1. Complaints Page 26

2. 1 Listen and Discuss Page 26 Read the consumer complaints. Find one sentence in each picture that is a complaint and underline it. 1 Listen and Discuss Page 26 Read the consumer complaints. Find one sentence in each picture that is a complaint and underline it. consumer complaints Housing Clothing Car repairs Products The walls are filthy The engine makes a strange noise The sleeve is torn The computer is crashed

3. ( Page 27) Consumer Awareness What to be Aware of… ( Page 27) Consumer Awareness What to be Aware of… Listen carefully and try to figure out the meaning of phrases for each picture Listen carefully and try to figure out the meaning of phrases for each picture

4. Housing Consumer Awareness What to Be Aware Of Page 27 Consumer Awareness What to Be Aware Of Page 27 Choose the correct word for each picture: Leaky pipeDripping faucet Loose floorboards Broken doorknob Broken windowpane Loose floorboards Leaky pipe 3 3 1 1 Broken doorknob 2 2 Dripping faucet 5 5 Broken windowpane 4 4

5. Car Repairs Consumer Awareness What to Be Aware Of Page 27 Consumer Awareness What to Be Aware Of Page 27 Choose the correct word for each picture: Cracked windshield Flat tireDead batteryWorn tireDents in the body Worn tire 1 1 2 2 Flat tire 3 3 Cracked windshield 4 4 Dents in the body 5 5 Dead battery

6. Clothing Consumer Awareness What to Be Aware Of Page 27 Consumer Awareness What to Be Aware Of Page 27 Choose the correct word for each picture: StainholeMissing button Torn 1 1 Stain 2 2 Hole 3 3 Missing button 4 4 Torn

7. Electronic Products Consumer Awareness What to Be Aware Of Page 27 Consumer Awareness What to Be Aware Of Page 27 Choose the correct word for each picture: Air conditioner - doesn’t work Cell phone- no signal Scratched DVDTV- Lines on screen Cell phone- no signal 1 1 Air conditioner- doesn’t get cold 2 2 3 3 Scratched DVD 4 4 TV- Lines on screen

8. Quick Check A. Vocabulary. Write down what you think is the worst problem for each category on these pages. Compare your ideas with a partner. Quick Check A. Vocabulary. Write down what you think is the worst problem for each category on these pages. Compare your ideas with a partner. B. Comprehension. Answer the questions about the complaints on page 26. 1. What’s wrong with the apartment? 2. What does the mechanic say he’s going to do? 3. What’s wrong with the jacket? 4. What’s wrong with the computer? B. Comprehension. Answer the questions about the complaints on page 26. 1. What’s wrong with the apartment? 2. What does the mechanic say he’s going to do? 3. What’s wrong with the jacket? 4. What’s wrong with the computer?

9. Prepared by Khalid Saeed Al shahrani خالد سعيد الشهراني Khalid Saeed Al shahrani خالد سعيد الشهراني اعداد المعلم All Copy Rights © Reserved 2015