1. Manage your cloud with Citrix CloudPortal Services Manager 10 Jared Engskow Senior Technical Readiness Specialist May 8, 2010

2. #CitrixSummit What is... Agenda Deliver DaaS in Your Cloud 2 Services Manager 10 App Studio

3. What is CloudPortal Services Manager?

4. #CitrixSummit How do you manage tenants, users, and services, in an expanding Private Cloud? 4

6. Management Delegation Automation Single, self-service interface for provisioning apps, desktops and services from the cloud Exchange, SharePoint, Lync, BlackBerry, Dynamics CRM Web-Hosting, MySQL, SQL Web-Hosting, MySQL, SQL Citrix XenApp Hyper-V Custom Services Messaging & Collaboration Web & Data Hosting App and Desktop Delivery Virtualization SDK APIs

7. Simple Self-Service Self-Service Administration Simple Management, Automation Service Provider Tenant Meeting the Needs of Providers and Subscribers Subscriber

8. #CitrixSummit Enter Tenant information Enter Administrator information Provision Services Onboarding With CloudPortal Services Manager

9. #CitrixSummit Single portal to manage tenants, services and users Automated service provisioning Delegated / Self-Service administration http://www.citrix.com/cloudportal Services Manager 10

10. #CitrixSummit CloudPortal Services Microsoft ExchangeMicrosoft SharePointMicrosoft Lync Citrix XenApp BlackBerry Microsoft SQL Microsoft Hyper-V Web Hosting

11. #CitrixSummit CloudPortal Core Components Cortex Web Cortex Provisioning Engine Cortex Databases Cortex Directory Web Service

12. Architecture Authentication Provisioning Request Queue Cortex Web Internet End User Directory WSCitrix WS Citrix Farm SharePoint Services SharePoint WSExchange WS Provisioning Engine Reporting Services Configuration / Storage Reporting Cortex Databases end-user web-site provisioning application servers Exchange

13. Databases Cortex Web Provisioning Directory WS Reporting XenApp WS Exchange WS Server Roles Databases Cortex Web Provisioning Directory WS Reporting

14. #CitrixSummit Active Directory Top Location Databases Cortex Web Reporting Provisioning Directory WS XenApp WS Exchange WS Provisioning Directory WS XenApp WS Exchange WS Multiple Active Directory Forests Active Directory Second Location Provisioning Directory WS XenApp WS Exchange WS

15. #CitrixSummit Connectivity Cortex Web Database Provisioning Engine Reporting Services Application Servers End User

16. #CitrixSummit Connectivity Cortex Web Database Provisioning Engine Reporting Services Web Services TCP: 8095 MSMQ HTTP HTTPS TCP: 80 TCP: 1433 TCP: 8095

17. #CitrixSummit High Availability Database ○ SQL Clustering ○ SQL HA Mirroring Provisioning Engine ○ MSMQ Clustering Web Site / Services ○ Load Balancing

18. Service Provider Role Creates Tenants Creates Resellers Configures Services Provision Services Assigns Services Citrix Confidential - Do Not Distribute

19. Reseller Role Creates Tenants Assigns Services View Reports Manages Subscribers Citrix Confidential - Do Not Distribute

20. Tenant Role Creates Subscribers Manages Subscribers Provisions to Subscribers View Reports Citrix Confidential - Do Not Distribute

21. Subscriber Role Consumes Services Manages Password View Reports Citrix Confidential - Do Not Distribute

22. Delegated Administration Service Provider Configure Services Create Customers Create Resellers Reseller Create Customers Provision Services View Reports Customer Admin Manage Users Manage Services View Reports

23. #CitrixSummit Customers Resellers CloudPortal Services Manager Hands On Labs Reporting 23 Create Customer Create Users Provision Services User Administrator Run Report Look at Report Run Report Look at Report Create Reseller As a Reseller Create Customer Provision Services Estimated time 25-30min Estimated time 15-20min

24. #CitrixSummit CloudPortal Services Manager Hands On Labs 24 Go to http://training.citrixsynergy.net/http://training.citrixsynergy.net/ Desktop

25. #CitrixSummit Customers Resellers CloudPortal Services Manager Hands On Labs Reporting 25 Create Customer Create Users Provision Services User Administrator Run Report Look at Report Run Report Look at Report Create Reseller As a Reseller Create Customer Provision Services Estimated time 25-30min Estimated time 15-20min

26. What is Citrix App Studio?

27. #CitrixSummit Simplified Configuration Multi-Tenant Administration Workload Versioning http://www.citrix.com/cloudportal App Studio

28. #CitrixSummit Citrix App Studio consolidates the Citrix virtualization platform management experience for the cloud. 28

29. #CitrixSummit Shared Model Shared Session Hosts XenApp Session Hosts Shared Infrastructure Multi-Tenant administration Data Collectors Web Interface Database Tenant A Tenant B

30. #CitrixSummit Mixed Model Isolated Session Hosts Shared Infrastructure Multi-Tenant administration Data Collectors Web Interface Database Tenant A Tenant B Tenant A Tenant B

31. #CitrixSummit Isolated Model Isolated Session Hosts Isolated Infrastructure Multi-Tenant administration Tenant A Tenant B Tenant A Tenant B Tenant A Tenant B

32. #CitrixSummit Citrix App Studio v1 Citrix App Studio Service Configuration Access Control Multi-tenancy XenApp Database Product Connectors Web Interface

33. #CitrixSummit XenApp DVD Share SQL Database Citrix App Studio Citrix App Studio Architecture v1 XenApp Web Interface

34. #CitrixSummit Citrix App Studio Architecture v1 Database Browser HTML 5 Web Console Configuration Service REST API Access Control ASP.NET Agents XenApp Active Directory Delivery Services

35. Citrix App Studio Key Concepts InfrastructureCatalogsWorkloadsAdvertisements

36. Infrastructure Web Interface servers Shared site Private site Private server

37. Farm Catalog Pool of XenApp farms ZDC, BZDC and XML brokers Scripted via App Studio Manually created and imported

38. Workload Catalogs Unallocated pool of identical servers XenApp session hosts First server sets standard Supports Workload Versioning

39. Workloads Allocated pools of identical servers XenApp session hosts Based on isolation Pulled from a Workload Catalog 1011011010 SSL 1011011 SSL

40. Advertisements Available Services Apps and Desktops Based on Workload Catalog Shared or Isolated Subscribed to by Tenants

41. #CitrixSummit Simplified Configuration Multi-Tenant Administration Workload Versioning http://www.citrix.com/cloudportal App Studio

42. #CitrixSummit Citrix App Studio Configuration What does it take to configure Citrix App Studio? 42 Citrix App Studio Server Microsoft SQL Server 2008 R2 for the database Servers to be used as primary and backup XenApp controllers. Servers to be used as XenApp session hosts. One server, to be used as the Web Interface server A network file share containing the installation media for XenApp 6.5

43. Now what?

44. #CitrixSummit Workload Catalogs Advertisements Citrix App Studio Hands On Labs Integration 44 Create Workload catalog Add server via script Add second Server The last three labs focus on integration and show how to complete the onboarding of a new customer. Create shared Create isolated Edit Advertisement Subscribe Estimated time 25-30min Estimated time 20-25min

45. Billing, new services, product integration CloudPortal Services Manager Citrix Confidential - Do Not Distribute Billing, service catalog & shop ○ Table stakes for Service Providers ○ Facilitate growth for partners, lower costs New services ○ Data, Printing, Collaboration, Hosted Lync, Office 365 Integration ○ XenDesktop, CloudStack, CloudGateway ○ Workflow approval ○ Hyper-V enhancements NDA

46. Automation & CloudStack Integration App/Desktop Orchestration vNext ○ CloudStack integration ○ CloudGateway integration Autonomic service creation ○ Capacity on-demand ○ Deploy and scale in minutes Support for all FlexCast models NDA

58. Citrix eDocs http://www.citrix.com/edocs CloudPortal>CloudPortal Services Manager v10 XenApp 6.5>Citrix App Sutdio 1.0

59. CSP Toolkit: www.citrix.com/csptoolkit www.citrix.com/csptoolkit Citrix TV CloudPortal Videos: http://www.citrix.com/tv/#videos/5058 http://www.citrix.com/tv/#videos/5058 Other Key Resources

60. #CitrixSummit We value your feedback! Take a survey of this session now in the mobile app Click 'Sessions' button Click on today's tab Find SUM606W Click 'Surveys' Awesome is spelled AWESOME

61. #CitrixSummit Before you leave… Recommended related breakout session: ○ SUM134 – Cloud-Hosted desktops: Today, Tomorrow and Beyond – 2:30PM Today ○ SUM225 – Panel Discussion: Implementation of the CSP Ref. Architecture – 2:30PM Today ○ SUM215 – Automate cloud-scale deployment of desktops and apps – 3:00PM Today Conference surveys are available online at www.citrixsynergy.com starting Thursday, May 10www.citrixsynergy.com ○ Provide your feedback and pick up a complimentary gift at the registration desk Download presentations starting Monday, May 21, from your My Organizer tool located in your My Account