1. Maslow’s Hierarchy of Human Needs NEEDS: a lack of something required or desired. *Needs motivate us to act!

2. Maslow defined a Hierarchy of Human Needs that stated the lower needs must be met before an individual can strive to meet the higher needs.

3. Maslow’s Hierarchy of Needs

4. PHYSIOLOGICAL-necessary for life; unmet, these needs lead to death  Food  Water  Oxygen  Sleep  Protection from extreme temperatures  Elimination  Sensory needs  Motor needs

5. SAFETY/SECURITY  The need to be free from anxiety and fear  The need to be secure in the environment  The need for order and routine

6. LOVE AND AFFECTION  Social acceptance, friendship, to be loved  Need to belong, to relate to others  Sexuality -a person’s feelings/attitude toward their masculine/feminine nature  Sexuality -the ability to give and receive love and affection -reproductive capabilities

7. ESTEEM  Feeling important and worthwhile – includes respect, approval, appreciation  We engage in activities that bring achievement, success, and recognition  We gain self-confidence and begin to direct our actions toward becoming what we WANT to be

8. SELF-ACTUALIZATION  Self-realization; obtaining our full potential; becoming confident, eager to express our beliefs, and willing to reach out to others to help them

9. A need is something that is required or desired A.) True B.) False

10. What is the most important need? A.) Esteem B.) safety & security C.) Physiological D.) Love & belonging

11. Who developed the hierarchy of needs theory? A.) Freud B.) Maslow C.) Erikson D.) Hippocrates

12. To meet our human needs  We usually learn what works by trial-and-error  Direct methods v. Indirect methods  Stress reactions  Challenges and responsibilities

13. DIRECT METHODS  Hard work  Setting realistic goals  Cooperating with others  Evaluating effectively

14. INDIRECT METHODS  Suppression  Projection  Denial  Rationalization  Compensation  *Note: These are unhealthy when used too often, but sometimes allows us to cope!

15. When defense mechanisms are inadequate, stress reactions develop:  Chronic complaining and demanding behavior  Agitation with manipulative behavior  Restlessness  Sleeplessness  Depression-be alert for potential suicide  Withdrawal

16. To meet the needs of others… Personalized healthcare focuses on the patient and meeting their needs and expectations

17. Challenges  Meet the patient’s needs to the best of your ability  Set standards of excellence for yourself  Let your conscience be your guide  Anything less than 100% is not acceptable  Be aware of what the patient needs- where are they on the pyramid

18. Responsibilities  Take advantage of the opportunity to learn, develop basic skills, see the purpose of each assignment  Set your standards for your performance  Establish study habits that work best for you  Relate learning to past experience  Measure each achievement in terms of progress toward your career goal  Be honest with yourself and take responsibility for your own actions

19. HCW must know coping mechanisms to be able to give quality care A.) True B.) False

20. Using indirect methods of coping such as denial, supression, and withdrawal on occassion can be healthy A.) True B.) False

21. Hard work & setting realistic goals are this method of coping A.) Direct B.) Indirect