Presentation on theme: "Greater Wessex Health and Disability Team"— Presentation transcript:
1 Greater Wessex Health and Disability Team Jo Osman19th June 2013
2 Greater Wessex District As of the 1 April 2013, Southern England Group Districts have reduced from 6 to 5. Hampshire and the Isle of Wight and Wessex Districts have merged to become a new District called Greater Wessex.Tim Taylor-Blake District Manager
3 The Greater Wessex Mission Use the culture of support and challenge toreduce the levels of worklessness and poverty inGreater WessexTarget our service delivery to those furthest fromthe labour market, in particular young people andpeople with health or disability issuesSUGGESTED AUDIENCE: EMPLOYERSThis slide is to allow the speaker to promote some of the positives around having disabled people in the workforce.Research has found the disabled colleagues (source H&SE website):Are as productive as their colleaguesHave less time off sickStay longer in their jobsHave fewer accidents
4 The Greater Wessex Customer Promise Our aim is to help and support you into sustainable employment at the earliest opportunity.We will:Treat you as an individual with dignity and respectEnsure you will have a named Adviser, with whom you can build rapport and trustListen and act on what you tell usAgree with you personalised support, which will move you closer to and into workChallenge you to achieve your bestHelp you prepare for a future where using the internet is the accepted way to look for jobs and access government services, including registering for your Universal Jobmatch accountIn return, we would ask you, the customer to:Be open and honest about what you need from us to return to workHonour all agreed contact arrangements, or tell us in good time if you can’tDemonstrate your commitment to securing employment by progressing all the agreed steps on your Action PlanBe prepared to act on any feedback we provide, to improve your chances of securing employmentTell us what is working well and what doesn’t work for youTake up support to help you get online and access services using the internet, including registering for your Universal Jobmatch account via
5 The Health and Disability Team Structure Emma Taylor- Blake Senior Customer Service Operations ManagerCustomer Service Operations ManagersCarol Norton Lynne Grimes Kim FrancomeAdviser Team ManagersNicola Binge Andover,Basingstoke & WinchesterLesley Anstis Aldershot, Farnborough, Alton & BordonEmma Candlish-Welford Fareham, Gosport, Havant & PetersfieldDebbie Miller Cosham, PortsmouthPete Westhorpe Isle of WightJo Osman Southampton, Eastleigh & HytheClaire Bolton Bournemouth, Lymington, RingwoodLinda Lester Poole, Weymouth, Blandford & BridportLynn Dewdney Chippenham & SalisburySUGGESTED AUDIENCE: ALLOperational Stats – can be used to show that we could reach much further.Employer’s Forum on Disability shows that 8.7 million people of working age in the UK have a disability, taking these figures into account that means Access to Work reach 0.5% of potential programme users.
6 The HDEA RoleHDEA teams have been introduced into all Jobcentres within Greater Wessex, this will equip us for the future under Universal Credit.Within the Southampton, Eastleigh and Hythe Jobcentre area, we now have 16 advisers who work to support ESA customers. The HDEA advisers also offer support to JSA/IS advisers who have customers with a Health condition.HDEA Advisers support customers using a caseload approach .All customers in the ESA Work Related Activity Group who are part of the Jobcentre Plus offer, are assigned to an adviser. We believe this gives them the best chance of returning to sustainable employment. Advisers have flexibility in deciding the frequency of contact with their customers. All activities are agreed within an action plan to demonstrate the customer is being progressed with pace and purpose, with regular action items set and followed up.
7 The Jobcentre Plus Offer Our aim at Jobcentre Plus is to help and support Customers into sustainable employment at the earliest opportunity.HDEA advisers can offer the following advice and support:Flexible adviser supportHealth related supportWork PsychologistVolunteeringRange of Skills provisionSpecialist AdviceBetter off CalculationWork Experience placementsWork ChoiceJobsearch supportPermitted WorkWork ClubsCV and application formsWork TrialsSUGGESTED AUDIENCE: ALLExplain the eligibility criteria.Explain that if there is someone who is uncertain as to whether they meet the criteria, contact us to discuss as we will always look to include rather than turn people away.The next slide has contact details for application and is a single contact number where we can field any enquiries people may have.
8 Jo Osman Southampton, Eastleigh and Hythe Health and Disability Team ManagerTel: