1. External How to export to the European Union? European Commission, Directorate General for Trade

2. External What? A tool to facilitate exports from developing countries into the EU An internet service An interactive database on trade in goods Free of charge and free access In 6 languages: English, French, Spanish, Portuguese, Arabic and Russian

3. External Why? Trade and Development Agenda Contribution to Doha Development Round Special and Differential Treatment for developing countries Practical tool for trade facilitation

4. External Where? Export Helpdesk use in your region

5. External www.exporthelp.europa.eu

6. External What is the Export Helpdesk? Brief explanation on what you can find in this website and how Examples Glossary Help tools

7. External What do I need to know before? Overview of import procedures General requirements to import to the EU Specific requirements applicable to each product National taxes (VAT)

8. External What do I need to pay at customs ? Duty applicable to a product for all countries outside the EU Preferential duty applicable to a particular country

9. External Outline of various preferential arrangements between the EU and your country Certificate of origin Specific conditions as regards the origin of the product Remember: without the certificate of origin, your product will not benefit from preferential tariff rate How do I proof the origin of my product?

10. External Where can I get the facts & figures? To obtain detailed statistics about trade flows To find potential markets in the European Union

11. External How can I find potential customers?

12. External Contact the EU Delegation in Laos at: Sihom Commerce Center Building, Luang Prabang Road, Vientiane Postal address Box: 9325, Vientiane, Lao PDR Tel: 856 21 241134 Fax: 856 21 241125 www.dellao.ec.europa.eu Delegation.laos@eeas.europa.eu Or the Export Helpdesk team Where can you get further information?

13. External Now it’s your turn! Do you want to know how to export to the European Union? Your first step: check the Export Helpdesk! www.exporthelp.europa.eu www.exporthelp.europa.eu