1. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 1

2. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 2 13 ChapterChapter Delivering the Presentation Chapter Summary Types of Delivery Guidelines for Delivery Question-and-Answer Sessions Speaking with Confidence

3. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 3 Types of Delivery 1. Manuscript Presentations 2. Memorized Presentations 3. Extemporaneous Presentations Notes Should be Brief Notes Should be Legible Notes Should be Unobtrusive Four Ways to Deliver Presentations Continued...

4. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 4 Types of Delivery 4. Impromptu Presentations Predict When You May Be Asked to Speak Accept the Invitation with Assurance Present a Definite Viewpoint Early Present Reasons, Logic, or Facts to Support Your Viewpoint Don’t Apologize Don’t Ramble On Four Ways to Deliver Presentations

5. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 5 Guidelines for Delivery Visual Elements Dress Effectively Step Up to Speak with Confidence and Authority Get Set Before Speaking Establish and Maintain Eye Contact Begin Without Looking at Your Notes Stand and Move Effectively Don’t Pack Up Early Move Out Confidently When Finished

6. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 6 Guidelines for Delivery Verbal Elements Use an Oral Speaking Style Keep Most Sentences Short Use Personal Pronouns Freely Use the Active Voice Use Contractions Often Address Your Listeners Directly Don’t Emphasize Mistakes Use Proper Vocabulary, Enunciation, and Pronunciation

7. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 7 Guidelines for Delivery Vocal Elements Speak with Enthusiasm and Sincerity Speak Loudly Enough to Be Heard Avoid Disfluencies

8. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 8 Guidelines for Delivery Speaking on Camera Clothing Face, Eyes, and Body Language Hair Makeup Jewelry Using Notes

9. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 9 Question and Answer Sessions When to Answer Questions During the Presentation Allow for Extra Time Promise to Answer Premature Questions Later During the Presentation

10. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 10 Question and Answer Sessions How to Manage Questions Start the Ball Rolling Anticipate Likely Questions Clarify Complicated or Confusing Questions Treat Questioners with Respect Keep Answers Focused on Your Goal Buy Time When Necessary Address Your Answer to the Entire Audience Follow Your Last Question with a Summary

11. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 11 Speaking with Confidence Accept a Moderate Amount of Nervousness Speak More Often Rehearse Your Presentation Rehearse on Your Feet, Before an Audience Expect Your Talk to Run 20 percent Longer Rehearse Three to Six Times Pay Special Attention to Your Introduction and Conclusion Rehearse in a Real Setting Overcoming Stage Fright Continued...

12. Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. Slide 12 Speaking with Confidence Focus on Your Topic and Audience, Not on Yourself Think Rationally About Your Presentation Myth: A Presentation Must be Perfect Myth: It Is Possible to Persuade the Entire Audience Myth: The Worst Will Probably Happen Overcoming Stage Fright