1. U N C L A S S I F I E D LA-UR-09-03103 LANL Exchange / Blackberry Deployment June 2, 2009 Anil Karmel Solutions Architect Network and Infrastructure Engineering Production Systems

2. U N C L A S S I F I E D LA-UR-09-03103 Slide 1 Outline Exchange Deployment Exchange / Blackberry Architecture Blackberry Deployment Desktop Support Questions

3. U N C L A S S I F I E D LA-UR-09-03103 Exchange Deployment Audiences & Prerequisites Two Pilot Audiences – Technical Pilot Users – Customer Pilot Users Prerequisites – Installation of Office 2007 / Office 2008 – Migration to Exchange 2007 – Electronically signed Blackberry Request / Rules of Use – http://int.lanl.gov/orgs/nie/nie4/blackberry/ Slide 2

4. U N C L A S S I F I E D LA-UR-09-03103 Slide 3 Exchange Deployment Exchange 2007 Exchange Features – Outlook 2007 / Entourage 2008 Client – Required rollout of Office 2007 Professional (Windows) or Office 2008 (Mac) – Fully populated LANL Global Address List – CyrusMail and MeetingMaker are systems of record – Approx 1000 Exchange / 200 Blackberry users – ESP 8 for Windows users / EDS 7 for Mac users Things to Note – 1GB Mailbox limit – 5000 item limit per folder – 32kb Client Rule limit / 64kb Server Rule limit – Message recall

5. U N C L A S S I F I E D LA-UR-09-03103 Slide 4 Exchange Deployment Exchange 2007 Alpha, Beta & Production Exchange 2007 Infrastructure implemented Outlook 2007 client required for connectivity to Exchange – Required rollout of Office 2007 Professional client – Microsoft Entourage 2008 supported for Macs – Conducting evaluation of potential Linux clients (Novell Evolution)

6. U N C L A S S I F I E D LA-UR-09-03103 Slide 5

7. U N C L A S S I F I E D LA-UR-09-03103 Blackberry Deployment Key Features Secure access to Email & Corporate Data via Blackberry Enterprise Server 4.1 SP6 Security – Secured with DISA/DoD Secure Technical Implementation Guide – Certified under Network Connected Wireless Site Security Plan Devices – Blackberry 8830 World Edition (Verizon Wireless) Slide 6

8. U N C L A S S I F I E D LA-UR-09-03103 Blackberry Deployment Architecture Slide 7

9. U N C L A S S I F I E D LA-UR-09-03103 Blackberry Deployment Security Implications Blackberry can’t connect to a foreign wireless network (no WiFi) Only a LANL-supplied SIM can be used on the device No third party applications allowed USB port and microSD card slot disabled 24/7 phone number to call if Blackberry is lost or stolen Approved for foreign travel Slide 8

10. U N C L A S S I F I E D LA-UR-09-03103 Blackberry Deployment Future Options Blackberry Enterprise Server 5.0 – Server Features – New Administrative Console – Built-in High Availability and Reliability – Blackberry Enterprise Transporter – seamless migration from 4 to 5 – End User Features – Remote File Access – Email Folder Management – Flag emails for follow up Blackberry 8830 OS 4.5 (released by Verizon on 4/21/09) – Entrust encryption / decryption now fully functional – Vastly improved Blackberry web browser interface Slide 9

11. U N C L A S S I F I E D LA-UR-09-03103 Workflow Slide 10

12. U N C L A S S I F I E D LA-UR-09-03103 Desktop Support Project Timeline Pilot Approx 45 users and tech support staff 4/16/08 to 10/31/08 Controlled Release, Phase 1 Senior Managers only 11/2/08 to 1/30/09 Controlled Release, Phase 2 Senior Managers and extensive travel users 1/30/09 to 6/09 Full Production – Open to all LANL staff 6/09 Slide 11

13. U N C L A S S I F I E D LA-UR-09-03103 Desktop Support Standards & Planning Mail migration standards and strategies were documented for Mac and Windows clients SWAT team was established and trained Support, Communication, Training and Staffing Plans were developed for Controlled Release phases Slide 12

14. U N C L A S S I F I E D LA-UR-09-03103 Desktop Support Implementation LANL managers were identified and prioritized Desktop Support knowledge base established Migration Standards Managers – (Windows only) migrate previous year of e-mail into Outlook local.pst file. All others – (Windows only) migrate previous month of e-mail only. Leave legacy mail client and all mail on system Phase 2 added extensive foreign and domestic travel users Slide 13

15. U N C L A S S I F I E D LA-UR-09-03103 Slide 14 Questions?