1. Microsoft Windows 7 Deployment in the Enterprise

2. Introduction Aaron Slater – Systems Engineer Cameron Jameson – Senior Technology Support Officer

3. 1. When was deployment started? Initial testing late 2009. Selective beta testing early 2010. Expanded throughout 2010. Fully operational early 2011.

4. 2. What prompted you to start? Didn’t want to make the jump from Windows XP to Windows Vista. Windows 7 release date brought forward. Windows 7 met our requirements.

5. 3. How many sites did you have to deal with? One primary site. Five secondary sites. Four international campuses.

6. 4. How many workstations do you deal with? ~2000 staff workstations. ~800 student workstations.

7. 5. What was your general software environment? Windows 7 32-bit. Core software listings. Difference between staff and student software deployment and availability.

8. 6. What tools did you use? Initially Altiris Deployment Console. Migrated to Microsoft System Centre Configuration Manager 2007 (SCCM).

9. 7. How did you determine the tools? Whitepapers and other peoples experiences. Economical. Met all requirements and had bonus features.

10. 8. How well did the tools work? Operating system task sequence creation and alteration. Driver segmentation. Reporting services. Software metering.

11. 9. How many staff were involved? One Manager. Two Systems Administrators. Two Desktop Support. One Client Support

12. 10. How long did the deployment process take? ~15 months from commencement to completion. Continual improvement.

13. 11. How was user impact minimized? Educate/train everyone. “The more we all know, the better.” Did Well Educated end user – Introduction to Windows 7 Did Not Do Well Deployment staff not trained in how to use SCCM – didn’t know what to do, couldn’t use it

14. 12. What worked well? Two main implementers. Communication within the project team. Regular meetings, constant communication.

15. 13. What didn’t work so well? Problems with long schedules. Risks of short schedules. Logging can save the day.

16. 14. What would you do differently? More documentation. Improved communication. Application compatibility.

17. 15. What was the user feedback? From end user - Big positives due to Introduction to Windows 7 From Deployment staff - Preferred Altiris’s GUI - “Training would have been nice” - Once trained, no problems - Continue to work closely with Deployment staff and work towards improvements together

18. 16. Conclusion Don’t fear the change. Manage the change. Be prepared. User education.