1. SkillSoft Liaison Kickoff Summer 2009 Welcome to the project! Archive of live session: http://67.202.209.252/launcher.cgi?room=md_meetingCentr al_2009_0729_1333_58 http://67.202.209.252/launcher.cgi?room=md_meetingCentr al_2009_0729_1333_58

2. What we’re doing online today Producer will assist with tech problems Nini will run thru a presentation Ask your questions via text chat Raise your hand if you want to talk We’ll also have discussions via voice chat Nini will demo SkillSoft reporting

3. Overview September 8, 2009-August 31, 2010 IMLS grant funded via DLDS Catalog of courses - self-paced Learner chooses where, when, what, how many Minimum expectations & CE Credit – yes! Motivation is key

4. History FY2006 – NETg – desktop only; 193 participants FY2007 – Thompson – added high tech; FY2008 – SkillSoft – piloted business; shared kickoffs FY2009 – SkillSoft – added business; each system held their own kickoffs; 882 course completions so far FY2010 – SkillSoft – all library staff! Self registration

5. Learner Expectations CE Credit based on course duration estimates where 1 hour estimated = 1 hour CE Minimum Expectations: –Complete 1 course Print certificates to track CE credit hours

6. Liaison Expectations Assist with registration –Rolling enrollment – teach new learners how to self- register –Market the project and provide registration/login info Going for 1,000 learners – think ½ your staff Provide a project kickoff –Computer lab –PPT presentation provided –Communicate technology requirements –Communicate SkillSoft CE Credit process

7. Liaison Expectations (pg 2) Motivate learners –Run SkillSoft reports –SkillSoft Liaison blog –Statewide emails Communicate project updates –SkillSoft Liaison blog –Emails

8. Liaison Expectations (pg 3) Assist with project evaluation –Learner reaction evaluation is in SkillSoft –Assessments – 80% proves completion but be kind (this is higher than 75% last year) –Skill transfer – how will we do this?

9. How do we get learning to ‘stick’? Activities contributing to learning effectiveness: Pre-work = 26% Learning event = 24% Follow-up = 50% From American Management Association presentation – Brent Peterson, PhD, Apollo Consulting, 2003

10. Buzz Words Transfer = Learner uses on the job Blended = Delivery variety Examples: online & classroom, live online & self-paced online, supervisor meetings & self-paced, mentoring & online

11. Supporting Transfer Supervisor Involvement Manager Tip Sheet (will send to you) Invite to kickoff and other meetings Visit their meetings Develop web place Check-in emails, phone calls Include in evaluation Supervisor/learner agreement (AACPL) Other ideas?

12. Supporting Transfer (pg 2) Business Courses “Blended” learning Meeting agendas & Discussion guides provided Online Supervisors Wiki http://wiki.carr.orghttp://wiki.carr.org – listed on left Can last year’s participants facilitate some this year? Caroline is trying this.

13. Supporting Transfer (pg 3) IT Courses How have you been doing this? Projects? Lab time? Peer training? Staff share what they learn with each other

14. Motivation Best to motivate along the way … throughout project How will you do this?

15. Timeline July 2009Liaison kickoffs August Mid-August September 1 to September 8 Liaisons update Supervisor discussion guides Liaisons use Technology Requirements to be sure computers are ready to use SkillSoft Nini will send liaisons their logins so they can check out site Nini will prepare SkillSoft site, but liaisons can also be testing. Site is ready for users on September 8. Late Sept/Oct/NovLearner Kickoffs Oct & DecLiaison conf calls – checkin and discuss transfer some more Nov, Feb, JuneEmail check-ins August 2010 August 31, 2010 Liaison wrap-up conf call Project ends December 2010Evaluate transfer

16. SkillSoft Running reports Navigation overview SkillSoft Liaison Blog is on Merlin

17. How to run reports Go to Merlin – www.merlincommunity.orgwww.merlincommunity.org Choose Training > SkillPort Login Your login will be provided in late August Choose Admin Tasks Reports Run the report, then View the report Course Activity and Course Completion reports helpful

18. Navigation Navigation is explained in kickoff ppt Here’s how in a nutshell: –Click on Catalog (top menu) –Keep clicking on what interests you until you see the Course Information screen which has Play button (OR search on keyword or course #) –Scroll down to see course information including duration which is what you use to calculate CE Credit –Notice Evaluation button is here too –Click on Play to launch course

19. Questions? Anything else we forgot? Thank you!