1. Single Windows – The Swedish Experience Mats Wicktor Director Swedish Customs Future Centre

2. The oldest profession in the world? MDCXXXVI...

3. Where is Sweden?

5. Solution There is at least one solution… …to every challenge!! …to every challenge!!

6. Definition Customs coordinates all cross- border operations (Integrated Border Management) Sharing of relevant (electronic) documentation

7. Background Single Window was a consequence of the computerization starting in 1988.Single Window was a consequence of the computerization starting in 1988. Electronic communication showed great potential if seamless process were to be achieved.Electronic communication showed great potential if seamless process were to be achieved. Customer requirements initiated the development of a true Single Window environment.Customer requirements initiated the development of a true Single Window environment. Added value through governmental integration of eServices.Added value through governmental integration of eServices.

8. Enabling Single Window, assessments were made according to:Enabling Single Window, assessments were made according to: –Volumes –Benefits –Users –Costs Dialogue with customers and other public services.Dialogue with customers and other public services. Design & development process

9. Technology Swedish Customs Single Window solutions are available using different technologies:Swedish Customs Single Window solutions are available using different technologies: –EDIFACT –Internet –Mobile solutions Single Window solutions are available to customers regardless of technology, investments or other prerequisites.Single Window solutions are available to customers regardless of technology, investments or other prerequisites.

10. Clients Swedish Customs Single Window is used by importers, exporters, brokers and other international trade stakeholders.Swedish Customs Single Window is used by importers, exporters, brokers and other international trade stakeholders. Annually 98 % of all Customs declarations are submitted using a Single Window solution.Annually 98 % of all Customs declarations are submitted using a Single Window solution. Automated processes forward necessary data to other concerned authorities.Automated processes forward necessary data to other concerned authorities.

11. National Enablers Critical to: Invite assignors to risk-discussions Invite assignors to risk-discussions Make the risk-assessments Make the risk-assessments Make use of up-dated risk-profiles Make use of up-dated risk-profiles Abandon the paper trail Abandon the paper trail Have the power to release goods!! Have the power to release goods!!

12. Risk Management

13. Results Major benefit: automatic clearance of Customs declarationsMajor benefit: automatic clearance of Customs declarations –For trade: release times 90 seconds –For trade: no requirements for supporting documents –For trade: one interface regarding all information related to international trade. –For Customs: reallocation of resources –For Customs: improved collection For all: creation of a level playing field.For all: creation of a level playing field.

14. www.tullverket.se 164 e-services - all free of charge Single Window for 8 Agencies

15. Is ICT the answer to all our prayers ? NO ! Not if we computerize old routines. …and non-compatible systems do not do the job! …and non-compatible systems do not do the job !

16. Business Process Reengineering Paper-based process Electronic process

17. Import of Weapons Paperless Paperless OSS / SW OSS / SW Work Climate Work Climate Safety Safety Customer Focus Customer Focus New process New process

18. Facilitation vs. Security …in black and white… A secure process is easier to facilitate. A facilitated process is easier to control & secure.

20. Gateway Sweden – Customs Declarations via SMS

21. From One Stop Shop to No Stop Shop Dedicated lane for AEO (8 Agencies)

22. Why Gateway Sweden? Green Customs

23. International enablers WCO Data Model WCO Data Model UNTDED UNTDED UNeDOCS UNeDOCS EU eCustoms initiative EU eCustoms initiative Increased international trade Increased international trade Increased use of ICT Increased use of ICT Reduction of duties Reduction of duties Promotion of compliance Promotion of compliance Need for openness and transparency Need for openness and transparency

24. Future plans Continue efforts of full integration.Continue efforts of full integration. Explore new possibilities of data collection.Explore new possibilities of data collection. Careful monitoring of international efforts.Careful monitoring of international efforts. Continuous dialogue with other public services to facilitate submission of data.Continuous dialogue with other public services to facilitate submission of data. Establish Single Window independent of technology.Establish Single Window independent of technology. Establish Single Window for enforcement.Establish Single Window for enforcement. Continue developments regarding track & trace.Continue developments regarding track & trace.

25. Cross Border Reference Data Model Joint project between WCO and UNECE Mats Wicktor, Chair

26. It’s about compromising…

27. Michael Thorburn, Logistics manager, Mekonomen AB

28. Export inter alia… 27 parties 27 parties More than 40 documents More than 40 documents More than 300 copies More than 300 copies 143.000.000 Customs declarations in the EU 143.000.000 Customs declarations in the EU – 5 Customs declarations per second Japan: 25 million Bill of Lading Japan: 25 million Bill of Lading 5 billion trade-/transport-documents 5 billion trade-/transport-documents

29. Everyone’s suspicion…

30. One man’s export, another one’s import…

31. Vision…

32. What we need!!!

33. The solution…?

34. The scenario…!

35. The world at your service

36. Defining the DNA of trade

37. Thank you for the attention !