1. How to Reset Your APICS Password Tutorial Also available at: http://www.tildee.com/bsjFhb http://www.tildee.com/bsjFhb

2. Step 1: Enter your APICS ID in the User ID field. Hint: Your APICS ID is included in the email you received announcing the new apics.org What to do if it doesn’t work: Email mktadmin@apics.org or contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777 or service@apics.org.mktadmin@apics.org service@apics.org

3. Step 2: Enter your email address in the answer box. Hint: The email address associated with your APICS profile is included in the email you received announcing the new apics.org What to do if it doesn’t work: Try copying and pasting your email address from the email you received from APICS. Contact APICS Customer Service at 1-800-444-2742 or +1-773-867-1777 or service@apics.org if the problem persists.service@apics.org

4. Step 3: Enter your new password and confirm it. Hint: Your password must contain one capital letter, one lowercase letter, and one number, and must be at least six characters long. What to do if it doesn’t work: Ensure your password meets the criteria above. Contact APICS Customer Service at 1-800-444-2742 or +1-773- 867-1777 or service@apics.org if the problem persists.service@apics.org