1. Online Training at your Fingertips
Welcome To Skillport
Online Training at your Fingertips

2. Welcome to Skillport How to Access Skillport Online Training
How to Login to Skillport for the First Time
Forget Your Password?
How to Get Help with Skillport
How to Search for Courses
How Taking a Course Works
Returning to Complete Course Work
Taking the Course Exams

3. How to access Skillport training
Skillport for PGCC faculty and staff only
Open a web browser
Type in the following URL:
Press enter on the keyboard
This will take you to the login page of Skillport
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4. How to Login to Skillport
First time login instructions have been sent to all employees through GroupWise .
If you did not receive or cannot find the instructions go to the next step.
Send an to the for specific first time login instructions.
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5. Logging into Skillport for the First Time
PGCC Skillport Login Page
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6. Don’t Know Your Owl Link Username?
Go to the college home page at
Click on the Quicklinks dropdown menu.
Select Owl Link.
At the Owl Link main page click on the login tab.
At the login page click the “What’s my username” link.
Enter your last name and social security number and click go.
Your Owl Link username will be displayed.
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7. Forgot Your Skillport Password?
If you forget your Skillport password:
Enter your Owl Link username.
Click on “Forgot Your Password?”
A password change page will display (next page).
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8. Forgot Your Skillport Password?
To reset your password you must enter the favorite color you originally selected when you setup your password.
You can select to have your password sent to the address you entered with your original password.
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9. The PGCC Skillport Home Page
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10. How to Get Help with Skillport
Skillport provides several types of help.
Click on the Support tab.
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11. How to Get Help with Skillport
Provides access to a complete online guide to Skillport
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12. How to Get Help with Skillport
LiveHelp
Provides access to a live chat session with a Skillport support tech. You type in the questions that you have and they will provide the answers you need when you need them.

13. How to Get Help with Skillport
LiveHelp
LiveHelp is also also accessible when you are taking a course. Just click the Resources tab and click Ask My Mentor.

14. How to Get Help with Skillport
Technical Support
Provides access to phone and support. Also provides a system check to see if your computer is configured to utilize SkillSoft products.

15. How to Search for Courses
To search the course catalog click the Catalog tab on the left navigation. The catalog course curricula folder will display.
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16. How to Search for Courses
Click the + next to the folder to open it. The + will become a – when everything is the folder is being displayed. Here you see the category of courses.
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17. How to search for courses
Microsoft Office 2007 Training can be found in the Desktop Curricula folder.
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18. How to Search for Courses
Microsoft Office 2007 training is categorized as Beginning, Advanced and Power User.
Beginning
Advanced
Power User
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19. How to Search for Courses
Within the course categories are course subject folders. Inside the course subject folder a ‘monitor’ icon indicates the individual courses.
Course Category
Course Subject
Courses
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20. How to search for courses
When you mouse over a course you will see [Launch] and [Show Details] to the right. Click on Launch to launch the course, and click on Show Details to see an overview of the course.
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21. How to Search for Courses
Click on Show Details to see an overview of the course. After reviewing the course details you can choose to add the course to My Plan by clicking the “Add to My Plan” folder.
Add To My Plan Folder
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22. How to Search for Courses
When you click [Launch] the course will open in a new window.
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23. How to Search for Courses
You can also enter keywords in the Search text box at the top of the home page. If you want to go to a specific section of the course click on the section link.
Course Link
Section Link
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24. How Taking a Course Works
When you click [Launch] the course will open in a new window.
Completion Status
Exams
Chapters
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25. How Taking a Course Works
To start a course from the beginning use the Begin Course
button
at the lower
right.
Use the Exit
to exit the
course. This
will bookmark
your place in
the course.
Courses include
audio so work
on a computer
with speakers.
You can also maximize the course window by clicking the ‘maximize ‘button.
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26. How Taking a Course Works
To advance through the course click the next page button at the lower right.
Click the
Skip Topic
button
to skip a
section.
home
button to
return to
the main
menu of
the course.
Home button
Next page button
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27. How Taking a Course Works
Use the Home button to return to the main menu of the course and track your
progress
through
the course.
Click the
Resources
tab to
access a
complete
text
script of
Resource
Tab
Home button
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28. How Taking a Course Works
There are interactive “Try It” sections where you will be prompted to follow and complete steps. Show Me provides a quick review of the steps in the
“Try It” exercise.
If you run the
Show Me review,
click the
previous page
icon to return
to the Try It
exercise.
Previous page
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29. How Taking a Course Works
Some courses include Drag N’ Drop exercises to complete questions.
Click DONE when
you have completed
the exercise.
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30. How Taking a Course Works
Completing Try It exercises and questions provides immediate feedback on your accuracy and knowledge.
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31. Returning to Course Work
When you return to a course you have started the status indicator will be half
green for
partially
completed
chapters and all
completed.
Click
the Return
to Bookmark
button to
continue
the course.
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32. Taking the Course Exams
Each course will have one, or more, exams. You do not have to complete
the course
to take the
exam. You
may take the
exams as
many times
as you
like.
Click the
Take Test
link.
When only one exam is listed, take the exam after you have completed the course chapters. Remember, you can take the course and exams as many times as you like.
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33. Taking the Course Exams
To begin the exam click the Begin Test button at the bottom of the screen.
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34. Taking the Course Exams
Make your answer selections and then click DONE. At the lower left you may
choose to
answer the
question
later by
clicking the
“Answer
Later”
button.
Answer Later
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35. Taking the Course Exams
When you complete the exam your scores will be displayed. You can retake all
or a portion
of the exam.
If you receive
a score of
90% on each
portion of
the exam
you are
eligible to
receive a
certificate.
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36. Taking the Course Exams
To view and print your certificate of completion return to the Skillport
home page
and select
My Progress.
Scroll down to
the section
showing
completed.
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37. Taking the Course Exams
To view and print your certificate of completion scroll down
to the section
showing
completed.
At the far
right under
Controls
you will see a
certificate
icon.
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38. Taking the Course Exams
Click on the View Certificate icon to display the certificate.
To print a copy go to the
File menu at the top
of the certificate
and select Print.
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39. Taking the Course Exams
Select the Completion Status link to see your exam scores from previous attempts.
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