1. Director of Operations
C S R IN
ITAB JPD
Erik Madsen
Director of Operations

2. THE ROOTS OF ITAB JPD JPD Ltd. was founded in May 2008
Mission: provide total retail solutions, from idea to finished shop;
Inhouse Production was established in 2010;
Feb. 2015, ITAB purchased JPD Ltd.
Name was changed to ITAB JPD Ltd.
ITAB Baltic Ltd. integrated
Our Mottos:
“Nothing is a problem”
“We will fix this”

3. THE ITAB GROUP – GLOBAL REACH
Production facilities
Other offices
ITAB Shop Concept B
OMX Stockholm
ITAB Shop Concept is listed on Nasdaq OMX Stockholm (Mid Cap)
No. 2 on the European market
No. 1 in checkouts ~ /year
Market leader on retail-lighting
17 larger production facilities
Storage- and logistics centers in 9 countries

4. THE ITAB GROUP – INTERNATIONAL CLIENTS

5. WHAT WE DO…

6. OUR WAY…

7. Today we have 154 employees and 11 000 m2 inhouse production area
OUR RESPONSIBILITY IS GROWING
Today we have 154 employees and m2 inhouse production area
In addition we have permanent partners in Latvia (outsourced production)
JPD established

8. OUR FIRST CSR REPORT MARKET DRIVEN INITIATIVE
Climate change…
Allergi…
Tolerance
Non-discrimination…
MARKET DRIVEN INITIATIVE
CSR IS NOT WELL DEFINED – RISK AND OPPORTUNITY
OTHER WAYS TO MANAGE / REGULATE
DEFINED OUR OWN FOCUS AREAS
INVOLVING EMPLOYEES AND SUPPLIERS
START WITH MODEST AMBITIONS
FOR INTERNAL USE ( + SELECTED CLIENTS)
LIMITED TIME INVESTED
“TAKE THE TEMPERATURE”
Greenhouse effect…
Consumers
Poverty…
Retailers
ITAB JPD

9. EXAMPLES OF OUR QUESTIONS TO SUPPLIERS
ENVIRONMENT
Does the law require you to have some specific certificates or approvals regarding environmental protection?
Are you taking initiatives to minimize the use of resources, for example water and energy?
How do you handle chemicals and other materials posing a hazard?
Are you complying to all applicable laws and regulations prohibiting or restricting use of specific substances, consumption of raw materials, origin of raw materials? 
EMPLOYEES
Does your company pay full employment taxes according to national law?
Is there personal protective equipment for the workers available for free?
Is your company offering your employees any help to keep good health? If yes, which initiatives are you taking?
ETHICS AND SOCIETY
Is your company fair in its decision making, for example, towards employees or suppliers?
Does your company have written instructions to employees about the companies view on bribery and other corruption?
GOVERNANCE
May workers speak openly with management regarding working conditions?
Is feedback gathered from workers in any way? Are such surveys (if any) anonymous?
SUPPLY CHAIN
Does your company inquire your suppliers about "sustainability issues" – where do raw materials come from, do they take care of their employees respectfully, do they take care of the waste from production process, etc.?

10. EXAMPLES OF OUR QUESTIONS TO EMPLOYEES
I am satisfied with the culture/environment of my workplace
My company has a safe and healthy work environment
I have the tools and resources to do my job well
I feel encouraged to come up with new and better ways of doing things
I feel me and my job is respected by the Employer
I think my salary is fair comparing with the job I do
What other issues not included in this survey need to be addressed in this company?

11. CSR IN OUR VALUE CHAIN
Does the company have a written policy on Corporate Social Responsibility (CSR) or (Ecological) Sustainability?
33% = publicly available
NB! data not statistically significant
© ITAB JPD

12. CSR IN OUR VALUE CHAIN
Does your company inquire your suppliers about "sustainability issues" – where do raw materials come from, do they take care of their employees respectfully, do they take care of the waste from production process, etc.?
NB! data not statistically significant
© ITAB JPD

13. OUR DUTCH COLLEAGUES

14. OUR ENGLISH COLLEAGUES

15. An excellent job for Agnis & co in BE103! Congratulations! - Belgium
CUSTOMER “MAGIC” IS BUSINESS
Everything is going well here in Bratislava, your guys helped us to create amazing small heaven :) Thanks a lot for that! - Slovakia
Your guys are still working. My store is not so easy to do everything simple and quick unfortunately. They are very nice indeed. But my shop thanks to your furniture looks better and better:) – Poland 2
The shop is fantastic! Thank you, and give our love to the boys who made a great piece of art work. - Sweden
Michailis and Normund were both fantastic beyond expectations!!! Its rare to find such a great people, really. - Austria
An excellent job for Agnis & co in BE103! Congratulations! - Belgium

16. Without mutual respect, “magic” is impossible
CSR IS ALSO BUSINESS
Without mutual respect, “magic” is impossible
CSR as a way of making your sustainable practices visible!
Bureaucracy vs Common sense
Next steps in CSR for ITAB JPD?

17. THANK YOU!