1. Transport by ambulance or specially designed vehicles We have several specially designed vehicles to help transport those who need it including ambulances and emergency response units - vehicles equipped with oxygen and moveable seats First aid and clinical support Our volunteers are trained in first aid so can provide immediate care in an emergency; first aid to low priority patients and perform triage

2. Psychological and practical support Our volunteers can provide support to people in need - whether its blankets, a phone or just someone to talk to. Signposting and provision of information If further help is needed we will guide you to the best place or person. We will also try to update you on any new information we receive as quickly as possible.

3. Provision of emergency supplies Communications support Our telephone hotline provides help, information and support to all who call. We also have communications on site to coordinate with the other agencies so everything runs smoothly. We provide blankets, bedding, clothing and more to those who need it.

4. Set up and support a rest centre We can provide temporary shelter for those who need it and equip it with beds, blankets, refreshments and registration systems. Refreshments, food and welfare support We offer food and drink to help those in our care through our catering vehicles – at scene or in rest centres. EMERGENCY DUTY OFFICER 0844 412 2800