1. Welcome to the Hampshire Advice Network 27 March 2012

2. Agenda 1.Welcome and Who’s Here 2.Hampshire Advice Network - Update 3.What’s new with you? Refreshments 4. Benefits/challenges of an online referral scheme 5. Local Language Banks 6. Advice and Information Strategy Group feedback 7. Development of Advice and Information Strategy Lunch and Networking

3. Who’s here? LocalRegionalNationalStatutory Rushmoor CAB Havant CAB Andover CAB Gosport CAB Eastleigh CAB Winchester CAB New Forest CAB Tadley CAB Portsmouth CAB WACA One Community, Eastleigh Basingstoke Multi- Cultural Forum Eastleigh Southern Parishes Older People’s Forum Basingstoke Counselling Service Age Concern Hampshire Aster Living SONUS Youth Access /No Limits Citizens Advice Hampshire Relate N & E Hampshire Somerset Advice Network IBEX – Churches working with the economy First Wessex Hampshire Family Mediation Community Action Hampshire United Savings and Loans SCA Group Caseworker to George Hollingbery, MP, Meon Valley Citizens Advice Disability Law Society Frontline Debt Advice Skills Funding Agency HCC – 5 BDBC - 1 DWP - 1 MoD - 1 Job Centre Plus – 1 Hants Fire & Rescue - 1

4. About Hampshire Advice Plus Hampshire Advice Plus (HAP) is a project of Citizens Advice Hampshire and is funded by the Big Lottery Fund. Aim: to improve access to quality advice for the most vulnerable people and communities in Hampshire:-

5. Hampshire Advice Network

7. Who are our 62 committed members?

8. What’s new with you? Table exercise – 15 minute discussion - 5 minute feedback per group An opportunity to share two of your organisation’s key priorities for current activity and/or future development which support the HAN aims :- – Influence local policy – Develop accessible services – Share information and resources – Ensure effective referrals – Develop and sustain partnerships – Build the capacity of the network