1. BA 351 Managing Organizations Instructor: Manolete V. Gonzalez, Phd College of Business Bexl 204B

2. Instructor: Manolete V. Gonzalez, Phd

3. Perspective: Management of an Organization

4. Vision of an ideal organization

5. Vision as a Mental Image  “Magnificent Obsessions”  What the organization can be in the future  Personal beliefs as to what are achievable and desirable

6. What goes into Vision?  Who does organization serve and what do they need? Stakeholders? For profit: Customers, shareholders, employees Non-profit: Constituents, clients, policy makers  What type of organization do we create? How does it conduct business? What are the organization’s responsibilities to its stakeholders? Includes basic questions as:  What role does ethics play in how the organization conducts its business? Does its work?  Social responsibility: what is its responsibility to society?

7. Management’s Challenge  Organizations as systems of people making choices People with a range of “agendas”  External forces which require response, e.g. technology, social, economic, etc.  Establish a sense of purpose, instill a sense of direction

8. How Can Management Create an Organization that...  Among others, Meets customer requirements Is built on trust and mutual respect Is ethical Cares for the environment While providing shareholders value

9. Challenge and Responsibility: Securing Commitment  “Orchestrating” or achieving coordination  Everyone on the same page  Focus attention Execution Effectiveness

10. Focus Attention

11. Functions of Management  Planning  Organizing  Leading  Controlling

12. Plan for the Course

13. Learning Outcomes  Explain the context of management decisions External factors, e.g. social, technological, etc. Internal factors, e.g. culture, etc.  Explain the requirements of establishing goals and creating systematic strategies and plans  Compare/evaluate alternative organizational arrangements  Identify how individual and group dynamics contribute to goals  Explain the significance of organizational control processes in ensuring goal accomplishment

14. Course Information  Syllabus and lecture slides will be on COB website – click on Academic Programs, Course Materials, BA 351, Gonzalez  Text: Management: People, Performance, Change, Gomez-Mejia, Balkin, & Cardy 3 rd Edition, McGraw-Hill Irwin, 2008

15. Requirements  Grade distribution Quizzes85% In-class activity15%  Quizzes Four throughout term (the last quiz will be given during schedule for Final Exam) Will cover chapters from previous quiz to last chapter assigned before quiz is given Expect a combination of 9 True/False and Multiple Choice questions per chapter

16. Requirements... In-class activities  Each chapter will be covered with a lecture and at least one in-class activity  An in-class activity will usually include a small group discussion of a case or situation that may be in the chapter and/or illustrated through a video.  An in-class writing exercise will be built into at least one of these activities most sessions.  The writing will be collected and will be used to monitor participation in activities.  To earn a credit for an in-class writing exercise: Must be submitted during the class it is given Must relate to the topic discussed.

17. Examples of in-class writing  Microtheme: write a brief response to a situation or data presented.  One minute paper: spend one minute summarizing what you gained from a lecture or seminar.  Writing notes: bring a note to class about what you understand about a concept studied (I will identify the concept) and what you had difficulty with. You will then exchange these notes with a classmate and respond.  Cubing: extend writing notes to include comparison, analysis, application, and arguments for and against.

18. Example of in-class writing  Watch short film  On a sheet of paper... Leave some room at the top, I will need to you to write some information there later. Write a brief response to this question: From a management perspective...  if this was your business, what would you not want to see happen?  what managerial task, if any, is lacking?  Exchange sheets with the person next to you, read, and discuss  Return sheet and write what else you learned.

19. Invitation and in-class activity credit  Ursula Burns, President of Xerox will be the COB Dean’s Distinguished Lecturer in the Austin auditorium 6:00pm – 7:30pm on January 10th. This can be viewed in Dean's Distinguished Speaker Series. (NOTE: This is the College of Business website. Click on the first link under Highlights. You will need RealPlayer.)Dean's Distinguished Speaker Series  Writing exercise due January 24: what is my take away? After listening to Ms. Burns, inparticular their efforts to turnaround Xerox, what leadership or management lesson did you find yourself saying, “I need to remember that!”?

20. Before you turn in your sheets..  I need some information on students in this class. Please write the following on the same sheet your name, major, what job or occupation do you hope/expect to be doing five years from now?

21. House Rules  Come to class prepared, i.e. do assigned reading prior to class.  The University policy on academic dishonesty will be enforced.University policy on academic dishonesty  Avoid disruptive behavior (refer to the University definition of disruptive behavior)University definition of disruptive behavior SHUT OFF CELL PHONES OR USE SILENT MODE USE LAPTOPS TO TAKE NOTES OR FOLLOW PRESENTATION  Office and email address are on syllabus

22. Management is hard work!