - WERC Watch, DC Measures 2009; WERC Watch, DC Measures 2008; [5] - Other references: “Netting it all out, we typically see companies improving inventory accuracy up to 99.9% depending on their existing capability. We also see a reduction in shipping errors up to 99.9%"

63 Proven Customer Success
WMS/Auto ID Implementation helped drive $4M in savings and an 8 month ROI Reduction in headcount by as much as 50% Improved fill rate to the high 90% and providing a payback of less than a year Ergotron Manufacturer of mounting solutions for TVs, monitors and other digital media displays Polpharma Pharma distributor in Poland Bare Escentuals Consumer products – health & beauty NCR Industrial manufacturing – ATMs, retail POS systems Grupo Abril Magazine and book publisher, music distributor Changan China automotive manufacturer Reduced operational costs by 15% and eliminated multiple legacy systems 26% increase in throughput, 73% reduction in salaries and 85% decrease in invoice reprinting Saved $3.4M through improved shipping & inventory

64 Reference Customers by Industry
High Technology Media and Comms Consumer Goods / Distribution LSP Life Sciences Industrial Mfg

65 Recent Wins Consumer Goods High Tech Food Utilities Government
Automotive Industrial Mfg

66 Replacing Niche Solutions with Oracle WMS
Customer Industry Previous Solution Helen of Troy Wholesale Distribution Manhattan Fellowes Consumer Goods Red Prairie Fidelity Financial Services Catalyst NCR Industrial Mfg Optum Sanmina High Tech EXE Starbucks Consumer Goods – Food & Beverage HighJump Texas Instruments Yantra Gucci* Retail Wachovia Red Prairie (MARC) Motorola *Gucci not yet implemented

67 Beating the Niche Vendors
Customer Industry Competitor Golfsmith Consumer Goods Red Prairie Pfizer Life Sciences/Pharma Manhattan & Red Prairie Arbonne Manhattan American Tire Industrial Mfg Enseval BMMI LSP EXE Moosehead Breweries HighJump Canon Australia Manhattan & High Jump Asstra Russian Light Distribution Ottawa Hospital Healthcare Acco Brands - Canada CPG Manhattan, Red Prairie Safelite Glass Automotive Honeywell High Jump

68 Differentiation – Why We Win
E-Business Suite Integrations: Built-In and Not Bolt-On Oracle WMS eliminates interfaces between ERP and a Bolt on (typically 20+) Niche Providers don’t have pre-built integration solution Global Operations & Visibility WMS allows customers to run global operations on a single instance (manufacturing and complex distribution operations) NOT just execute within the 4 walls of one warehouse Oracle WMS reduces hardware server costs (most require 1 server/warehouse) Oracle Logistics Solutions Oracle’s Integrated Logistics solution is a winner OTM+WMS is the best logistics suite on the market (# 1 in market share per Gartner) Configuration vs. Customization WMS implementations typically involve large amounts of customization resulting in higher total cost of ownership and impacts future upgrades. Oracle WMS is built with greater configuration options (e.g., rules engine for picking, task assignment, labeling, mobile device integration) Choice of Deployment Oracle provides customers with unparalleled flexibility in WMS deployment Integrated suite vs. distributed mode deployment Centralized vs. regional WMS instances

69 Gartner Magic Quadrant 2010 Oracle WMS Comes of Age
Ability to Execute Oracle trails only: Manhattan Red Prairie SAP WM (Older Release) Completeness of Vision

70 WMS Solution Overview Integrated with Oracle E-Business Suite and OTM
Transportation Oracle WMS Label Receive Inspect Directed Putaway Assemble Replenish Tailorable Rules & Workflow Process Mobility Support Cost Move Global Visibility Ship Pack Directed Pick WIP Issues Count Transfer Seamless Integration Oracle E-Business Suite Manufacturing Planning Purchasing Fulfillment WMS supports Discrete and Process Manufacturing Environments

71 Oracle Warehouse Management Roadmap Track Record of Innovation
2008 2009 2010 Future Warehouse Management 11i10 12.0 12.1 Post 12.1 Advanced Task Framework Packing Workbench RFID Compliance WCS-MHE Integration Graphical User Interface (GUI) for Mobile WMS for process industries Planned cross docking Labor Management Locator Check Digits Flexible label field definition Task Management Automation Forward Pick Replenishment Mobile Personalization Dock Scheduling with OTM Load Sequencing with OTM Advanced Wave Planning Distributed WMS Activity Based Billing WMS for LSPs Opportunistic Cycle Counting High volume case picking and labeling Task and resource planning Directed Inbound Tasks Multi Step Activity Management Task based light kitting and assembly Labor Analytics Usability Inventory Convergence OTM Integration Component Architecture Advanced Task Management Planned Available

72 Distributed WMS Rapid and Flexible Deployment of Warehouse Management
ERP Host System (EBS or Non-EBS) Order Management Procurement Financials Master Data Management Integration Framework Integrated but decoupled WMS Instances 72 72

73 Why Distributed WMS? Adaptability: WMS for Any ERP
Can I use WMS with any ERP? Does my WMS support different logistics modes: in-sourcing, outsourcing or hybrid? Availability: WMS for a 24x7 Operation How to ensure that a mission critical application like WMS is available 24*7? Do I get complete visibility of my logistics activities 24x7 from my WMS? Agility: Best in Class WMS, Right Now! How can I rapidly deploy WMS and leverage its features? How can I use the features in the latest WMS release without upgrading the whole application suite?

74 Oracle R12 WMS Distributed Deployment
Success Story for Implementing Oracle R12 WMS in Distributed Mode

75 WMS for Logistics Service Providers Driving excellence in an outsourced logistics environment
Client Management LSP Client LSP Client LSP Client LSP Rules and Storage Policies for clients Multi Tenant Warehouse Stock on-hand Balance for each client Invoice Rules for LSP Client Activity Based Billing Invoicing and Billing for LSP Client

76 Oracle WMS Summary Best-in-Class WMS for simple to complex, integrated or standalone
Manual Inventory Record transactions and track balances RF / Barcode Only Improve accuracy and reduce latency of existing transactions Advanced Warehouse Mgmt Implement a true “execution system” with system directed work execution, license plating etc Highly Automated Facilities Automate physical inventory handling Transaction Velocity / Volume Small Large Product / Order Complexity Low High Best-in class WMS for Agility, Availability, Adaptability WMS PSFT / JDE / Other ERP W1 W2 W3 LSP LSP Client Client Management Rules and Storage Policies for clients Stock on-hand Balance for each client Rules (Trxns, Space utilization etc.) Invoicing and Billing for LSP Client Mult- Client Warehouse Rules-Based Billing Non-EBS Customers needing advanced WMS Capabilities Multi-Client & Logistics Service Providers 76

77 WMS Sales Support Resources
Applications Global Sales Support (AGGS) Chris Taurence WMS Product Strategy WMS/MSCA: Aditya Agarkar Jennifer Sherman Product Marketing Carrie Lukatch Distribution Lists

78 WMS Product Strategy Wiki http://logistics.us.oracle.com/
Quick Links to Frequently Used content Links to: Customer Stories Partners Contacts Links to: Latest Announcements, News and Events

79 For more information about Oracle Applications WMS Blog
Other Useful WMS Links WMS Solution Factory OU Webcasts For more information about Oracle Applications WMS Blog Appsell Website

80 <Insert Picture Here>
Summary

81 Competitive Advantage
Value to Oracle Sales Opportunity Customer Demand: Large market opportunity for transportation, global trade and warehouse systems $1.9 billion software market 80% of transportation market is unaddressed Standalone deployments – sell into SAP ERP customers Oracle suite deals – E-Business Suite or JD Edwards EnterpriseOne Competitive Advantage Oracle ranked #1 in market share by Gartner Leading products with best-in-class capabilities Customer references and analyst reports Ecosystem of internal resources and external partners

82 Questions 82 82

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