1. Analyst Presentation for Quarter 3 FY 08-09 16 th January 2009 S Balasubramaniam Chief Financial Officer

2. Agenda Quarter 3 Overall Performance SBU Business Update Business Highlights

3. Quarter 3 Overall Performance In Rs lakhs Particulars Q3 (08-09) Actual Q3 (07-08) Actual % Growth (YoY) Q2 (08-09) Actual % Growth (QoQ) Revenue249431992025%232827% Direct Cost168811434818%164443% Gross Margin8062557245%683818% Opex3885327719%4116-6% Non Operating Income (Net)(535)123-535%592-190% PBT2969183562%264412% PAT2022150235%18569% Ratios Direct Cost68%72%71% Gross Margin32%28%29% Opex16% 18% PBT12%9%11% PAT8%

4. Positive effect of dollar appreciation was countered by depreciation of other currencies vis-à-vis the US Dollar –cross currency depreciation of the Pound, Australian Dollar and Rand against the US Dollar As against a net income of Rs 123 lacs in the last year, the net income was a loss of Rs 535 lacs in the current year Analysis of Q3 PAT Year-on-year growth Revenue growth Rs 5023 lacs (25%) Gross Margin growth Rs 2490 lacs (45%) Opex growth Rs 608 lacs (19%) Other Income (Net) reduction by Rs 658 lacs PBT growth Rs 1134 lacs (62%) PAT growth Rs 520 lacs (35%)

5. The PAT was also affected by increase in overall tax rate from 18% to 26% –Increase in US entities’ profit where tax provision is higher at 40%. Contribution of US entities’ profit last year was 11% as against 56% this year –Additional provision of Rs 155 lacs has been made in respect of the transfer pricing assessment order received for the year 2004-05. This has had a 5% impact on the tax rate Analysis of Q3 PAT Year-on-year growth

6. Benchmarking ParameterZensarInfosysMastekNIIT Tech Ratios for the Quarter ended 31 st Dec 2008 EBITDA12%35%15%18% PBT12%33%14%10% PAT8%28%12%7% Earning Per Share Basic (Rs./Quarter)8.4428.66%11.652.85 YoY Growth (Dec 08 over Dec 07) Revenue25%35%19%6% EBITDA54%46%4%0.45% PBT62%35%6%-42% PAT35%33%16%-52% Sequential Quarter Growth (Dec 08 over Sep 08) Revenue6%7%-3%-4% EBITDA13% -19%-3% PBT12% -18%-45% Net PAT9%15%-24%-54%

7. Commentary by Ganesh on performance and Plans for ZENSAR

8. SBU Revenue for Quarter 3 FY 08-09 RevenueIn Rs. Lakhs Particulars Q3 (08-09) Q3 (07-08) YoY Growth Q2 (08-09) QoQ Growth GTS152651276520%144366% BPO133491745%1370-3% EAS Oracle6625490135%593712% EAS SAP1616139516%146410% EAS8241629631%740111% Others10307537% Total249431997825%232827%

9. SBU PBT for Quarter 3 FY 08-09 PBTIn Rs. Lakhs Particulars Q3 (08-09) Q3 (07-08) YoY Growth Q2 (08-09) QoQ Growth GTS2971152095%227631% BPO19894111%15925% EAS Oracle569(293)41537% EAS SAP145288-50%-99 EAS714(5)316126% Corporate(914)226-107 Total2969183562%264412%

10. Zensar Business Updates Operations Attrition at its lowest at 4% Critical Talent Retention at 100% Customers The largest client exceeds 1000 headcount Two large financial services clients amongst top 6 global accounts for Zensar Clearly Business (a Barclays enterprise) won the Banking Financial Innovation Award and have given Zensar credit for working on the system that got them the accolade Key new wins include –(UK): one of UK and Ireland’s leading utilities service contractors –(SA): a central securities depository for electronic settlement –(US): largest supplier of business accounting software Geographies South Africa: 70% above LY - expected to do 14.9 Mn USD against 9.9 Mn USD LY UK: Third year of good performance in Oracle in a tough market Practices New practices have become a competitive edge –IM, BI, Fusion Middleware, Demantra –SAP A1 – Pharma and Textiles : First ever end-to end implementation in Pharma

11. BPO Update Business Performance –62% revenue growth Y-o-Y over 07-08. –112% growth in gross margin realization Y-o-Y over 07-08 –Consistently profitable in the financial year 9-12% PBT New Business/Verticals –Entry into Airline BPO vertical –Entry into Equity Research domain –Inbound project for large Indian credit cards company won Existing Business Growth –Managing multiple support engagements in a large telecom giant –Managing multiple processes for large US retail company –Unique Global Supply Chain offering for leading UK retailer

12. Zensar’s Horizons of Growth 2009-2012 Core Services AMS ERP (Oracle) New Services BPO ERP (SAP) IM TESTING Special Services DES EES Utilities Healthcare eGovernance H1H2H3 Profitability White SpaceGrowth Maximize ROI Leverage Investments Invest and incubate

13. Continue to Invest in People Motivation Implementing the Zensar Dress Code Across Locations Solidarity at Zensar Keeping Fit-Zensar Fitness Centre Zensar Time Off Scheme Ideating and strategizing with Vision Community

14. Business Outlook for the Year Continue the watchful optimism and look for wider and deeper opportunities with existing clients and invest more in sales to find new customers Optimise structures and strategy for the slowdown Costs under extreme control and push-back customer requests of price cuts Combat industry challenges of governance, security, safety Keep the associate morale high and attrition low !

15. Thank You!