1. Workforce stuff matters – NHS Event 2015 People need pride in their role and positive reinforcement Staff get weary of consultation but they want to be heard Leaders need to be visible The workforce need permission to get on with the job Staff can feel lonely out there without support Value unpaid carers in recruitment of employed workforce People need pride in their role and positive reinforcement Staff get weary of consultation but they want to be heard Leaders need to be visible The workforce need permission to get on with the job Staff can feel lonely out there without support Value unpaid carers in recruitment of employed workforce At this year’s NHS Event there was a big ‘Workforce’ presence. As well as a stand in the exhibition hall there were two parallel sessions. This report captures the key themes from what you told us on the stand and the messages from the parallel sessions. A huge thanks to everyone for their support and contributions on the day. Things you said… A summary of the table discussions and comments made on the workforce stuff matters stand will be posted on this website shortly. If you have any questions or anything else to add please let us know By contacting marilyn.barrett@scotland.gsi.gov.ukmarilyn.barrett@scotland.gsi.gov.uk 0131 244 2478 A summary of the table discussions and comments made on the workforce stuff matters stand will be posted on this website shortly. If you have any questions or anything else to add please let us know By contacting marilyn.barrett@scotland.gsi.gov.ukmarilyn.barrett@scotland.gsi.gov.uk 0131 244 2478 Purpose Workforce issues from the 5 different perspectives in Workforce stuff matters Individual Respect different skills and contributions and acknowledge and praise where appropriate Recognise the value of time learning together and from each other Improvements There is a lack of trust and people fear change Seeking improvement should be a normal working ethos Leadership Need to ensure the right people are in the right jobs with values based recruitment Leaders need to be able to bring teams together Service User People need to be able to access the right care at the right time Values is key – treat others as you would want to be treated Carers Continuity of care and information is important Make it easy for carers to understand care pathways Workforce issues from the 5 different perspectives in Workforce stuff matters Individual Respect different skills and contributions and acknowledge and praise where appropriate Recognise the value of time learning together and from each other Improvements There is a lack of trust and people fear change Seeking improvement should be a normal working ethos Leadership Need to ensure the right people are in the right jobs with values based recruitment Leaders need to be able to bring teams together Service User People need to be able to access the right care at the right time Values is key – treat others as you would want to be treated Carers Continuity of care and information is important Make it easy for carers to understand care pathways Key themes from the parallel sessions The workforce team set out to explore:  the workforce things that really matter to people who use health and social care services and to those who deliver them. And to identify:  the workforce things that matter regardless of who provides the service or where it is provided  the workforce things we have in common and can do better by working together. For more information ….