2. New gTLD Program Reviews Karen Lentz | GAC Session | 20 October 2015

3. | 3 Competition, Consumer Trust, & Consumer Choice Review Trademark Clearinghouse Independent Review Root Stability Study GNSO ActivitiesTimelines 12 345 New gTLD Program Reviews & Related Activities

4. | 4  Evaluation based on Affirmation of Commitments  https://www.icann.org/resources/pages/affirmation-of-commitments- 2009-09-30-en https://www.icann.org/resources/pages/affirmation-of-commitments- 2009-09-30-en  Dimensions:  Extent to which new gTLDs have promoted competition, consumer trust and consumer choice  Effectiveness of application and evaluation processes  Safeguards put in place to mitigate issues  As provided in the Affirmation of Commitments, review will be performed by a volunteer Review Team  Call for Volunteers published on 1 October 2015  https://www.icann.org/news/announcement-2-2015-10-01-en https://www.icann.org/news/announcement-2-2015-10-01-en Review: Competition, Consumer Trust and Consumer Choice (CCT)

5. | 5 CCT Review Timeline Call for volunteers published1 October 2015 Deadline to apply30 October 2015 Publication of applicants2 November 2015 Deadline for SO/AC endorsements2 November 2015 Review Team members announcedDecember 2015 1 st Review Team meetingJanuary 2016 Final report issuedDecember 2016

6. | 6 Preparation Work for CCT Review CCT Metrics Consumer / Registrant Survey Economic Study Metrics portal Program Impl Draft Program Implementation report open for comment Rights Protection Draft report published for comment Revised report published incorporating comment CCT Review Team

7. | 7  Study conducted by Nielsen on behalf of ICANN is intended to measure:  Awareness of new gTLDs  Perceived sense of choice  Experience and trust related to the current gTLD landscape and DNS  Establish baseline measurements  A total of 6144 consumers surveyed from 24 countries and 18 languages  Global consumer survey findings published on 29 May 2015  https://www.icann.org/news/announcement-2015-05-29-en https://www.icann.org/news/announcement-2015-05-29-en  A total of 3357 registrants surveyed from 24 countries and 17 languages  Global registrant survey findings published on 25 September 2015  https://www.icann.org/news/announcement-2015-09-25-en https://www.icann.org/news/announcement-2015-09-25-en  Next steps:  Global consumer survey second comparison wave to be conducted in Q4 2015  Global registrant survey second comparison wave to be conducted in Q1 2016 Preparation for CCT Review – Global Consumer/Registrant Survey

8. | 8  Study conducted by Analysis Group on behalf of ICANN is intended to:  Asses the competitive effects associated with the New gTLD Program on the marketplace for domain name  Establish baseline measurements  Results from phase 1 economic study released 28 September 2015  https://www.icann.org/news/announcement-2-2015-09-28-en https://www.icann.org/news/announcement-2-2015-09-28-en  Public comment opened on study’s release date, and will close on 7 November 2015  Next steps:  Phase II assessment will allow for a deeper analysis of the potential competitive effects and will be conducted in Q2 2016  It will include an examination of changes in prices and registration volumes for TLDs in our existing sample and of gTLDs introduced over the next year Preparation for CCT Review – Economic Study

9. | 9  IAG-CCT recommended metrics by category:  Metrics largely gathered from various publicly available sources (e.g. IANA and ICANN databases)  Data will be used to support CCT Review Team  CCT data page now available:  https://www.icann.org/resources/reviews/cct/metrics https://www.icann.org/resources/reviews/cct/metrics Preparation for CCT Review - Metrics Webpage ComplianceRegistriesRegistrars Domain Name Registrations Domain Name Navigation Rights Protection Mechanisms

10. | 10  ICANN staff’s assessment of the execution of New gTLD Program processes is intended to:  Help inform the Review Team’s assessment of the effectiveness of the application and evaluation process  Capture lessons learned as considerations for future application rounds  Main areas considered in the review include:  Metrics collected from application processing  Feedback submitted throughout the Program from participants  Staff observations  Draft published on 23 September 2015:  https://www.icann.org/news/announcement-2-2015-09-23-en https://www.icann.org/news/announcement-2-2015-09-23-en  Public comment period open until 7 December 2015 Review: Program Implementation

11. | 11  Areas of review:  Revised RPM Report published on 11 September 2015 https://www.icann.org/news/announcement-2015-09-11-en  Report updated based on:  Community feedback  Most recent data  Revised Report to support:  CCT Review  Trademark Clearinghouse Independent Review  GNSO Issue Report (all RPMs) Review: Rights Protection Mechanisms Trademark Clearinghouse Uniform Rapid Suspension Post-Delegation Dispute Resolution Procedure

12. | 12  GAC-recommended review intended to:  Assess Clearinghouse processes + GAC specified areas  Outline issues for evaluation  Identify issues with most impact  Further clarify issues for policy development work  Informational study to support related reviews  Request for Proposals published on 7 August 2015  https://www.icann.org/news/announcement-2015-08-07-en https://www.icann.org/news/announcement-2015-08-07-en  Completing the procurement process  Next steps:  Project estimated to begin: Q4 2015 Independent Review of the Trademark Clearinghouse

13. | 13  Using data from root server operators and historically available data, the study should provide an understanding of the impact of adding new gTLDs to the root, including:  Consideration of the rate of change and coordination  Monitoring measures for the 2012 round of gTLD delegations  Identifying whether any new considerations should be applied to support root stability  Request for Proposals published on 5 June 2015  https://www.icann.org/news/announcement-2-2015-06-05-en https://www.icann.org/news/announcement-2-2015-06-05-en  Contracting with qualified provider in process  Next steps:  Project estimated to begin: October 2015  Draft report: May 2016  Public comment period: June-July 2016  Final report published: April 2017 Review: Root Stability

14. | 14 GNSO Policy Activities  New gTLD Subsequent Rounds – open for comment until 30 October 2015  Rights Protection Mechanisms for All gTLDs – open for comment until 30 November 2015

15. | 15 Program Reviews: Estimated Timeline Estimated Timeline 2014201520162017 Q1Q2Q3Q4Q1Q2Q3Q4Q1Q2Q3Q4Q1Q2Q3Q4 Program Implementation Reviews Security and Stability Reviews Consumer Survey 1 Competition, Consumer Choice and Consumer Trust (CCT) Review Economic Study 1 Consumer Survey 2 Economic Study 2 Trademark Clearinghouse Review Rights Protection Mechanisms Reviews

16. | 16 Reach us at: Email: engagement@icann.org Website: icann.org Thank You and Questions gplus.to/icann weibo.com/ICANNorg flickr.com/photos/icann slideshare.net/icannpresentations twitter.com/icann facebook.com/icannorg linkedin.com/company/icann youtube.com/user/icannnews Engage with ICANN

17. Appendix: Key Findings from Global Consumer/Registrant Survey and Economic Study

18. | 18  The majority of domain name registrations are accounted for by legacy TLDs  Wholesale price dispersion is greater in new gTLDs than among gTLDs that existed prior to the New gTLD Program's expansion  When add-on products offered by registrars are considered, the cost of registering a domain name is a relatively small part of the total cost of creating a website  Among add-on products, some display very little price dispersion across registrars (e.g., forwarding services) while others have much more variation (e.g., services designed to assist customers in building websites) Economic Study: Key Findings from Phase 1

19. | 19  Awareness continues to be high for well-known legacy TLDs  COM,.NET and.ORG lead awareness with nearly 79 percent of respondents reporting knowledge of these domains, on average  Consumer trust in the Domain Name Industry is high  72 percent of respondents reported high levels of trust with entities that offer domain names  Users aware and fearful of abusive Internet behavior, but taking precautions  74 percent are familiar with malware, phishing or stolen credentials  Additional highlights include:  64 percent of respondents report using a search engine as their preferred way to find a website  Registering a domain is not hard, but could be easier Consumer Survey: Key Findings from First Wave

20. | 20  Awareness of new gTLDs high among registrants, particularly in Asia  65 percent of registrants reported awareness of at least one new gTLD versus 46 percent of general Internet users  Registrants generally trust the Domain Name Industry  70 percent of registrants versus 73 percent of general Internet users trust that entities will take precautions regarding who gets a domain name  Registrants are aware and cautious of abusive online  Across the board, registrants report more personal experience with abusive behaviors than general Internet users  Additional highlights include:  61 percent of registrants find it very or somewhat easy to register a domain name  About half of registrants would prefer a cheaper, quicker, less complicated experience when purchasing a domain name Registrant Survey: Key Findings from First Wave